We recently had a nice one-night stay at this hotel. We usually stay somewhere with an ocean view when in Calrsbad but for this one night we really just needed a quick stopover so opted to try this place out. The hotel was still under construction, which wasn't a big problem, but certainly every hallway in and out showed signs of work. The room itself was very nicely appointed as expected in a RI. Staff were terrific, from the very friendly young check in fellow, to the woman who later ensured we got a late checkout (we were running the marathon in the morning and wanted a shower before hitting the road). She pulled off a rather impressive feat: the power had just gone out on the whole block and she was on hold on her cell phone with the power company, she was trying to get a key card to work for two guys that were just checking in, and she was able to efficiently confirm that we could get a late checkout. All very smooth, despite the power issue, and she never gave the impresssion that she wasnt giving us, and the other guests, her full attention. People like that are gold in the hotel business.
So, no complaints. I'd give the place five stars, but in Carlsbad the one thing it doesn't have that earn 5 stars from me is an ocean view. They can't move the hotel, obviously (though if they did it would be my number one choice!). Anyhow, you won't go wrong with this choice.