We stayed at the Grand Pacific Palisades Resort, a Hilton Vacation Club Resort,
the end of November for 5 days, into the first days of December.
This trip was part business, part pleasure.
Our room was facing the portico of the front of the hotel, palm trees were
right outside in front of our balcony. We enjoyed our location and could
observe the comings and goings of everyone, plus if you sat out on the balcony you could hear
Christmas Carols playing very softly from the resort speakers.
The resort lobby was beautiful with a large Christmas tree greeting everyone as they
walked in. The people at the front desk were very warm and friendly, helpful and polite.
We immediately felt welcomed.
The resort is very tranquil and well laid out. There is a main pool for laps, and for adults right outside the lobby back area..and then across the grounds a short walk there is a children's pool complete with all the fun water toys and activities a child could hope for. We saw several hot tubs, and enjoyed two fire pits that were lit nightly.
The view is amazing! You back right up to the Flower Gardens.
Nothing was growing at that time of the year, but it did nothing to distract from the view in the distance of the Pacific Ocean. There is also a very nice walkway that winds around the back of the resort that we enjoyed several morning walks on. That was a nice surprise! Beautiful Bird of Paradise flowers in bloom everywhere. The delight of watching so many hummingbirds go from bloom to bloom...plus other beautiful birds as well. Many great photo opportunities!
About the room: just a few thoughts but nothing that was awful. The beds are soft, possible mattress replacement is due..however it didn't bother our sleep. The furniture is fine with the exception of...in our room at least, the area where the Keurig coffee maker sits, needs replacing. The wood is worn, stained and chipped. Also, when we checked in, we found we were left four coffees, which was fine, but they were all decaffeinated coffee. A quick call to room service promptly fixed that and we were provided with other coffee choices.
Another room issue, was the lack of drawer space..and the lack of floor space to put your suitcases without tripping over them. No luggage racks were in the closet. The room we had was laid out so that there really wasn't any floor space to put your suitcases except for in front of the patio doors, or in front of the door out of the room. Neither good choices. Also, the bedside clock had no backlight to it, so at night if you rolled over and wanted to check the time...nothing. Just blackness. If needed, we used out mobile phone to check the time in the dark.
The TV: It wasn't easy to use. In our room we had to do a channel search ..and wait for a signal
before we could get TV reception. Possibly this was just a situation in the room we were occupying but thought I'd mention it. It presented too much of a problem so we didn't watch the TV which was fine for us.
Food/Dining: There is room service, but the hours are not great. All food comes from the Karl Strauss Brewery which is located next to the resort. A minus in our opinion is that breakfast isn't served until 7AM. It was carried across the parking lot, and with that delivery, a simple breakfast costing $11 something, two eggs, hash browns and 2 slices of bacon...totaled $18. There is a steep up charge for delivery, gratuity etc. Plus the walk across the parking lot is enough time for your food too cool a bit should there be a delay in delivery.
One other thing worth mentioning is the lack of outlets in the room. Both my husband and I have phones, laptops, iPad etc. all needing recharging at night. The first night the only choice was to pull back the mattresses from the wall to use the two outlets there. We found upon waking that nothing was charged because you needed to turn on the wall switch by the bathroom that controls the far corner lamp in order to activate the outlets behind the bed. We then called down and asked for a power strip and were given one right away. This helped a little..but for some reason we were not able to get full..normal time recharges on our devices.
Now there is one other thing to be aware of if you are going to stay at Grand Pacific Palisades.
This is a Hilton Vacation Club Resort. That being said...no one bothered up or stopped us to give us any solicitation. However, there were numerous messages left on our phone to "not forget to stop by the desk downstairs to pick up your discount packet of coupons for local attractions".
We listened to the first message..deleted it, and then just left the light on the phone blinking as more messages to pick up the wonderful discount packets were left on our phone.
Easy enough to ignore the flashing light.
If you respond or go to get the coupons, which probably aren't that great anyway, you are setting yourself up to hear a bit about the Hilton Vacation Club.
Again, I must tell you that no one bothered up or approached us the entire time we were there.
But, beware of the discount packet call. Avoid it, unless you're interested.
The resort is across the street from a large outlet mall...and also, next to the quaint downtown area of Carlsbad. We ate at a very nice Italian restaurant downtown Carlsbad called Vigilucci's. The food was wonderful. Medium to high prices depending on what you ordered. Great service. Very nice Old Italy ambiance.
Now, would we go back to the Grand Pacific Palisades?
There are some things that need to be worked on, but it's a beautiful resort in a
nice area, with beautiful views...and a great view of the Pacific. The resort sits atop of a hill so all views are great.
Of course, it is our hope that some of the things I mentioned might be attended to, which would just increase the appeal of this nice resort.
It's really a lovely resort and we hope to go back again another time.
I hope this review helps if you are planning a trip to the Carlsbad area.
We hope to attach some personal photos.
We enjoyed our room location, I am not familiar with other room locations.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.