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“Excellent property, good location” 5 of 5 stars
Review of Sheraton Carlsbad Resort and Spa

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Sheraton Carlsbad Resort and Spa
4.0 of 5 Hotel   |   5480 Grand Pacific Drive, Carlsbad, CA 92008   |  
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Ranked #17 of 36 Hotels in Carlsbad
San Francisco, California
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Excellent property, good location”
5 of 5 stars Reviewed January 4, 2012

An extremely good feel once u enter the hotel. The table tennis table around the pool was fun. The pool setting is awesome. Jacuzzi location was gr8. The right place to wind down after a day at Legoland.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review, January 21, 2012
We are glad that you had a relaxing stay at the Sheraton Carlsbad. We hope that your travels bring you back to the hotel again soon.
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916 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
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English first
San Diego, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 20, 2011

From the rooms, lay-out of the grounds, cleanliness & most of al,l the staff...Thank You!! Starting with Rich Honea who told us about this hotel---What a GEM!! Next Ben, the manager on duty, who never stopped smiling. Then to our Great suite where 5 friends, gathered to celebrate the holidays. Dinner in the Twenty//20 restaurant, where Tevor greeted us & made sure everything was to our liking...it Was. The room in the restaurant was perfect for our get together. The wait staff was SO NICE & our waitress was the best. Out front we met Mo..who seems to light up the lobby area. Can you tell we enjoyed our stay? Yes we did!!! .We will be going back & telling our friends!!

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review, January 21, 2012
We are very lucky to have Richard, Trevor, Ben and Mo, they are only a few of our dynamitic staff. Thank you for spending your holidays with us, we understand that you have choices and appreciate you. We hope that we can be a part of your holiday traditions for years to come.

All the Best
Megan Conner
Assistant General Manager
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Murrieta, California
1 review
5 of 5 stars Reviewed December 12, 2011

The Sheraton in Carlsbad is a great hotel and spa. My wife and I enjoyed our second stay there. This resort is in a prime location. The resort is right next door to Legoland, The Crossings (a wonderful golf course which we enjoyed playing) and the Carlsbad Premium Outlet. Did I mention the beach? The beach is a short drive away. Lots of restuarants to choose from including the Claim Jumper, PF Changs, Kings Fish House and BJ's Brewery. I highly recommend this resort and can't wait until my next stay there.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review, January 21, 2012
Thank you for your kind remarks and choosing our hotel for your return visit. We hope to see you an your wife again soon.
Warm Regards,
Megan Conner
Assistant General Manager
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UK
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 12, 2011

My wife and I went to Monterey Car Week in August this year.

We then drove down the coast and finished our stay in Carlsbad.

Lovely resort, great staff, great area.

My wife enjoyed the Spa, plus the gym and lounge facilities were very good.

Will go back!

Room Tip: Not sure there are any bad ones?
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  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlconner, Manager at Sheraton Carlsbad Resort and Spa, responded to this review, January 21, 2012
Sounds like a fun trip and we are glad that we got to be part of the memory. We would love to have you back any time your travels bring you to Southern California.

Sincerely,
Megan Conner
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 8, 2011

Stayed for a week for a work function. If u are a business traveller looking for conference facilities this is a great spot. The staff are helpful and as u would expect from a Sheraton the resort is lovely. There are some good spots around for tourists but it is a little out of the way if you want to be amongst it in southern Cali.

Would I stay again, yes. But only as an overnite or 2 day stopover

  • Stayed November 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 5, 2011

Good hotel for business in the Carlsbad area, also ideal if visiting the area for Legoland. Nice large and comfortable rooms. Business lounge is a nice addition for passing some time in the evening.

Room Tip: Ask for a higher floor in hope to get a seaview.
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  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SOCAL
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 30, 2011

This Sheraton does not warrant a mandatory $12 fee resort fee and if not classified as a "resort" I would have given a higher rating. I've never stayed at a "resort hotel" that has only one pool and one hot tub - it simply is not a resort. This property is comparable to many Sheraton's that offer similar amenities and do not charge a resort fee.

To be fair the quality of the property is very nice having been built within the last couple of years - The rooms are modern and spacious as are the bathrooms and they have a great workout facility. The property also has a great location being close to outlet shopping, Carlsbad State Beach, Legoland, and just 30 minutes to Sea World depending on traffic. There is also a restaurant onsite but very expensive. Fortunately there are several family-friendly restaurants within a mile of the hotel.

Like the word "resort" the hotel also loosely uses phrases like "ocean views" and "coastal views" when describing its rooms - don't let this be a selling point in your decision making process or you will be greatly disappointed.

If you find yourself staying here be sure to ask for a room on the highest floor so you don't hear foot steps (kids running) from above in the evening and early in the morning.

Two important notes for SPG Platinum members 1) $12 resort fee is waived 2) There is no club lounge. "Resorts are not required to provide club lounges," was the explanation from the front desk. So in another words owners of resorts are not required to provide a value added service for loyal SPG customers.

So if you're headed to Carlsbad or Legoland save yourself some money and just stay at a hotel not at a "resort."

  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Carlsbad Resort and Spa

Address: 5480 Grand Pacific Drive, Carlsbad, CA 92008
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Carlsbad
#6 Business Hotel in Carlsbad
#16 Romantic Hotel in Carlsbad
#19 Family Hotel in Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Carlsbad Resort and Spa 4*
Number of rooms: 250
Official Description (provided by the hotel):
Situated between Los Angeles and San Diego, we're adjacent to Legoland CA and provide a refreshing retreat in a charming coastal community. Onsite we have over 30,000 sq ft of event space. ... more   less 
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Also Known As:
Sheraton Carlsbad Hotel Carlsbad
Carlsbad Sheraton

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