My husband and I stayed at the West Inn days before Christmas. We had an nice sleep the rooms are comfortable and so is the rest of the hotel. In the morning we went out to breakfast, I got some hot water to make hot chocolate and the water from their coffee container was SCALDING hot. the cup splashed all over my hand leaving my hand with 1st degree burns. (yes, coffee and hot water should be hot but not SCALDING). I was annoyed, and in pain but still not unhappy with our stay. When we got back to our room I took my wedding & engagement rings off and placed them on the bathroom counter to apply lotion to my burned hand, I ended up forgetting my rings when we checked out.. I called a few hours later when I noticed they were missing (I never take them off so it took me a bit of time) they claim to have looked and talked to the employees and nobody admits taking them. It is apparent that there is some member of their staff who has taken them, and they are unwilling to admit responsibility. I recommend to make sure you keep track of any personal items if you stay here, as there is no way my rings are not in the possession of a staff member.
- Official Description (provided by the hotel):
- Next to the pristine beaches of Carlsbad, minutes from attractions such as LEGOLAND, the Museum of Making Music, Lagoons and Outlet Shopping, our boutique style hotel offers 86 rooms including 36 suites. All rooms include one or two king sized beds, free wireless HSIA, 37" flatscreen tv's, refrigerator stocked with two complimentary welcome waters upon arrival, microwave, hairdryer, iron / ironing board, and complimentary full breakfast. For relaxation enjoy our water wall around a sparkling pool/whirlpool. Adults take part in our Seasonal Pour while our smaller guests enjoy cookies and milk at bedtime. Let our shuttle service (within 5 miles of the hotel)take your mind off gathering directions while our Concierge team plan your next move. The property features two dining on-site dining options Bistro West (Contemporary Farm to Table faire) and West Steak and Seafood (Fine Dining). ... more less
- Reservation Options:
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- Also Known As:
- West Inn And Suites Carlsbad
- West Inn & Suites Carlsbad Hotel Carlsbad
- West Hotel Carlsbad
- Carlsbad West Hotel