My husband and I stayed at the West Inn days before Christmas. We had an nice sleep the rooms are comfortable and so is the rest of the hotel. In the morning we went out to breakfast, I got some hot water to make hot chocolate and the water from their coffee container was SCALDING hot. the cup splashed all over my hand leaving my hand with 1st degree burns. (yes, coffee and hot water should be hot but not SCALDING). I was annoyed, and in pain but still not unhappy with our stay. When we got back to our room I took my wedding & engagement rings off and placed them on the bathroom counter to apply lotion to my burned hand, I ended up forgetting my rings when we checked out.. I called a few hours later when I noticed they were missing (I never take them off so it took me a bit of time) they claim to have looked and talked to the employees and nobody admits taking them. It is apparent that there is some member of their staff who has taken them, and they are unwilling to admit responsibility. I recommend to make sure you keep track of any personal items if you stay here, as there is no way my rings are not in the possession of a staff member.