I have traveled the world and stayed in many different types of hotels, from economy to luxury. I always appreciate the little things and the small details. The West Inn & Suites has obviously taken a lot of thought about what to include in their establishment. Things like extra hangers, two suitcase stands, two robes, the larger sized in-room safe, soft bath towels, room to put your wash items in the shower, the shower head placed higher (for us taller folks!), a hair dryer, magnified vanity mirror, decent sized mini-fridge, an iron and board, were much appreciated. The rooms are spotless and, like other reviewers, we did not hear the train or the freeway from our third floor suite. The beds and linens are fantastic. My husband usually complains about hotel beds because they tend to be on the softer side. These beds are firm and comfortable. The pool area was clean and the magazines were a nice touch. Nice idea to have the waterfall to block any freeway noise. Strong jets in the jacuzzi, which was a really good temperature. Breakfast was good -- a decent variety although I would have liked some more fresh fruit options. We ate at the Bistro West our second night and it was very good. The only downside was the noise level in the main dining area. This is a great hotel to use as a base for seeing the sights in the Carlsbad and San Diego area. Great staff -- thank you to everyone at the front desk who were so polite and cheery. We'll be back!