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“Great Location, But Seriously Dated” 3 of 5 stars
Review of Carmel Lodge

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Carmel Lodge
3.0 of 5 Motel   |   San Carlos at 5th Avenue, Carmel, CA 93921-0951   |  
Hotel amenities
Ranked #21 of 22 Hotels in Carmel
Pleasant Hill, California, United States
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Great Location, But Seriously Dated”
3 of 5 stars Reviewed 1 week ago

There are lots of old, charming/quaint properties in Carmel, but this isn't one of them. First the good things: very comfortable bed, amazing staff, very fast free Wifi and fantastic location. The bathroom was a joke. Tiny space, tiny sink, tiny toilet even, and the shower was....tiny with the shower head below chin height for me at 6'.

They need to invest a lot of money to update tile, carpets, outlets (which wouldn't keep my iPhone charger held in - just fell right out), key cards for security (still use real keys), and insulating walls so noise from hallways isn't loud as it was. The swimming pool, was drained and out of service and we were not told.

Room Tip: Avoid rooms in the same building as the office.
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  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelLodgeGM, General Manager at Carmel Lodge, responded to this review, 1 week ago
Thanks, Dan, for taking time to write a review of Carmel Lodge. The new owners have been working hard for the past year to make improvements that guests will appreciate -- new carpet in all the rooms, new interior and exterior paint, some new furniture -- and behind-the-scenes improvments to things like roofing, etc. The pool has been closed for almost a year and we've made every effort to remove references to it online. We're going to remodel that area into a gathering place for guests with a firepit, which can be better utilized in Carmel than a pool. Thanks so much for praising the staff -- we're very proud of them. Hope to see you again in the future!
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23 reviews from our community

Traveler rating
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    10
    9
    0
    1
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Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Rio de Janeiro
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is a cozy hotel that offers all you can need. It was clean and comfortable and we slept well. The bathroom was a little small but Ok. The location was very good but you do need a car in carmel. I will be back.

Room Tip: ask for a room with a street view
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelLodgeGM, General Manager at Carmel Lodge, responded to this review, 1 week ago
Thanks for the nice review, and we look forward to your return!
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Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel needs to be leveled and start over. The bedspread etc are worn out and the bathroom has been remodeled but looks honky. The bed creaks and mattress sags. Can't believe it has a AAA rating. I would never recommend it. We are staying our of the hotel , only to sleep there. The polis dirty and old.

Stayed September 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 5, 2014

Our room was clean, modern, quiet and comfortable. The receptionist was helpful, and we were situated within easy walking distance of shops, restaurants and the beach. Very nice to have parking on the premises, as street parking would be difficult. A bit pricey, but after all, you're in Carmel.

  • Stayed August 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelLodgeGM, General Manager at Carmel Lodge, responded to this review, September 6, 2014
Hi, BKaehler!
Thanks so much for the lovely review -- we really appreciate it. You hit all the high points. We're so glad you enjoyed Carmel and hope to see you again soon!
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Inverurie, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 14, 2014

Disappointed at the size of the room, although it had the usual room furniture it lacked coffee/tea making facilities. Bathroom was very clean but slightly worn. The management was very friendly on arrival but when we reported a bedside light and fan (because there was no A/C) were not working, nothing was done.
What passed for breakfast was also not noted, we asked for no juice but got it for the days we stayed there.
We only paid for a basic room and got it, although we did see another room that looked very luxurious but at what cost?
The place is very central in Carmel. Handy for Monterey and whale watching (recommended)

Room Tip: Pay more than we did
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  • Stayed August 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelLodgeGM, General Manager at Carmel Lodge, responded to this review, September 6, 2014
Hi, Pete B!
Thanks for taking the time to write a review -- we read every one and learn from them all. We do have two types of rooms -- Standard and Premium -- and it sounds like you stayed in one of our Standard rooms, which are a great, economical way to enjoy Carmel. I do hope you'll try one of Premium rooms some day -- they're larger than the Standard rooms and include in-room amenities like a small fridge, microwave, and a coffee-maker. Some of the Premium rooms have fireplaces, and some of them have small kitchenettes. Give us a call when you're headed up this way and we'll try to find one that works for you. Happy Travels!
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San Diego, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 9, 2014

I probably would have given 3-1/2 stars if I could.

We stayed in room 20 on the second floor. It was large with a fireplace, nicely decorated, and had a pretty stained glass window. The first night we used the Dura-flame log that was provided, and it was lovely to have a fire. In the morning, they brought us coffee (orange juice for my daughter) and croissants and a few fresh strawberries. You could request a time frame (e.g., 7:30am-8am), and each morning they brought the food within the requested time window. I thought the coffee (with the real half and half in a little pitcher) was quite good for hotel coffee. Parking was free and there seemed to be enough spots even if you came back later in the evening. The free Wi-fi also worked well (we could even get Netflix for our daughter). Our room had a micro-wave (didn't happen to use) and coffee maker, but no fridge. I guess we could have requested one, but it was not a big deal. There was no safe in our room in case you are wondering if they have safes.

One down side was that the carpet was dirty or seemed to be to me. I wore my slippers the entire time. The other thing was that they did not have an outgoing mail slot/basket for guests. I was directed to go down the street. We tried to as we drove away, but it is was a one-way street and beginning to be a hassle, so I ended up mailing my post card from my home town. Kind of a bummer - hopefully they can add an outgoing mail slot for guests. I don't think I have ever stayed at a hotel where this was not available. Also, I found the location kind of noisy (although I think one day was trash day).

Overall, considering that I booked a week or so before our trip, I was happy with our decision. If you are expecting an upscale hotel, you will be disappointed, but if you think of it like glamping, you might leave satisfied enough. Also, the hotel did not advertise Monterey Bay Aquarium tickets (2 days for the price of 1), but I found that these can be purchased at the Lamp Lighter (or Lighthouse) Inn on Ocean Ave near the beach and that you do not need to be a hotel guest to do so.

Room Tip: Room 20 on the second floor had a fireplace and a pretty stained glass window.
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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San Francisco
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

It's carmel people. I live in SF and understand the swankiness people are expecting once they arrive at carmel by the sea. You have to get over it, Carmel has teeny tiny little boutique-y type hotels that are all small and well Carmel'ish. You aren't going to find the mandarin oriental here, or the mar riot marquis What you will find is a clean funky artsy type place where you can sleep on a clean mattress and sheets. No you won't get a veda bath products and an organic grain fed breakfast. You will get a nice nights sleep and a couple strawberries, croissants and coffee. If you want modern elegance, head north on 101 to San Fran, otherwise enjoy this hotel for all it'e meant to be. We loved our stay, it is close to everything is walking distance with free parking. We booked this on hotel tonight and couldn't be more pleased. We stayed on the 2nd floor with a room facing the street with a balcony, I think it was room 15? It was perfect.

Room Tip: Get a room facing the street with a balcony on the 2nd floor.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelLodgeGM, General Manager at Carmel Lodge, responded to this review, August 8, 2014
Thanks, SanFrancisoC -- you get us!!! Love that phrase -- Carmel-ish -- I'm going to steal that. You're absolutely right -- Carmel is stuck in time. On purpose. No elevators. No air conditioning. No problem! We love that you enjoyed your stay so much and value the same things we do -- a clean room, centrally located, and nice people. And we do get the nicest guests here -- especially from Hotel Tonight. Please come visit us again as soon as you can.
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Additional Information about Carmel Lodge

Address: San Carlos at 5th Avenue, Carmel, CA 93921-0951
Location: United States > California > Monterey Peninsula > Carmel
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #21 of 22 Hotels in Carmel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Carmel Lodge 3*
Number of rooms: 38
Official Description (provided by the hotel):
Carmel Lodge has 38 guest rooms and is conveniently located in downtown Carmel- by-the-Sea and is just steps from fabulous restaurants, art galleries and boutique shopping. Carmel Lodge offers their guests complimentary parking in the private lot, complimentary continental breakfast served to the room, and complimentary WiFi. The inn is only a half-mile from the white sands of Carmel Beach where the water is crisp and cool and the beach is clean and beautiful, and dogs can frolic off-leash. ... more   less 
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Also Known As:
Carmel Hotel Carmel

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