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“BEWARE - they took an unauthorised tip from our creditcard” 1 of 5 stars
Review of Basil

Basil
San Carlos Ave between Ocean and 7th Ave, Carmel, CA 93921
831-626-8226
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Ranked #22 of 151 Restaurants in Carmel
Certificate of Excellence
Cuisines: American, Mediterranean
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Dinner, Late Night, Outdoor Seating, Reservations, Seating, Waitstaff
Dining style: Casual Dining
Cross street: Ocean & 7th
Welwyn
Level Contributor
28 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
“BEWARE - they took an unauthorised tip from our creditcard”
1 of 5 stars Reviewed August 7, 2013

Absolutely terrible service. We left no tip and put ZERO on the creditcard slip with the net total above and below it. When we got our statement we discovered they had added a $10 tip to our creditcard charge!! We have been emailing Denis the owner for over a month now and although he keeps promising to refund us he has not refunded the $10. Do not visit this restaurant!!

  • Visited July 2013
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Atmosphere
    • 1 of 5 stars
      Service
    • 3 of 5 stars
      Food
Helpful?
4 Thank Wendy187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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363 reviews from our community

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  • More
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Good but not great”
3 of 5 stars Reviewed August 6, 2013 via mobile

We were 2 couples dining at Basil. On the positive side. Our waitress was a joy. She was fun, knowledgeable, and attentive. The food on the other hand was average and the menu somewhat limited. I had a burratta and tomato salad that was marginal. I had short ribs for my main course that was good. The other couple had ravioli that he said was just ok and his wife had 2 appetizers. Because of the average food and limited menu, we won't return to Basil, especially with all of the restaurants in the area.

Visited August 2013
Helpful?
Thank Bennybootles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel, California
Level Contributor
73 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
“Not going back”
2 of 5 stars Reviewed August 2, 2013

We went there for an anniversary lunch and left very dissatisfied. The weather was gorgeous so we sat outside, waited patiently for 10 minutes to be first greeted by the server, another 10 minutes for her to come back, add another 10 for bread ( we had to ask for it). The red sauce was bitter, the salad rather limp and the lamb kabob/burger left much to the imagination.

Maybe they had an off day, but we are not going back!

  • Visited March 2013
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Atmosphere
    • 1 of 5 stars
      Service
    • 2 of 5 stars
      Food
Helpful?
1 Thank Silvertiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middletown, Connecticut
Level Contributor
31 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Excellent, fresh, local”
5 of 5 stars Reviewed July 31, 2013

Have eaten here twice on vacations to California. Creative menu with delicious food, excellent service and location. Outside seating available. If you are in Carmel, Basil is a sure bet!

  • Visited July 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
Thank SarahMcK2323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pacific Grove, California
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“excellent service and interesting menu”
4 of 5 stars Reviewed July 30, 2013

Six of us went for a Friday night dinner and had a great time. Food was very good - the morel mushrooms were a delicious treat. We also shared the meatballs for an appetizer which were excellent. The ahi was perfect. Presentation was very appealing. The service was excellent. The restaurant is very small, but cozy. Looking forward to going back.

  • Visited July 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 4 of 5 stars
      Food
Helpful?
Thank Anne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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