My family and I have been staying at this hotel twice to three times per year since 2008, and this hotel definitely feels like our home away from home. Our most recent trip was from 12/29/12 through 01/01/13. As usual, the room was clean and the staff was friendly. Since our last trip in July, I could definitely see an improvement in the front desk staff and their knowledge of events occurring. Additionally, I did see improvements in the restaurant with the service and the efficiency of the staff. We attended the Family Friendly New Year's Eve Party, and this will be a new family tradition for us moving forward. Having stayed at a number of hotels for business, as well as pleasure and understanding that no hotel is perfect, what always impresses me the most about this hotel and the reason that my family and I continue to visit is how impressed I am with the fact that management actually takes the reviews written seriously and takes action to continuously improve. This is what will continue to set this hotel apart from all the others in the surrounding area. I can't think of staying anywhere else when visiting Sea World and Legoland. Great job Sheraton and thank you for another enjoyable trip!
- Official Description (provided by the hotel):
- Situated between Los Angeles and San Diego, we're adjacent to Legoland CA and provide a refreshing retreat in a charming coastal community. Onsite we have over 30,000 sq ft of event space. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Carlsbad Hotel Carlsbad
- Carlsbad Sheraton