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“Expected better” 3 of 5 stars
Review of Omni La Costa Resort and Spa

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Omni La Costa Resort and Spa
4.5 of 5 Hotel   |   2100 Costa Del Mar Road, Carlsbad, CA 92009   |  
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Ranked #20 of 37 Hotels in Carlsbad
Sarasota, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Expected better”
3 of 5 stars Reviewed 2 days ago NEW

Each time I stay here my room gets smaller and smaller and as a 'Preferred' guest that seems odd. I think the Preferred Guest benefits are minimal (coffee coupons). I'm sad the Market Place changed from Starbucks to Peet's Coffee because I do not like their coffee and the tea selections are minimal. The tiles in the bathroom were loose and the shower head didn't work well. The food was good but expensive. The staff are amazing however and so is the spa.

  • Stayed May 2015, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,231 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
boca raton, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great hotel and very friendly staff but very expensive. Especially the food. The menu does not offer much variety and prices are too high for the quality. Otherwise, it is a pleasure just to walk around the hotel to enjoy its architecture. It is very pretty. Also, they offer outdoor live music in one of the restaurants which creates great atmosphere. Great gym and great pools. I could have used bottled water in my room as well as slippers.

  • Stayed April 2015, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed 4 days ago NEW

Pros:
-Fantastic golf courses and staff. Worth the expense
- Very friendly and helpful front desk. Marclyn Ramirez is a GEM!!!!!
- Grounds are beautiful

Huge Con:
- The Spa ambiance was awful! My massage and manicure were ok. But the spa waiting and post-massage resting lounges, sauna, jacuzzi and showers are noisy and far from tranquil and relaxing!
The staff told me it is always that way but they can't seem to solve the problem.

Suggestion:
Make the Ladies Spa entrance peaceful. Right know it is unorganized and sloppy looking. As you know, first impressions set the pace.

Sorry guys but The Spa ruin our stay.

Stayed May 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa F, Manager at Omni La Costa Resort and Spa, responded to this review, yesterday
Dear Rebecca M,

Thank you for your kind words about our golf courses, resort grounds and level of service provided by our associates. I am disappointed to hear that the overall Spa experience did not meet your expectations. Please know your comments have been shared with our team and we are investigating how we can improve upon your concerns. Thank you for your time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest, Hungary
1 review
5 of 5 stars Reviewed 4 days ago NEW

I attended on a 3 days conference here. Omni Spa is a different world. You feel like a guest. :-) Beside the bed what was the most important while you were resting the golf course and the food were also great. Children also enjoyed the pool too. If you are in San Diego and looking on this rate you should choose this place. Only 25 min from downtown.

  • Stayed May 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

a Classic old style resort in a gorgeous setting. Charming buildings, very nicely appointed rooms and great service. The spa is well worth a visit with expected treatments but make sure you try the Ayurvedic massage options provided through the Chopra Centre on site. Amazing! Chopra Centre also offers daily yoga classes and meditation. La Costa has a great gym with good choice of equipment and classes - loved the spin class.

  • Stayed March 2015, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

You cannot get a better location, better value, better experience. They have everything right: every person you deal with from the valet, to the front desk, to the spa, to the restaurant, everything is spot on. The food is fantastic, the chef is engaging and interesting. They have a bee farm, and get food from the farmers market which only further enhances the experience. Go to La Costa!

  • Stayed April 2015, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverside, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

La Costa is beautiful, quiet and a very nice place to relax. Didn't golf there, but the spa/massage experience is wonderful. The hotel and spa are not inexpensive (at least on a middle-class budget), but are very high quality. This is mostly a place for the well-to-do, but if you can get a good discount off the list price (perhaps for a convention) it's worth a splurge for a restful getaway.

  • Stayed April 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni La Costa Resort and Spa

Address: 2100 Costa Del Mar Road, Carlsbad, CA 92009
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Carlsbad
#5 Luxury Hotel in Carlsbad
#12 Romantic Hotel in Carlsbad
#23 Family Hotel in Carlsbad
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Omni La Costa Resort and Spa 4.5*
Number of rooms: 610
Official Description (provided by the hotel):
Omni La Costa Resort & Spa is an iconic San Diego area resort destination, set in the coastal foothills of Carlsbad Calfornia. Our picturesque 400-acre garden retreat is California's Original Destination for Mind, Body + Sport. Here, you'll find fresh and inspired cuisine, world-class San Diego area golf and spa, stunning pools and exhilarating waterslides. You'll enjoy an innovative activities program that offers more than 168 things to do each week. And throughout your stay, you'll feel energized and refreshed.After a recent $50 million resort-wide renovation, Omni La Costa is better than ever, with renovated guestrooms and suites and a fresh, contemporary style. Current accolades include the Conde Nast Traveler Reader's Choice Award, the #1 Wellness Spa in the Nation from Spa Magazine, and GOLF Magazine's Gold Medal Resort ranking. ... more   less 
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Also Known As:
La Costa Resort And Spa
La Costa Hotel Carlsbad
La Costa Carlsbad

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