The management of the best hotels is discreet... Almost invisible. The proof of quality is in the detail. Things are never 'just so' by accident. Someone makes it so.
This seems to be a hotel with absentee management. The fairly junior staff meet and greet impeccably. The rooms are huge and well furnished, if a little tired. Ours was rather gloomy, but others are brighter. But things do not quite work as they should. The shower curtain rail fell (held in place only by friction and hope) fell down. Bathroom dark and bizarre in design. Breakfast was very poor. Cheap orange juice, disgusting greasy flat reheated croissants, soggy packet muffins, poor quality granola, cold weak coffee. The only fruit was banana (in California with soft fruit growing all over the place). Breakfast is only served in the room, but there is only one erect chair that can be brought up to the table. These are not unpardonable issues, but illustrate poor attention to detail. And this was by far the worst breakfast in our 18 days in California.
- Official Description (provided by the hotel):
- Carmel’s AAA 4-diamond luxury inn for over 30 years, the romantic Carriage House Inn offers 13 spacious rooms and suites featuring feather beds and fireplaces and most with spa tubs for the ultimate indulgence. Enjoy a hot continental breakfast delivered to your door each morning complete with quiche, croissant, steaming coffee or tea, fruit, granola, juice and the morning paper. Wine and cheese reception is served each evening in the library. ... more less
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- Also Known As:
- Carriage House Hotel Carmel