We recently booked two rooms at the Sheraton in Carlsbad, while our house was being repaired/remodeled. Although our kids enjoyed the pool and nightly visits to Legoland (the park does not charge an entrance fee after 7:00 PM at the Sheraton's private entrance) and we all enjoyed the concierge lounge, both at breakfast and at dinner.
Being from the area, we rarely visit the local hotels and know little about them. But having to stay at a hotel for two weeks tells you quite a bit about it. For example, the pool is great if you have kids ages 4 to 10 (or you’re hard of hearing). However, hands down, it is the staff of the Sheraton that makes this hotel what it is, a luxury family hotel geared toward families. One of Sheraton Carlsbad staff in particular, a gentleman named Moe Usenbor, made our stay all the better.
Mr. Usenbor, or Mo after a few days, works at the front desk and occasionally in the concierge lounge. Mo always went out of his way to accommodate us and help us feel at home. He was kind and friendly, though not intrusive. After a day at work, he knew we needed some time to unwind. After our contractor informed us that our house wouldn’t be ready as scheduled, Mo worked extended our stay another few days, despite the fact the hotel was sold out! If you go the Sheraton in Carlsbad, I strongly recommend you seek Mo out. He can help make your stay great, find you that dinner reservation, suggest outings, and even listen to you complain about irritating contractors.
- Official Description (provided by the hotel):
- Situated between Los Angeles and San Diego, we're adjacent to Legoland CA and provide a refreshing retreat in a charming coastal community. Onsite we have over 30,000 sq ft of event space. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Carlsbad Hotel Carlsbad
- Carlsbad Sheraton