Just returned from a four-night stay at the Highlands Inn with the family. This was our first visit to the property, and I was really anxious to see what all the hype was about.
Well, when it comes to views, it simply doesn't get any better than this. The vistas of the rocky shore and Pacific Ocean are incredible to say the least. I compare it to looking at the priciest high definition TV...only there is no screen.
But the resort, on the other hand, has its issues. Many of the reviews I read prior to my stay were truly spot on in that the rooms are old, worn, and dated. The carpet was striped, and looked like something out of a 70s movie. It was also pretty stained, and in dire need of at least a deep cleaning, if not a replacement altogether. The furniture, which was sparse to begin with, has definitely seen its better days. Plus the heaters (along the baseboards) looked pretty beat up, and made load, clanking noises throughout the night. The utensils were nice and the appliances were up to date though.
We stayed in a multi-level one bedroom, which worked out great for us since we had our boys. This was also a plus as we had no one above us. Even so, you can still hear walking around at all times. These units are farther back, which but that makes for nicer views and less road noise.
Not much to do at the resort itself, other than just enjoy the scenery. There is a pool, but we never saw anyone use it. Not even a video library. Guess that is to be expected as the property mainly caters to adults. Would be nice if they had one, or at least some sort of activities. Still…great place to relax, hike, and enjoy nature. Monterrey is only 10 minutes away, and there is lots to see and do there as well.
Never ate at the property as they are all so overpriced. We always just search for the closest grocery store, and load up on food for our stay. In this case, there is a Safeway about two miles up the road. Had everything, and at great prices too.
All in all, we had a very pleasurable stay. The location, staff, and views help to offset the deficiencies of the rooms themselves. But Hyatt really needs to step it up with the room makeovers quickly if it going to keep its placard out front.
- Official Description (provided by the hotel):
- 448 room luxury resort nestled in Monterey Pines overlooking Point Lobos State Reserve. Oceanview rooms include wood burning fireplaces and private balconies and 11 suites also include in-room double spa baths, kitchenettes. Renowned Pacific's Edge Restaurant (dinner only) and California Market Restaurant (breakfast & lunch). Rumors have been circulating that California Market is closed for renovation. These rumors are not true. We are open and enjoying the Fall weather and delicious seasonal menu items. In 2016, we will be going through several renovations at the hotel and will update guests once we have a firm schedule. ... more less
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- Also Known As:
- Hyatt Carmel Highlands Hotel Carmel
- Highlands Hotel Hyatt Carmel
- Carmel Highland Inn
- Carmel Hyatt