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“Basil in Carmel CA” 3 of 5 stars
Review of Basil

Basil
San Carlos Ave between Ocean and 7th Ave, Carmel, CA 93921
831-626-8226
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Ranked #30 of 150 Restaurants in Carmel
Certificate of Excellence 2014
Cuisines: Californian
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Breakfast/Brunch, Dinner, Reservations, Late Night
Dining style: Casual Dining
Cross street: Ocean & 7th
California
Senior Contributor
26 reviews 26 reviews
8 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
“Basil in Carmel CA”
3 of 5 stars Reviewed July 29, 2013 via mobile

We stopped at Basil for lunch once we got into town for our two night stay. We sat outside, the inside was a bit cramped. Our table was wobbly on the outdoor patio. We were given menus and were ready to order our drinks but the server walked away. Once we did get out me drinks we were told the specials for the day. One of them was corn chowder. I asked if it was vegetarian and after a slight hesitation, the server said yes it is. The soup came out after a bit and I began eating it. It was full of chicken. When I pointed this out to the server, he said "no, it is vegetarian, I asked the cook!" I showed him the chicken and he came back a few minutes later and apologized, saying that he specifically asked the chef if it was veggie and was told yes. He offered to bring me another appetizer.
Once I got the bill I thought for sure he would have removed the corn soup and not charged me for the new appetizer but this did not happen.
When he greeted the table next to us I heard him describe the soup of the day as "chicken corn chowder". Being a vegetarian for more than 15 years I always ask specific questions and this is the first time this has happened to me. Servers need to know exactly what they are offering and what they are serving.

  • Visited July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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310 reviews from our community

Visitor rating
    175
    83
    37
    8
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Washington DC
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Food is OK, but poor service and seating”
1 of 5 stars Reviewed July 25, 2013 via mobile

The food is tasty - as others have said - but not amazing by any stretch. We were recommended this place on our last night here, but so disappointing - and we are really not the types to grumble like this. Chef was really nice, we saw him because he had to come out and help the overworked waitresses! But it's simply not OK to wait an hour for expensive food served in small portions. And the seating arrangement is terrible - if you are a couple, you may be just inches from the next table; this will probably not be intimate dining. After eating here, we had to find somewhere else to eat dessert... So many better places in Carmel.

  • Visited July 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reno, nv
Top Contributor
108 reviews 108 reviews
85 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
22 helpful votes 22 helpful votes
“yummy Calamari”
4 of 5 stars Reviewed July 20, 2013

Stopped in for a late afternoon cocktail and ordered the calamari.
It was so good. Just perfect for a bit of nosh.
We went back for dinner a couple of days later and had the short ribs. Great sauce.

Visited July 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
63 reviews 63 reviews
49 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
“Cozy spot”
5 of 5 stars Reviewed July 15, 2013 via mobile

Stumbled across this little gem on oir first night in Carmel. Very small place with some outdoor seating. Everything we ate was incredibly fresh and tasty. Prices were very good.

  • Visited July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Fantastic! Favorite place in Carmel!”
5 of 5 stars Reviewed July 13, 2013

We were very pleasantly surprised with this great find in Carmel! Very good food and great service. Definitely a must visit!

  • Visited July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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