We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
$159
Fully refundable before Thu, Mar 28
Expedia.com
$159
Fully refundable before Thu, Mar 28
Breakfast included
Get rewarded with One Key
Hotels.com
$159
Fully refundable before Thu, Mar 28
Breakfast included
Get rewarded with One Key
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,349)
Filter reviews
1,349 results
Traveler rating
1,087
186
46
17
13
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
1,087
186
46
17
13
Show reviews that mention
All reviews cookies and milk free breakfast oatmeal sitting area beach towels minute drive flower fields shuttle freeway legoland kids microwave pets diapers outlets treadmill
Selected filters
Filter
Updating list...
1,110 - 1,115 of 1,349 reviews
Reviewed April 11, 2010

I recently spent several days at West Inn and Suites in Carlsbad, CA. I have occasion to visit Carlsbad on business several times a year, and I hands down wouldn't think of staying anywhere else. It is more than just the fact that the service is excellent, the beds and bedding fantastic, and the rooms and amenities wonderful. All of that is true. I guess I would have to say that somehow the West has been able to create an ambiance and spirit that engulf you from the moment you walk in. I find that I am greeted like a welcome friend and guest in someone's home. There is a sense of true graciousness and hospitality that is hard to find. This, in my mind, has to flow from the leadership of the company. The West's vision for a gracious and superb experience has caught on at everly level.

I will be returning to Carlsbad several times this year and I have already made sure that my next trip will bring me back to my "home away from home" in Carlsbad.

Date of stay: April 2010
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cabingirl53
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 7, 2010

We’ve been visiting Carlsbad for the last 10 years and have stayed at many of the hotels in the area and I can honestly say you’ll have to look pretty hard to find a better place for the money then the West Inn! This place is awesome, very family friendly and located near the area attractions (Legoland, Flower Fields, Beach, etc.) they provide a shuttle to many of the attractions. Every morning there is a “Hot” breakfast and at night cookies and milk! The rooms are spacious and clean, the beds are very comfortable. The staff is friendly and always helpful.

Date of stay: April 2010
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank doug5702
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 6, 2010

This hotel is a very nice place to stay. We had a wonderful time. The hotel room was charged to our credit card before we even left home. The problem was that approximately 4 months later the hotel ran another 850.00 charge. When we called, they apoligized & blamed the night auditor for the mistake. Then two months later, THEY DID IT AGAIN! When I called again, it was refunded and I was offered a free night. It is a YEAR later and I still have not recieved the free night coupon as promised. The staff is just not up to par for this hotel. I would try the Hitlon in this area, as it is right on the beach.

Date of stay: August 2009
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank nanaree74
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chanel&Hunter, General Manager at West Inn & Suites Carlsbad, responded to this reviewResponded April 14, 2010

It is with our sincerest apologies that we respond to you and your family for the misposting of your credit card. As noted by the many favorable reviews we receive, we do pride ourselves in providing exceptional service and remain committed to offering you a complimentary return stay. While I take 100% responsibility for the mispostings, frequently we are not provided with complete and accurate information when third party booking engines are utilized. This may have contrbuted to the incorrect mailing of your complimentary certificate we have on file. Please accept my invitation to contact me at your earliest convenience so that we may provide you with our promise. Know that we honor your business and remain grateful for the opportunity to make this up to you- I remain at your service... Kakers@westinnandsuites or 866-431-9378
Kakers@westinnandsuites.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2010

My kids enjoyed staying in this location more than their room at Disney -- 'no exageration! My ten year old says that it ranks up there with our stays at the Marriott Marquis in Times Square. It was clean and staying there felt like we were "at home." The shuttle was so helpful in transporting my three young children and myself (on my own) to Lego Land and they were incredibly prompt in picking us up... even on the night that I misunderstood the time that shuttle closed and they were technically closed (oops). The breakfast met our needs and the milk and cookies were nice to return to at the end of the day of being tourists. I slept wonderfully -- the beds are awesome and there were no strange smells... just cleansliness. The desk staff was informative and incredible friendly with smiles at all times of day/night. I was a little apprehensive and disappointed about traveling on my own with our kids as my husband returned early due to work but this hotel made it so much more easy on me! They even had a good selection of DVD's to borrow for our room. My kids were sorry to leave it and I agreed. This hotel is a winner by far!

Date of stay: April 2010
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank EastC0aster
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 4, 2010

The double king suite we booked was awesome! More than enough space for 2 adults and our 9 year old son. Beds were very comfortable, view of the pool was great. Would have been nice to have a balcony though. Complimentary breakfasts were perfect for us with nice variety. Free internet was a nice bonus as was the washer/dryer. Front desk staff were the best. They helped us with places to eat and shop. We went to LEGOLAND which the hotel offered a shuttle to but we had rented a car. Shuttle service is wonderful as it will take you I think within 5 miles of the Hotel. It was very clean and if something was needed, staff was on it promptly. I highly recommend this hotel.

Date of stay: October 2008
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SnoopGirl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews