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“Great Hotel” 4 of 5 stars
Review of Sheraton Carlsbad Resort and Spa

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Sheraton Carlsbad Resort and Spa
4.0 of 5 Hotel   |   5480 Grand Pacific Drive, Carlsbad, CA 92008   |  
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3rd Night Free/Breakfast
Ranked #13 of 37 Hotels in Carlsbad
Orlando
Level Contributor
186 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
“Great Hotel”
4 of 5 stars Reviewed February 28, 2013

The hotel is new. The rooms are big and modern. Everything looks fresh. The hotel restaurant was good. Close to everything. I can highly recommend. It is more a Westin than a Sheraton. The hotel has direct access to Legoland.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review, March 16, 2013
Thank you for the great review. We are pleased that you enjoyed the hotel. I will pass along your comments to the team in Twenty/20 Restaurant. We just finished the amazing renovation on the patio. I hope that you were able to enjoy one of Carlsbad Famous Sunsets. We hope to see you and the family this summer.
All the Best,
Megan Conner
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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977 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
Date | Rating
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English first
Tucson, AZ
Level Contributor
448 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
5 of 5 stars Reviewed February 25, 2013

I chose this property for my grandson as there is a private entrance to Legoland and that was where we were going. It wasn't so close to Legoland that it was an intrusion but an easy walk to get to the private entrance. He and his parents had a room with 2 queens and I had a room with a king bed. Both rooms were roomy and comfortable. The location was convenient for Legoland but not far from the outlet mall (about a mile away) and the ocean (less than 2 miles). The setting was nice. there is a restaurant on site that serves breakfast, lunch and dinner but a lot of restaurants about a mile away. You would want to have a car to get around except for Legoland. Everything was very clean. I appreciated free internet and underground parking with an elevator to get up to the rooms. Overall it was very nice and worked out well.

Room Tip: You have a choice of coastal view which was nice and that includes a small balcony or patio. There...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review, March 16, 2013
Thank you for the FIVE STAR REVIEW! We love when the families are here and they are able to take advantage of the resort and the easy access to LEGOLAND. Come back and see us this summern for the pool side DIVE in Movies every Saturday at the New COVE pool.
Sincerely,
Megan Conner
Hotel Manager
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Ontario, Canada
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 24, 2013

We had a wonderful stay here. The rooms were fairly large and comfortable. The pool area was also very nice. Access to Legoland was great! I suppose the trade off for being close to Legoland is that you are farther away from restaurants, shopping, etc. we had to get into the car often.

Stayed March 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review, March 16, 2013
Thank you for choosing the Sheraton Carlsbad Resort and Spa for your accommodations while in Carlsbad. We are happy to see that the family enjoyed their time at the hotel and the convenient access to LEGOLAND. Next time you hare here our Hotel Shuttle can drive you into town. We offer complementary Shuttle Service within a 5 mile radius of the hotel. We hope to have the opportunity to take care of you again.

Warm Regards,
Megan Conner
Hotel Manager
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San Francisco, California
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed February 19, 2013 via mobile

Have stayed here twice now two years apart (pilgrimages to Legoland for our boys). Hotel is very convenient for the park because of the private back entry that gets you in close to the roller coasters (lineups are enormous later in the day). Rooms are large and very comfortable. Breakfast buffet on the weekends is a good value but the weekday breakfast menu is pricey. Staff are friendly and helpful. Location is convenient to Carlsbad for dinners or San Diego for the zoo or aircraft carrier. Gym is functional but small and the pool is a good size. Overall and excellent choice if your main aim is visiting Legoland.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review, March 16, 2013
Thank you for your repeat business and taking the time write a review, we are please to hear that you enjoyed all aspects of the resort and that it was convenient for the family traveling to LEGOLAND. We hope that when your travels bring you back to Carlsbad that you will choose the Sheraton Carlsbad again.
All the Best,
Megan Conner
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 7, 2013

This hotel is actually very nice and has a great gym for this type of hotel. Great lobby and great restaurant...the rooms are nice as well. The only thing is it has a $12 daily parking charge. This is kind of ridiculous for this area. I can see hefty parking charges in cities or urban areas but I stay in a lot of hotels and in these kind of areas with this type of hotel,this isn't common. I guess I still recommend this hotel as it was very nice for the price but the parking charge is stupid and not common for hotels in the area.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review, February 16, 2013
Thank you for taking the time to share your experience and we are pleased that you enjoyed the hotel and all that it has to offer. I understand your concern with your parking fees. The fee’s this allows us to maintain the area that we have available for our guest to park in. If you are traveling from out of state we have a local Carlsbad Airport that we do provide complimentary shuttle service to and from. We do hope to see you and your family again.

Warm Regards,
Megan Conner
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
81 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed February 6, 2013

Stayed here for one night on business. Great position with wonderful views down to the ocean, Big hotel and a slightly impersonal feel although the staff tried hard to please. Very comfortable rooms. The happy hour is a nice option with snacks and drinks available. Generally this is an expensive hotel. I would stay here again on business, but if it was for pleasure I would look for the special deals as this is on the pricey side.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review, February 16, 2013
Thank you for the 5 Star reviews! We are glad to hear you business trip went well and hope that we have an opportunity to have the family here and show them that this is the place to be in Carlsbad. We have the private entrance into LEGOLAND and pool side service. Check us out this summer when we bring back Dive in movies and feature a movie by the pool every Saturday night.
All the Best
Megan Conner
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MANHATTAN BEACH
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 27, 2013

I don't go have massages often, but the opportunity to warm up the body first in a sauna or steam room prior to the treatment is a plus. The spa at the hotel also has a comfortable lounge area to relax. If you want a microwave in the room, you must ask for it and pay $10 extra and they'll bring it to your room promptly. Hotel is close to museums, Legoland, and outlet mall. Swimming pool is kept warm and clean as was jacuzzi. I was able to swim laps in the pool in the morning. We were comfortable in our hotel room and it was quiet. The front desk was friendly and helpful. Internet access in the hotel room was easy to use. Watched the sun set over the ocean from on top of the hill at the hotel on our first day.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review, February 16, 2013
Thank you for the great review! Athena in Ocean Pearl Spa is absolutely amazing. I will be sure to pass along your great feedback. We hope to see you again soon.
Sincerely,

Megan Conner
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Carlsbad Resort and Spa

Address: 5480 Grand Pacific Drive, Carlsbad, CA 92008
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Carlsbad
#5 Business Hotel in Carlsbad
#14 Romantic Hotel in Carlsbad
#14 Family Hotel in Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Carlsbad Resort and Spa 4*
Number of rooms: 250
Official Description (provided by the hotel):
Situated between Los Angeles and San Diego, we're adjacent to Legoland CA and provide a refreshing retreat in a charming coastal community. Onsite we have over 30,000 sq ft of event space. ... more   less 
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Also Known As:
Sheraton Carlsbad Hotel Carlsbad
Carlsbad Sheraton

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