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“Great Location, Dog Friendly & Clean” 4 of 5 stars
Review of Carmel Lodge

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Carmel Lodge
3.0 of 5 Motel   |   San Carlos at 5th Avenue, Carmel, CA 93921-0951   |  
Hotel amenities
Ranked #21 of 21 hotels in Carmel
Napa, California
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Great Location, Dog Friendly & Clean”
4 of 5 stars Reviewed December 18, 2012

The Carmel Lodge is located in the heart of Carmel-By-The-Sea and just a few blocks away from the famous Carmel Beach. Across the Street, is the popular "Casanova Restaurant," and kiddie corner to the Lodge is "The Forge In The Forest." The Carmel Lodge has an inviting, clean, comfortable and pet friendly atmosphere. Every morning there is fresh coffee, orange juice, fruit and pastries in the hotel lobby. The staff is friendly, helpful and very welcoming towards guests who bring their dogs. The hotel rooms are clean, the beds are comfortable and the bedroom window views are pleasant. The only downside is the showers, the showers are small and have a 1960's feel. However, we love the location and always have a had a positive experience when staying here. Carmel Lodge is a wonderful dog friendly hotel and we will be returning to the Lodge for our next Carmel vacation.

Room Tip: If you would like a larger room, request the newly remodeled rooms on the back wing. For a room with...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelLodgeGM, General Manager at Carmel Lodge, responded to this review, January 25, 2013
Hi CherylNapa,
What a nice review, thank you. We try our hardest here at the Carmel Lodge to make our two legged and our four legged guests feel welcome. I'm so glad that you consider us your go to place when you visit Carmel. Regarding the outdated bathrooms; we are working on that and hopefully will have some great upgrades done to the entire property very soon . Thanks again and see you next time.
Sincerely,
Carmel Lodge
931.624.1255
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159 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Davis, California
Contributor
18 reviews 18 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 13, 2012

We stayed in the family suite which has two rooms and sleeps six (it's supposed to be their nicest and largest room). I would say overall it was just okay. The place is clearly old (as most places in Carmel are), but I do think the place could benefit from some basic facelifts in the rooms. My issues were this:

1. The walls are paper thin, so you hear everything. There's a stairwell for housekeeping next to the family suite we stayed in and we heard stomping up and down the stairs well after midnight. Also we could hear the people upstairs walking around all night.

2. They still use those comforters that I assume never get washed on a regular basis. We had to take it off each night before bed since we were unsure if it was washed after every guest or not and the inside had some clear stains that never came out. I'm fine removing it but there really weren't very many warm blankets on the bed after the removal of the comforter.

3. They place could use a fresh coat of paint and new carpet.

4. The weirdest thing was when you walked by the lamp and tv in the master bedroom the lights sort of lickered....which was weird.

Some of the good things:

1. The front desk people are really nice. When I complained about the noise upon checkout she did give me 30% off ONE night. (I felt since we were kept up all night we should have gotten 30% off our total bill, but oh well.)

2. Location is good.

3. Bath and body products in the rooms are great.

Overall, our room was average. Keep in mind we stayed in the family suite...I am unsure of what the regular rooms look like.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelLodgeGM, General Manager at Carmel Lodge, responded to this review, November 28, 2012
Hi Mrs B,
Thank you for taking the time to write a review and for stating all the good things about our establishment, I appreciate it. I definitely understand some of your issues and apologize that your stay was not perfect. The building in which the Cottage Suite is in is one of the older buildings on the property and the walls are a tad thinner then the rest of the hotel. I have not had any complaints in the past regarding noise from above but I will do some sound tests and will consider adding some soundproofing. We do indeed still use the comforters and they washed on very regular basis. One of the possible changes for the future is to switch over to triple sheet bedding. I have ordered a lot more blankets so next time you come, if it is cold, please ask the front desk or housekeeping for some extra blankets.
Again, thank you and Happy Holidays.
Sincerely,
Carmel Lodge
831.624.1255
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San Ramon
Top Contributor
151 reviews 151 reviews
16 hotel reviews
Reviews in 51 cities Reviews in 51 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 8, 2012

I've read everyone's review to date here on this place, and sorry to say - the naysayers don't have my "vote" whatsoever. This place may be old, but it is VERY WELL kept. The rooms are clean as in VERY. The beds MOST comfortable. The noise was non-existent. Took a lovely bubble bath and tub was plenty big and THEN some. Lindsay at the front desk? A real angel in all respects! The morning continental coffee and amenities were great. There is, PLENTY of good parking. -And walk across the street and you're right "in town". My only constructive criticism is that the armoire that holds the tv? -The doors don't swing out far enough. That's it.
Had NO trouble with closing the door or opening it; or bolting it adequately at night.

So what if it's an older building? So what if it doesn't have the "latest and greatest" of every little thing that so many newer places provide these days? I spent $150 for one night and you won't find a better deal in Carmel, I promise you that!

Room Tip: Upstairs, end rooms are always nice to have to my way of thinking.
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelLodgeGM, General Manager at Carmel Lodge, responded to this review, November 28, 2012
Hi MsBunny,
Thank you so much for the nice review. It truly does mean a lot to all of us at the Carmel Lodge to read positive reviews online. Everyone does their best to make our guests feel welcomed. Yes, the property is a little dated but hopefully soon our long awaited upgrades will happen.
Thanks again and we look forward to seeing you again soon.
Sincerely,
Carmel Lodge
831.624.1255
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California, United States
Top Contributor
74 reviews 74 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 29, 2012

To be truthful, I think the Carmel Lodge is just average in a town that tries hard to be very good. However, given the combination of great price (comparatively speaking), size of accommodation and location, I rank the Carmel Lodge a very good and might even move it a nudge higher. Would I return? Absolutely, assuming I could put together the same combination of room and rate I just enjoyed this past weekend. We booked this room on a discount promotion that CL ran in the SF Chronicle offering 30% off their regular rates. For $170 we had a deluxe fireplace room, specifically room 145 upstairs on the Mission Street side. While one might argue that the bathroom needed an upgrade and the room's location made it a bit noisy from the "staggering home at midnight" crowd, it was spacious, well appointed with an excellent quality king size bed. The room had superb cross ventilation (especially loved the dutch door!) and was flooded with morning sunlight. The bathroom, while extremely dated, was also spacious -- a aircraft carrier sized double vanity, huge closet and separate bath/toilet -- in its day quite sumptuous and, again, all very spacious. There was even the delightful bonus of a small butler's pantry with a microwave and coffee maker -- its own separate room! Probably would NOT have enjoyed the same room on the first floor (although a peek at it suggested the paint was fresher), nor one of the smaller inside rooms that would have been spared some of the street noise. Nope, Room 145 was a keeper. Then there is the location. You could roll out of the room (or more importantly, roll back into the room) from Casanova (see the separate reviews, but do not miss this Carmel institution). Only two short blocks from Ocean Avenue and 1/2 block to Katy's Place, yet firmly entrenched in the motel zone, the Carmel Lodge simply could not be in a better location (yes, I'm sure something in Carmel has an ocean view but I have yet to stay in it). There are unquestionably more updated, better appointed and slightly more plush locales, but I doubt they score all the same points the CL did for us.

Room Tip: Rooms that don't face San Carlos or Mission will be quieter -- but will they also be smaller? U...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelLodgeGM, General Manager at Carmel Lodge, responded to this review, October 31, 2012
Hi Mark,
Thank you very much for the great review. I'm so happy that you had a pleasant stay here at the Carmel Lodge and that you enjoy Carmel and all it's has to offer as much as I do. You are spot on with regards to our establishment needing some upgrades and they are in the works and hopefully will come to fruition soon. Please come back and stay with again on your next visit to Carmel and stop into the office and say “hi”. Again, many thanks and hopefully we will see you soon.
Most Sincerely,
Carmel Lodge
831-624-1255
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
60 reviews 60 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 7, 2012

We recently spent the night in beautiful Carmel on our way to Los Angeles. As we arrived late afternoon we didnt have a lot of time to find accommodation. We were happy enough with this hotel in that the location is very central so we didn't have to drive again when we went out for dinner. As our room was upstairs we had to carry our suitcases up an old wooden staircase so had to make two trips. The room itself was extremely small there was barely any space to move around the room once we opened our suitcases. It was certainly much much smaller than the photos on the internet that I've seen. The girl at reception wasn't very friendly at check in but we were only there for 1 night so didn't really care. There was a continental breakfast provided but it was in the reception area which was tiny so people were trying to toast their bread etc. while other people were checking out etc. We took one look and left without having anything. All in all, a very average stay but the room was clean.

Room Tip: Very central location
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelLodgeGM, General Manager at Carmel Lodge, responded to this review, October 31, 2012
Dear wizzynew,
Thank you for taking the time to write a review here on Trip Advisor. As you stated, our location is wonderful and being able to park your car in downtown Carmel and not need to move it your entire stay is definitely a huge plus. I am guessing that you stayed in one of our smaller rooms. As I have said before, we are in the process of planning some nice upgrades to the hotel and hopefully we will be able to increase the size of some of our smaller rooms to better accommodate our valued guest’s needs. Once again, thank you and hopefully next time you’re in town you will stay with us again.
Sincerely,
Carmel Lodge
831-624-1255
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 8, 2012

Clean and great location. Stayed 2 nights beginnging of June. Typical motel. Clean adequate rooms, but rather small. Cute that they serve basic breakfast in baskets outside rooms in the morning. Receptionist was tired and uninspired. Incredibly annoying that wifi wasn't working except just outside the front desk.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelLodgeGM, General Manager at Carmel Lodge, responded to this review, July 17, 2012
Dear CaroRick,
Thank you for taking the time to write a nice review. We have fixed the wireless internet issue and my apologies for the tired front desk person; there is no excuse for that. Hopefully the next time your in Carmel you come stay with us again and I will be sure that the front desk is full of cheer and welcoming.
Sincerely,
Carmel Lodge
831.624.1255
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
4 of 5 stars Reviewed July 4, 2012

We greatly enjoyed our family vacation at the Carmel Lodge, the staff was very friendly, rooms clean and the location was fantastic. We would definitely return for another stay.

Room Tip: Room 109 was spacious and great to add a roll out bed to for one child.
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmelLodgeGM, General Manager at Carmel Lodge, responded to this review, July 17, 2012
Hi Daphne,
Many thanks for the kind review. I am so glad to hear that your stay with us was enjoyable. Hopefully you will get to return to Carmel soon and stay with us again. Again, thank you.
Sincerely,
Carmel Lodge
831.624.1255
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Carmel Lodge

Also Known As:
Carmel Hotel Carmel
Carmel Hotel
Address: San Carlos at 5th Avenue, Carmel, CA 93921-0951
Location: United States > California > Monterey Peninsula > Carmel
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #21 of 21 hotels in Carmel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Carmel Lodge 3*
Official Description (provided by the hotel):
Carmel Lodge has 38 guest rooms and is conveniently located in downtown Carmel by the Sea and is just steps from fabulous restaurants, art galleries and boutique shopping. Carmel Lodge offers their guests complimentary parking in the private lot, complimentary continental breakfast and complimentary Wifi that spans throughout the property. The inn is only a half mile from the white sands of Carmel Beach where the water is crisp and cool and the beach is clean and beautiful. ... more   less 
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