My husband and i stayed here in January for my birthday. To list the endless ways the staff provided us with an amazing and memorable experience, does not do this place justice!! Khamis was working the reception area upon our arrival. When he found our we were celebrating my birthday, he began pulling out all the stops to make us feel like royalty. Our room was beautiful, lush and romantic. Fruit and nuts (complimentary) awaited us in our room. The amenities were plentiful; Jacuzzi tub, fireplace, evening wine by the fire with great live acoustic music. The list goes on and on. Every staff member on the premises greeted us with a smile and a friendly greeting. We felt like celebrities. The hotel was beautiful, and extremely clean! This is a dog friendly hotel and we are dog lovers, so we know this can be a feat! Upon our return from dinner, we had a lovely bottle of champagne on ice awaiting us with two flutes and a sweet note welcoming us to the hotel. Seriously. I have NEVER had a better customer service experience in my life. MY FAVORITE HOTEL-EVER!