I'm agree with all, this is the hotel to stay if you go to Legoland, the private entrance to the park is amazing and it is a nice property! Pool, lanscaping, location and decoration is perfect. I stayed there in August 2012 with the family. But...
I was charged for Resort fee even in real all inclusive resort you don't have to pay those fees. At 300$ a night, increase you price and don't bug people with fees. I seems this practice is increasing in popularity, I hate that. I used my Starwood points to stay there and I used more points to get an upgraded room another hotel rip-off, I did not feel I got an upgrade and, finally I went to the Twenty restaurant for the breakfast and surprise, this is the first buffet (my overall rate on buffet is 1/5 even for a weekend day, quality, food, variety and price) where I have to pay for the not very good coffee 4$ and not fresh press orange juice 4$ in extra of the 17$ for the not very good buffet. The final bill was 83$ for a not very good breakfast (2 adults, 2 kids). Again, a breakfast buffet is include at least the coffee. I don't care to pay big bucks when is good and at the Sheraton Carlsbad, the breafast is not.
My advice to client, stay there for Legoland and keep your eyes peeled for extra fees, until the Hilton Grand vacation (Next door) open somewhere in 2013.
My advice to hotel manager, visit other Hotel chains to see what a real breakfast buffet like and what will be your final bill.
I stayed 53 nights for business in hotels last year and at 8 different hotels only during this trip with the family and unfortunatly I feel like a victim of a scam with this stay at Sheraton, this is my worst experience so far.
- Official Description (provided by the hotel):
- Situated between Los Angeles and San Diego, we're adjacent to Legoland CA and provide a refreshing retreat in a charming coastal community. Onsite we have over 30,000 sq ft of event space. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Starwood, TripOnline SA, Odigeo, Hotels.com and Priceline so you can book your Sheraton Carlsbad Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Carlsbad Hotel Carlsbad
- Carlsbad Sheraton