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Homewood Suites by Hilton Carlsbad-North San Diego County
3.0 of 5 Hotel   |   2223 Palomar Airport Rd, Carlsbad, CA 92011   |  
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Special Offer
2X Points Package
Ranked #9 of 36 Hotels in Carlsbad
Certificate of Excellence 2014
Ottawa, Canada
Top Contributor
65 reviews 65 reviews
55 hotel reviews
Reviews in 51 cities Reviews in 51 cities
85 helpful votes 85 helpful votes
“Nice”
5 of 5 stars Reviewed March 15, 2013

I am writing this review half way through a 10 day stay at this hotel. We are here at the tail end of a 7 week extended holiday in California, Arizona and Nevada. We decided to stay here instead of putting in an extra 1000 miles before returning home from San Diego at the end of the month.

I would rate this hotel as overwhelmingly positive. The suite is clean, modern with a comfortable king bed, two flat screen TVs (one in the bedroom and one in the living room). A complete, modern kitchen with a well stocked cupboard, a good wi-fi connection. Breakfast is nice with a wide choice in the morning, including the usual eggs, bacon, waffles, toast, yogurt, fruit salad, etc. From Monday - Thursday, the hotel offers a complimentary dinner with wine and beer. Finally, the staff could not do more for us.

However, I want to comment on the following. We arrived during the spring school break in California and Arizona. The hotel is packed with families. At breakfast and dinner, it is nigh impossible to find a table. Breakfast is served between 7 - 9 in the morning a dinner from 5 - 7 in the evening. Because of the huge number of families with young children, the dining experience is chaotic to say the least. During the school holidays, the hotel's dining hours should be expanded to compensate for the crowd. I suggested this to management and they said their dining hours are governed by Hilton corporate policy. While I understand they must follow the company's rules, the company should understand that one size does not fit all and it should make leeway for extraordinary circumstances.

My other comment is that there is no vegetarian choice on the complimentary dinner. We are vegetarians. Staff did everything they could to accommodate our vegetarian requirements. They went out and bought food for us. But, it woud have been easier for them (and perhaps for other clients who are not as vocal as we are in insisting upon vegetarian meals) that they provide a vegetarian selection up front. We were told we were the only ones requesting a vegetarian meal. While I have no doubt this was the case and again, staff were more than accommodating, would it not be easier if they could provide an alternative selection up front?

The hotel is on a major street. That said, parking is easy and the rooms are quiet.

Room Tip: Try and get a room facing the pool.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thompson M, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, March 18, 2013
I am glad you all decided to extend your stay with us. Thank you for your feedback about the vegetarian options. We will be sure to look into that and possibly extending out the breakfast hours during busy times. We hope to see you all back soon!!!

Thompson Mosher
General Manager
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586 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 8, 2013

We stayed here over a weekend and this place can beat any 5 star hotel hands down with the kind of service they provide.I was amazed at how friendly the hotel staff is and how willingly helpful they were.The Breakfast was very good and the kids had a great time playing in the Pool.
The rooms are very clean and i would definitely recommend this place to anybody traveling to Carlsbad.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thompson M, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, March 11, 2013
We are happy that you found the Homewood Suites in Carlsbad a great place to stay for the clean rooms, great breakfast and friendly staff. We hope to see you again soon!!! Thank You for your great review.

Thompson Mosher
General Manager
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Folsom, California, United States
Top Contributor
63 reviews 63 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 8, 2013

Not sure what they are putting in the water for the employees of Homewood Suites in Carlsbad but Hilton should bottle it and have employees at all their properties drink it. Their customer service is consistently fantastic...from all employees. Friendly, results oriented and attentive. I was a bit worried about the location beside the airport but it isn't an issue at all. This is a highly recommend if you will be in the area for business or pleasure, with kids or without.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thompson M, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, March 11, 2013
Thank You for your kind review. We stride to be the best when it comes to service in the area and we glad you were able to experiance that level that we shoot for. Look forward to seeing you again in the future!!!

Thompson Mosher
General Manager
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Oxford, PA
1 review
5 of 5 stars Reviewed March 3, 2013

Really wonderful place to stay close to Pendleton and downtown San Diego. Very helpful staff, quiet and clean room! Homewood Suites is my favorite brand of hotel to use while traveling in the continental US. Very much appreciate the efficiency and effectiveness of their accomodations.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thompson M, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, March 4, 2013
Thank you for your kind words. Many of our guests are visiting Camp Pendleton, and we are glad you were one of them. We look forward to seeing you again in the future.

Thompson Mosher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brea, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed February 22, 2013

Clean, friendly staff,comfortable room. Will stay again next time that we are in the area. The only complaint is that the breakfast could be improved on. The scrambled eggs tasted as if they were out of a can and a tad dry. Otherwise no complaints. Good location across McClellan airport. Pet Friendly.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thompson M, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, March 4, 2013
Thank you for your comments. We are always looking to make your experience better. I will be sure to take a look into what we can do to enhance our breakfast experience for everyone. Again thank you for your review and we look forward to seeing you again in the future.

Thompson Mosher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
75 reviews 75 reviews
67 hotel reviews
Reviews in 37 cities Reviews in 37 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed February 20, 2013

I've already reviewed this place twice, and there isn't much more to say about it. Some of the issues we faced in my previous review didn't seem to be a problem, and while I didn't think it was fair this time to give a 4 on the scale, but 5 is too high. There was one thing that really bothered me about out stay:

Internet access: I appreciate that the internet access, both wired and wireless is free. However, at times the speed of the service was slow, or would cut out entirely for brief periods. I primarily used the wired option hooked up to my own wireless router to avoid multiple logins on multiple devices, and thought that would be a solution to weak wifi signals. I would appreciate an upgrade of the hotel's internet infrastructure, as that was an issue at our last stay, but I didn't mention it in my review.

Otherwise, the normal things were done right and well. Room was kept clean by housekeeping. Staff are friendly. Food won't win any awards, but is edible and well stocked. The wine and beer provided Monday-Thursday nights during the dinner hours were nice touches.

We will stay here again on our next SoCal adventure!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thompson M, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, February 22, 2013
We are happy to know you continue to come back to stay with us. We are always working towards providing a more enjoyable stay each time you visit. We look forward to seeing you all again in the future!!!

Thompson Mosher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
102 reviews 102 reviews
33 hotel reviews
Reviews in 50 cities Reviews in 50 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 19, 2013

Great location to go around Carlsbad / lego land / SanDiego zoo / beach...
Great room as we had a 2 rooms suite with the kids, the pool is just right for the kids.
The breakfasts and evening receptions are very convinient and good quality.
But the best was the overall team / staff all very nice and helpfull, they made our stay very enjoyable and TOM the manager was making sure all was fine.

Room Tip: There are plenty of different access doors so park next to the one that is the most convinient to yo...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thompson M, General Manager at Homewood Suites by Hilton Carlsbad-North San Diego County, responded to this review, February 20, 2013
J-P D, It was great to meet you and your family. The staff and I look forward to seeing you all again in the future!!!

Thompson Mosher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Carlsbad-North San Diego County

Address: 2223 Palomar Airport Rd, Carlsbad, CA 92011
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Carlsbad
#9 Family Hotel in Carlsbad
#10 Romantic Hotel in Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Carlsbad-North San Diego County 3*
Number of rooms: 145
Official Description (provided by the hotel):
A new 145 all-suite extended stay Hilton hotel in Carlsbad, California where life and work are balanced with the comfort, flexibility and affordability you want. Homewood Suites Carlsbad is centrally located near the extensive Carlsbad business parks and the city's landmark attractions, including LEGOLAND, McClellan-Palomar Airport (CLD), Camp Pendleton, Carlsbad Premium Outlets, Carlsbad Flower Fields and amazing beaches. With easy access to the freeway, the Homewood Suites Carlsbad hotel is just a few miles from other famous San Diego destinations such as the Wild Animal Park, SeaWorld, Del Mar Racetrack and fabulous golf courses. The hotel is only 45 minutes from Orange County, making it an ideal home base for a Southern California vacation. ... more   less 
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Also Known As:
Homewood Suites Carlsbad Hotel Carlsbad
Homewood Carlsbad
Carlsbad Homewood Suites

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