1) Constant pounding (7AM-10PM) from children running and jumping in unit above. After initially being told that the "quiet policy" is from 9PM to 9AM, I explained that the constant pounding was intolerable. Front manager said he would "speak" with people. Said no other units were available for the week. Problem continued the same for the week without any followup from the front manager.
2) Jack hammer work directly outside the door 9AM-5PM.
3) Almost all grills were broken and poorly lighted. No help to figure out how to use them.
4) Constant requests to bring up concerns: "we accept the highest rating only" absurd given the poor service.
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- Also Known As:
- Grand Pacific Palisades Hotel Carlsbad
- Grand Pacific Palisades Resort