We had dinner at Andre Bouche for the second time in December, and the unprofessional maitre d'hote was just appalling both times.
We had a reservation for 8:30PM, and I called to make sure they were honoring the times, as the previous visit we had had to wait for so long. They told me they were running 10-15 minutes late, so I waited to arrive at 8:45PM. When we arrived there were empty but not cleaned tables, and the maitre d was chit chatting with a guest - which lasted for 10 minutes. When we inquired of a waiter as to whether we could be seated, he indicated the maitre d was the only person who could do that. She was just so unprofessional and clearly not service oriented that all the guests waiting (2 other couples) were also amazed and put off.
The service by the wait staff was good. We had the pear salad (B), the muscles (A), and the steak (B). They are getting by because the food is good quality.
But we were so put off by the terrible experience and the waits of 30 minutes both times, that we had determined never to return!