We stayed at L'auberge Carmel for three nights after traveling to San Francisco. The staff was so attentive, friendly and ready to help us. We paid a service fee up front so you didn't have to tip while you were there. I thought that might affect the eagerness of the staff but it did not. They were great. We stayed in room 16. The room was small but comfortable. The windows are old which I guess is supposed to be charming but it made them hard to open and did not insulate sound well. We heard all of the street noise from our room. Thankfully it's a quiet street and that wasn't too bad. The bathroom was very nice with heated floors and marble. The food was very good. We had the complementary menu each morning and it was very good. We added bacon each morning for $5 and that finished out the breakfast well. Overall our stay was great, but the staff really made the trip exceptional.