We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“We came back and had another incredible stay.” 5 of 5 stars
Review of Hyatt Carmel Highlands

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Hyatt Carmel Highlands to your Saves list
Hyatt Carmel Highlands
4.0 of 5 Resort   |   120 Highlands Drive, Carmel, CA 93923   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Double Your Points
Ranked #18 of 23 Hotels in Carmel
Tallahassee, Florida
Level Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“We came back and had another incredible stay.”
5 of 5 stars Reviewed July 5, 2011

This was our second stay at Highlands Inn - it is truly among our favorite hotelsl. As described in the previous reviews, the hotel overlooks the Pacific and the views are incredible. The room is small but very well organized and comfortable. We had a fire every night when the temperatures dropped - so romantic and cozy. It's impossible to stay at this hotel and not relax. The parking valet attendants are extremely efficient and very friendly - they welcomed us back by name each time we returned from our adventures. A slight negative is that there was much activity for timeshare sales and they used the hotel lobby for some of their meetings. Their loud sales pitch was a distracting annoyance when we were trying to enjoy a glass of wine and the views. Carmel and Big Sur are at the top of our favorite destinations - so I am sure we will enjoy the hospitality at Highlands Inn again.

Room Tip: Request oceanview /upper level room.
See more room tips
  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank MDC0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

873 reviews from our community

Traveler rating
Traveler type
Time of year
Language
  • More
Memphis, Tennessee
Level Contributor
10 reviews
5 of 5 stars Reviewed June 29, 2011

I loved everything about this hotel! The room was very nice and spacious! Be sure and ask for a room with a view b/c wow what a view!!!!

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
Helpful?
Thank CarrieAnders0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, South Carolina
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 25, 2011

This property is stunning. I've stayed in hotels with grander lobbies, more perfect service, bigger rooms, nicer gyms, etc....but overall, I think this one may win. We had an oceanfront room overlooking the Pacific...Point Lobos just to our right and heading out toward Big Sur to the left. I watched sea otters play from my balcony using the binoculars that came in the room.

Of course, going out on the balcony wasn't really necessary, i could see the ocean from the really, really comfy triple sheeted w/ down comforter bed. Pillow top heaven (we've vowed to get a new mattress at home after that. i may call and ask about the brand.) To further rant about the views, there was a view from the hot tub, a different view from the fire pit further up the hill, and a view from the restaurant deck where we had lunch w/ a seagull starring me in the face hopefully.

The grounds were gorgeous with flowers, the likes of which I have never seen. Every inch of the grounds were covered in magnificent flowers, huge ones, many I was completely unfamiliar with, others that were just prehistoric-sized versions of familiar flowers. The pool was heated to 80.

All rooms have wood burning fireplaces, and there are little wood stations near every room. I was bummed not to use ours, but my husband is very hot natured. The rooms are not air conditioned, and although opening the sliding doors onto the patio made it plenty cool (the hi was 59 in Carmel the whole time we were there) we didn't want to heat the room up before bed.

Valet parking was mandatory but free. Hotel provided mountain bikes were a little hoopty for a couple that came to watch a stage of a pro bike race, but we were happy to borrow them and pedal over to Point Lobos.

Now for a few negatives: Our shade broke and the first call about it produced no results. However the 2nd call had an engineer on the way within 2 minutes. The bath ammenities were Gilchrist and Soames, I was a bit disappointed not to get higher-end goodies, and then the maid never replenished them...we actually ran out. Not sure what that was about. The food in the Cali Market (lunch) was not too good, but I should have known better than to eat in a hotel. The rooms are laid out in lots of separate buildings, requiring some walking and a lot of stairs. I really enjoyed this because it was a chance to gawk the flowers (and manmade waterfalls, etc.) but someone w/ mobility problems might want to ask about accessibility. Someone from the time share sales office called and offered me $100 hotel credit to hear their 90 min presentation. This might not be a negative depending on how you feel about that.

I got this room for free for two nights through my Hyatt Visa, but I would have gladly paid the $400 per night...and I don't say that lightly. Few hotels are worth that...this one is.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
6 Thank litespeedchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 23, 2011

Best View in all of Carmel! Whether you are sitting on your Terrace, sipping wine in Sunset Lounge overlooking Point Lobos Reserve...Life does not get much better! Breath taking views. and to make sure you get the most of them there are binoculars in every room. Our room had a kitchenette, fireplace, the furniture was warm, cozy, and just perfect. Must have been updated in the last couple of years - everything in the room was so well maintained. I loved the jacuzzi tun on the lower floor with these huge sliding wood doors so that even in the tub I could see the waves crashing on the rocks below...ahhhh! Amazing

Loved the California Marketplace even more than Pacific's Edge. We were looking for a laid back total escape and the food here was very good and satisfying. We bicycled down to Point Lobos and into Carmel and Monterey...this was a treat.

Stayed April 2011, traveled as a couple
Helpful?
1 Thank Kayak67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 21, 2011

We stayed one night at Highlands Inn in Carmel. Loved every moment from the drinks in the beautiful lounge overlooking Big Sur to the fireplace in the cozy bed. There is a pool but too cold for us to use but was very nice to look at. Only downside was that it was outside Carmel downtown which meant we had to dive into Carmel to enjoy the shops. We highly recommend.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank tkring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 17, 2011

We stayed in November at the Highlands Inn for 3 nights and really loved it. WHOW, what a view. The room (seaview) was greate and we really loved watching the dolphins from our bed. The room was quite big and the bed excellent. The only think one could argue was the wood fire smoke that lingered around. Otherwise both the room and the property was really outstanding. We ate one evening at the restaurant and really enjoyed it. Breakfast was likewise great, with great in- and outdoorseating. If you happen to have good weather this is really a greate place to explore Big Sur and the Monterey Peninsula.

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Swisstraveller37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WashingtonDC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 15, 2011

Stayed only two nights at the Hyatt Highlands Carmel in a two story townhouse over looking the ocean. The service was amazing from carrying your bags to your room to offering directions and taking you on a tour of the hotel. Best location even though you have to drive to Carmel, would definitly come back for a longer stay!

Room Tip: Ask for a townhouse overlooking the water
See more room tips
  • Stayed May 2011, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Carmel
3.5 mi away
La Playa Carmel
La Playa Carmel
#5 of 23 in Carmel
4.5 of 5 stars 562 reviews
3.1 mi away
Carmel Mission Inn
Carmel Mission Inn
#11 of 23 in Carmel
4.0 of 5 stars 1,392 reviews
3.7 mi away
L'Auberge Carmel
L'Auberge Carmel
#6 of 23 in Carmel
4.5 of 5 stars 282 reviews
Show Prices
Show Prices
Show Prices
5.3 mi away
Quail Lodge & Golf Club
4.1 mi away
Tradewinds Carmel
Tradewinds Carmel
#8 of 23 in Carmel
4.5 of 5 stars 399 reviews
3.9 mi away
BEST WESTERN PLUS Carmel Bay View Inn
Show Prices
Show Prices
Show Prices

Been to Hyatt Carmel Highlands? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Carmel Highlands

Address: 120 Highlands Drive, Carmel, CA 93923
Phone Number:
Location: United States > California > Monterey Peninsula > Carmel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Carmel
#4 Luxury Hotel in Carmel
#17 Romantic Hotel in Carmel
Price Range (Based on Average Rates):
Hotel Class:4 star — Hyatt Carmel Highlands 4*
Number of rooms: 448
Official Description (provided by the hotel):
448 room luxury resort nestled in Monterey Pines overlooking Point Lobos State Reserve. Oceanview rooms include wood burning fireplaces and private balconies and 11 suites also include in-room double spa baths, kitchenettes. Renowned Pacific's Edge Restaurant (dinner only) and California Market Restaurant (breakfast & lunch). Rumors have been circulating that California Market is closed for renovation. These rumors are not true. We are open and enjoying the Fall weather and delicious seasonal menu items. In 2016, we will be going through several renovations at the hotel and will update guests once we have a firm schedule. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Venere, Agoda, Hotels.com, Travelocity and Jetsetter so you can book your Hyatt Carmel Highlands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Carmel Highlands Hotel Carmel
Highlands Hotel Hyatt Carmel
Carmel Highland Inn
Carmel Hyatt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing