We booked a two night stay August 2013. This is a nice property, the staff was very attentive and accommodating.
Our room was a Ocean View King, the view was great but our room was the lowest in the pod and therefore the closest to Highway One. With the sliding door open for ventilation, warm August day, there was a lot of road noise. The bellman explained that there weren't room air condtioners when we checked in. Not an issue during the day but in the evening it was too noisy too leave the door open and sleep.
If we stay again I will ask for a room in one of the pods higher and farther away from the road.
Our room was next to the pool and Jacuzzi, both were clean and enjoyable.
One morning we used their bikes and rode down to Point Lobos the entrance is about a 1/2 mile away. You get in free if you are on a bike or walk in. The scenery is spectacular, highly reccommended.
The one real rub I had was not with the property itself or the staff but the fact that it is a 70% timeshare property. No problem except I was asked if we wanted to attend a 'Timeshare Presentation' twice. I don't want to spend $400 a night for a nice hotel room and be bugged about Timeshare ownership. Bad form in my opinion as we weren't informed about the Timeshare before booking. BTW I said no...twice.
We had dinner at the Pacific's Edge Resturant on our first evening. Dinner was very good as was the service.
I struggled with how many stars to give the property. We did have nice time and the people were great.
Overall a nice place to stay, great views, great staff, good food at the resturants.
- Official Description (provided by the hotel):
- 448 room luxury resort nestled in Monterey pines overlooking Point Lobos State Reserve. Oceanview rooms include wood burning fireplaces and private balconies and 11 suites also include in-room double spa baths, kitchenettes. Renowned Pacific's Edge Restaurant(dinner only) and California Market Restaurant (breakfast & lunch). ... more less
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- Also Known As:
- Hyatt Carmel Highlands Hotel Carmel
- Highlands Hotel Hyatt Carmel
- Carmel Highland Inn
- Carmel Hyatt