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“BEWARE - they took an unauthorised tip from our creditcard” 1 of 5 stars
Review of Basil

Basil
San Carlos Ave between Ocean and 7th Ave, Carmel, CA 93921
831-626-8226
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Ranked #23 of 152 restaurants in Carmel
Cuisines: Californian
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Restaurant details
Good for: Local cuisine
Dining options: Breakfast/Brunch, Dinner, Reservations, Late Night
Dining style: Casual Dining
Cross street: Ocean & 7th
Welwyn
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“BEWARE - they took an unauthorised tip from our creditcard”
1 of 5 stars Reviewed August 7, 2013

Absolutely terrible service. We left no tip and put ZERO on the creditcard slip with the net total above and below it. When we got our statement we discovered they had added a $10 tip to our creditcard charge!! We have been emailing Denis the owner for over a month now and although he keeps promising to refund us he has not refunded the $10. Do not visit this restaurant!!

  • Visited July 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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255 reviews from our community

83% Recommend
    149
    65
    29
    7
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Contributor
15 reviews 15 reviews
8 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Good but not great”
3 of 5 stars Reviewed August 7, 2013 via mobile

We were 2 couples dining at Basil. On the positive side. Our waitress was a joy. She was fun, knowledgeable, and attentive. The food on the other hand was average and the menu somewhat limited. I had a burratta and tomato salad that was marginal. I had short ribs for my main course that was good. The other couple had ravioli that he said was just ok and his wife had 2 appetizers. Because of the average food and limited menu, we won't return to Basil, especially with all of the restaurants in the area.

Visited August 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel, California
Senior Contributor
46 reviews 46 reviews
32 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
44 helpful votes 44 helpful votes
“Not going back”
2 of 5 stars Reviewed August 2, 2013

We went there for an anniversary lunch and left very dissatisfied. The weather was gorgeous so we sat outside, waited patiently for 10 minutes to be first greeted by the server, another 10 minutes for her to come back, add another 10 for bread ( we had to ask for it). The red sauce was bitter, the salad rather limp and the lamb kabob/burger left much to the imagination.

Maybe they had an off day, but we are not going back!

  • Visited March 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middletown, Connecticut
Senior Contributor
25 reviews 25 reviews
13 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
“Excellent, fresh, local”
5 of 5 stars Reviewed July 31, 2013

Have eaten here twice on vacations to California. Creative menu with delicious food, excellent service and location. Outside seating available. If you are in Carmel, Basil is a sure bet!

  • Visited July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pacific Grove, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“excellent service and interesting menu”
4 of 5 stars Reviewed July 30, 2013

Six of us went for a Friday night dinner and had a great time. Food was very good - the morel mushrooms were a delicious treat. We also shared the meatballs for an appetizer which were excellent. The ahi was perfect. Presentation was very appealing. The service was excellent. The restaurant is very small, but cozy. Looking forward to going back.

  • Visited July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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