I've stayed at this hotel 6 or 7 times and keep coming back with my family. We really love this hotel- the breakfast in the morning, the dinner reception at night, the kitchenette in our room, the heated pool.... And on top of that we are able to bring our family pet along on our vacation! We just got home from our most recent stay and unfortunately this stay wasn't as great as the others. When we got our keys and walked into our room there was a pepperoni on the floor. Ew? Then in our room under the bed skirt there was a candy wrapper. Not a big deal to us, we understand that those things happens sometimes. We were certainly not going to say anything about it, it's just not a huge deal to us. Next we headed to the pool (around 3:30...) and there were no towels by the pool. I went in and asked the front desk if we should use our room towels of if there were pool towels? They said they would send someone right out with some towels. At 4:30 after an hour of swimming, when we were ready to get out and get cleaned up for dinner at 5, there still had been to towels brought out. :( Then the next morning we go to breakfast around 8:30 and there's barely anyone in the breakfast area (that's why I love visiting this hotel mid-week and in the off-season- it's so quiet!). I moved a small 2 person table next to a 4 person table so that my family of 5 would be accomodated for breakfast and we had a very nice breakfast together. There's always plenty of food and a great variety. As we were getting close to finishing up I decided to start making some room at the table, before one of the kids accidentally knocked something over, so I brought a few plates to the plate bin and through some trash away etc. When I came back to the table a member of the staff was at our table moving our two tables apart. My kids, not knowing what else to do, got up and were standing around the table wondering why the tables were being taken apart.. When I went back over there the lady (she was a heavier hispanic lady) said "I need to put the tables back.". Uh.. okay?? I was so confused! There's no one here so it's not an issue of needing for tables for other people?? And there's still 30 minutes left for the complimentary breakfast?? It was so bizarre. Anyways, I've never had a bad experience at this hotel until now but I'm sure these were just isolated incidents and I hope if we return again one day it will be an experience like the great ones we've had in the past.
- Official Description (provided by the hotel):
- A new 145 all-suite extended stay Hilton hotel in Carlsbad, California where life and work are balanced with the comfort, flexibility and affordability you want. Homewood Suites Carlsbad is centrally located near the extensive Carlsbad business parks and the city's landmark attractions, including LEGOLAND, McClellan-Palomar Airport (CLD), Camp Pendleton, Carlsbad Premium Outlets, Carlsbad Flower Fields and amazing beaches. With easy access to the freeway, the Homewood Suites Carlsbad hotel is just a few miles from other famous San Diego destinations such as the Wild Animal Park, SeaWorld, Del Mar Racetrack and fabulous golf courses. The hotel is only 45 minutes from Orange County, making it an ideal home base for a Southern California vacation. ... more less
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- Also Known As:
- Homewood Suites Carlsbad Hotel Carlsbad
- Homewood Carlsbad
- Carlsbad Homewood Suites