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“Average” 3 of 5 stars
Review of Quail Lodge Resort & Golf Club

Quail Lodge Resort & Golf Club
8205 Valley Greens Drive, Carmel, CA 93923
+1 831-624-2888
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Ranked #22 of 121 Attractions in Carmel
Activities: Golfing
Attraction details
New York City, New York
Senior Contributor
31 reviews 31 reviews
Reviews in 26 cities Reviews in 26 cities
104 helpful votes 104 helpful votes
“Average”
3 of 5 stars Reviewed August 18, 2013

Really a little disappointing.have just reopened having being. Remodelled at at reported cost of $26m although not sure where all the money has gone. No hot food available , breakfast offering is pathetic , coffee and and muffin etc! This place is charging 5 star prices and unless the food and service currently offered is improved should be rated 3/4 stars.

Visited August 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Mexico City, Mexico
1 review
2 helpful votes 2 helpful votes
“clean rooms but .........”
2 of 5 stars Reviewed July 31, 2013

The room is fine, but bathe when the water was dirty, I went to the concierge and he said he is in Carmel so that sometimes comes out dirty, but it is good hotel should of check so that your water is clean, so I did not like this hotel and although the golf course is beautiful.

Customer attention is very important, which was not at the hotel

AHT

Visited July 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig B, Manager at Quail Lodge Resort & Golf Club, responded to this review, August 2, 2013
On behalf of Quail Lodge & Golf Club, I greatly apologize for the inconvenience that you experienced with the county-wide brown water issue and that the situation was not adequately conveyed to you. The Monterey Peninsula does not typically experience dirty water; rather at the time you visited, the entire Monterey Peninsula was experiencing a water issue that, according to news reports, was caused when, “A mixer mistakenly left running overnight at a Cal Am facility to remove minerals from the Monterey Peninsula’s water supply resulted in brown water flowing from the taps of some 9,000 customers in Carmel, Carmel Highlands, Carmel Valley, Pebble Beach and Monterey …” (http://pineconearchive.fileburstcdn.com/130726PCfp.pdf).

As you can see, this issue was a county-wide problem and had nothing to do with Quail Lodge & Golf Club’s facility itself. As soon as we were notified of the problem, we immediately supplied bottled drinking water to our guests. The water issue was resolved in a matter of hours. Our front desk manager conveyed that, as a courtesy, Quail Lodge’s 24-hour cancellation policy was waived for this guest, and we enabled him to opt-out of his second night’s stay without charge as a resolution for the inconvenience.

We have not experienced brown water issues since this day. Again, I apologize that this occurrence took place during your visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Top Contributor
63 reviews 63 reviews
20 attraction reviews
Reviews in 34 cities Reviews in 34 cities
35 helpful votes 35 helpful votes
“Great 18 holes of golf!”
5 of 5 stars Reviewed June 24, 2013

We took a trip to the Carmel area and didn't want to spend the big bucks to golf the famous Pebble Beach golf courses (been there, done that.) Found the Quail Lodge golf course and thought it was a beautiful course for the money. We didn't stay at the lodge but highly recommend the course if looking for a nice place to play where you don't have to take out a loan to do it.

Visited June 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, California, United States
Senior Contributor
25 reviews 25 reviews
3 attraction reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Fabulous Spot for Golf Getaway”
5 of 5 stars Reviewed June 9, 2013

We remembered Quail Lodge from years ago when it was a swanky destination resort, but we hadn't thought about it much in recent years. It turns out that it was closed for a time and recently reopened. We found their stay-and-play deal (one night lodging and two $150 tee times for much less than the normal cost of the tee times) and are we glad we did! The accommodations are first rate, with spacious rooms and private patios, nicely tiled and appointed bathroom. There is even a nine-hole putting green in the midst of the property. The staff was gracious and informative. The golf course was terrific -- scenic, walkable, and fairly challenging.

Visited June 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Senior Contributor
31 reviews 31 reviews
12 attraction reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
“Superb luncheon”
5 of 5 stars Reviewed April 27, 2013

The view alone was enough to enjoy for hours. The food was fantastic for a late lunch. Pricey but worth the atmosphere and the attentive staff.

Visited August 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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