This is definatly a family resort. I stayed for 4 nights in a 1 bedroom villa. When we first arrived, we were immediatly greeted by the front desk. I was a little upset when I found out that we wouldn't have a view of the ocean, but the gal checking me in assured my family and I that we would enjoy my time at the resort... AND WE DID. The room was so clean and well stocked that I didn't miss the ocean view at all (even though it would have been nice because it rained while we were there). There was a pathway that went arround the property where you could see the ocean and flower fields. Plus there are alot of bunnies running around. My son said it was like a disney book.
The bed was so comfortable I wanted to take it home! My son slept on the couch bed (I think it is a queen sized) and he actually found it soft and cozy. The couch is a little on the older side, but it was suprisingly clean and well maintained. I had a problem with my toaster the first morning, but they brought me a new one in less than 30 minutes! They even called to see if I needed anything else. I have never felt so welcome at a hotel before.
The Palisade is definatly for families with kids. I loved that I could just walk out my front door and within seconds I could take advantage of the family pool, which was heated! They have several activities every day, and even a room that had free ping pong and air hockey. The walk to Legoland took about 5 minutes, but there was a crosswalk that we were able to use. It started raining half way through our first day at legoland, so we were able to use the free shuttle on the way back to the resort. We used the shuttle 1 other time while we were stayng. It only runs to 7PM, but it took us anywhere within 5 miles!!! FREE! The drivers were always so nice and talkitive.
Extra features: There were 3 rooms to do laundry in, 1 of them was right next to my unit and I never even heard the machines going. My husband used the fitness center every morning. It was small and simple, but it never got too busy. They have a 17 and older pool, which we never used, but the view from it was amazing.
We will definatly be coming back!
The staff made us feel welcome, and they were eager to take care of us! I espicially want to thank Jazmin from the front desk - She was so nice and happy, and even took the time to ask my son some questions! You could tell she liked working there (which is always a good sign). I also want to mention that Kyle from the shuttly was just as friendly.
I only ran into one unfriendly person the whole time I was there, I forgot his name but he was a taller young man at the front desk with brown hair. He seemed inexperienced. We had a few questions that he answered, but he spent the whole time looking back at the other girl working. Like we were inturrupting their conversation. That was our only complaint!
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- Also Known As:
- Grand Pacific Palisades Hotel Carlsbad
- Grand Pacific Palisades Resort