Staff is friendly and seems to really care about your experience at the inn. Room was spotless, spacious, and nicely decorated, nice fireplace, location in walking distance of great restaurants and downtown. Quiet, charming, well-maintained--we would definitely stay again. Lovely breakfast baskets every morning outside the door. Only complaint would be the dressing-area lighting, although maybe it was just as well that I couldn't be obsessed about appearance for a few days!