We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Tip Top” 5 of 5 stars
Review of West Inn & Suites Carlsbad

Save Saved
You added West Inn & Suites Carlsbad to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 2 more sites!
West Inn & Suites Carlsbad
4970 Avenida Encinas, Carlsbad, CA 92008   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
Endless Summer
Ranked #2 of 34 hotels in Carlsbad
Dublin, Ireland
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Tip Top”
5 of 5 stars Reviewed August 8, 2009

Great hotel!! Location is perfect, close to Legoland, Carlsbad Premium Outlets, Carlsbad Village and Beach etc., and a short drive from Seaworld, La Jolla, San Diego and Tijuana. Occasionally hear a train, but I5 is inaudible except in swimming pool area. Lots of nice touches - the milk and cookies at night were a great hit with my wife and son, good coffee in room, Aveda products. Loads of free parking, gas station and small shop right next door. However, the West Bistro was the crowning touch - you can either eatin the bar or take a table in the restaurant or, as we did, have a cocktail in the bar, run over to the hotel for a shower, and bach to the Bistro for Dinner. Best Burgers Ever!!!

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

742 people have reviewed this hotel

Traveler rating
    606
    100
    24
    10
    2
See reviews for
504
86
17
61
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 6, 2009

My husband and I stayed at West Inn while taking our 6 year old to Legoland. I booked the hotel based on the recommendations here, and can only echo all the "wows" from other travelers. Our King Suite was spacious, lovely, and clean. Be aware, though, that the "separate family room" does not close off from the adult's sleeping area. The breakfast offered lots of choices - even in seating: at small tables, large picnic tables, or outside on the patio. What impressed me most about the hotel were the little touches I haven't seen anywhere else, like a basket of magazines at the pool, or another one with swim diapers. We had dinner at the Bistro our first night, a lovely restaurant and very good food. We didn't try the steak house, as it was a bit pricey with a young child. The location next to the freeway didn't bother us in the room, but does make the pool area noisy. But that's a minor point, given all the positives. The staff told me that the Wests would like to build more hotels, and I look forward to staying in all of them!

  • Stayed June 2009, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
las vegas
1 review
5 of 5 stars Reviewed August 6, 2009

What a wonderful hotel! Great location close to the beach, very friendly staff and a very decent complimentary breakfast + free internet and parking. Will stay here again for sure! Some people critisized that I-5 runs next to the otel, but the double windows prevent the noise from disturbing your rest.

  • Stayed August 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, NV
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 4, 2009

On July 26th and 27th, we stayed at this hotel. We did a short stay to take our kids (age 7, 5) to the beach and Seaworld. The location is very good. It is a few blocks from the ocean, but about a 1-2 miles to the beaches. It was a 30 minute drive to Seaworld and 1-2 miles from Legoland (we did not go to Legoland, but would be great location for Legoland). The hotel is located near the freeway and some train tracks, but do not let either stop you from going to this hotel. We did not find either to be a problem.

The room we stayed in was a king suite which was very spacious. Two tv's and two dvd players which was great. One for the adults and one for the kids. The room was very clean and well maintained. The staff was very helpful with anything that we needed. Questions answered, offered beach towels, provided free dvd's for checkout, Free parking, Free Breakfast, pool, spa, etc. They do offer two restaurants on the grounds. We ate at the Bistro and the food and service there was outstanding as well. Also, Great kids menu.
This hotel is outstanding and we will return to this hotel when visiting the San Diego area.

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
irisrose
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 27, 2009

We stayed 4 nights at the West Inn and Suites and I cannot have been happier with the place! We had double king suite and had plenty of room for the 5 of us. Which was great since we were going to be there for several days. The rooms are contemporary, attractive and clean. The little kitchenette area was fantastic to have since we were staying for several days. There was a microwave, refrigerator, coffee maker and a sink all in a little alcove in the living room area. It was nice to pop popcorn or make mac & cheese for the kids instead of running out for food all of the time. We did order a pizza from the bistro right next door and it was very, very good! And not horribly expensive either. I do believe there is a small food mart next to the gas station on the site but we didn't go there.

The beds were very comfortable! Comfy down comforters and lots of pillows to choose from. The bathroom is lovely with nice, thick towels and Aveda soaps and shampoos. The bathroom isn't huge like in most hotels, but this one was larger than some and I could get all 3 of the boys in and out of the shower without bumping into walls or tripping on the toilet.

The breakfast is very good for families. Choices were bacon, eggs, sausage, french toast/waffles. Then the standard fare of cereals, yogurt, bagels, muffins etc. There was also this endless bowl of local strawberries which were delicious and my boys looked forward to them each day. You can eat in the spacious dining area or go outside by the pool. It got a little crazy in there as the morning wore on. But no terribly long waits for anything.

The pool is fantastic! My boys loved it and begged to go back to the hotel just to swim. It was heated and was very comfortable to swim in for a long time, even if the outdoor air temp was in the low 70s. And it seemed large enough to accommodate quite a few people. We never felt crowded in it. Also it's a short walk to the beach. I took the boys one day and it's literally 2 blocks away. And if you're visiting Lego Land, it's only a couple of miles away from the hotel.

The only negative, like one other reviewer said, is that there are no other West Inn and Suites anywhere else in the country. I would love to have this type of hotel available in other states as my first choice when traveling. Hopefully they will expand!

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorCal
1 review
5 of 5 stars Reviewed July 25, 2009

We looked at many hotels in the Carlsbad area and finally chose this one for what we perceived as a good deal (good looking hotel) for the price. We were certainly not disappointed! We booked a little late and didn't get the exact room we wanted, however, we got on a waiting list and Kristine Bane, the Asst. General Manager, followed up when a room became available and booked it for us. We stayed in a Double King Suite and I highly recommend this for families traveling with kids. We were able to relax in the main room with the 2 king beds and the kids enjoyed the waiting area, with the couch folded out into a bed. The set up was perfect and very spacious.

This hotel is right off of Cannon road, which is less than 5 minutes from Legoland - perfect for our visit! Lots of restaurants and other amenities within a 5 minute drive as well, if you need that Starbucks fix, place to eat off site or a grocery store.

Customer service is always a big deal for me and my family and this place delivered in spades!!! Each and every person we dealt with in the the hotel was super friendly and went out of their way to help. From Kristin (gen'l mgr) to Marcia and Ryan at the front desk, they were all super friendly and incredibly helpful.

The only complaint I have, if you can call it one, is the free breakfast in the mornings gets a little crowded. I guess that's to be expected when you're getting a free meal. Just make sure to avoid the 9-9:30AM breakfast rush and you should be good to go.

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clovis, CA
1 review
5 of 5 stars Reviewed July 24, 2009

My Wife and three teenagers accompanied me for two nights of Seaworld. we chose to stay here due to the reviews. The two King beds and Queen sofa bed worked great for the 5 of us. My son used the sofa, and the girls occupied one of the King beds. There was a great deal of room to move around. we didn't feel cramped at all. I called the hotel to book directly based upon their guarantee to match or beat the lowest advertised cost on the internet. They did beat it. We also had a bottle of sparkling cider awaiting our arrival. Their breakfasts were great for hotel fare. It is buffet style with scrambled eggs, bacon one day and sausage the next, likewise waffles one day and french toast the next. These items along with fresh fruit, pastries, juices, yogurts and many other items worked great for us. The pool was also a great find for the kids. It was heated nicely. The spa was great at the end of the day for me. They accommodated my wife's request for extra shampoo and conditioner quickly and gave us way more than we needed. The 25 minutes to Seaworld were fine for me as I commute 45 minutes each way to work. Its located near good restaurants and a 2 minute drive to the beach. I could have stayed a week. They offer milk and cookies in the evenings but we stayed out too late to get them. My wife and I have stayed at 4 and 5 star properties and this ranks very high with us. Not pretentious like La Costa and very family friendly. I almost forgot to say that the gym was adequately equipped for me. Treadmills, elipticals, a weight machine, flat screen tvs. Little touches like towels on the lounge chairs near the pool, lemon water in case you get thirsty made it seem upscale. A great property overall.

  • Stayed July 2009, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to West Inn & Suites Carlsbad? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about West Inn & Suites Carlsbad

Address: 4970 Avenida Encinas, Carlsbad, CA 92008
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Carlsbad
#2 On the Beach Hotel in Carlsbad
#2 Family Hotel in Carlsbad
#3 Romantic Hotel in Carlsbad
#9 Business Hotel in Carlsbad
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Next to the pristine beaches of Carlsbad, minutes from attractions such as LEGOLAND, the Museum of Making Music, Lagoons and Outlet Shopping, our boutique style hotel offers 86 rooms including 36 suites. All rooms include one or two king sized beds, free wireless HSIA, 37" flatscreen tv's, refrigerator stocked with two complimentary welcome waters upon arrival, microwave, hairdryer, iron / ironing board, and complimentary full breakfast. For relaxation enjoy our water wall around a sparkling pool/whirlpool. Adults take part in our Seasonal Pour while our smaller guests enjoy cookies and milk at bedtime. Let our shuttle service (within 5 miles of the hotel)take your mind off gathering directions while our Concierge team plan your next move. The property features two dining on-site dining options Bistro West (Contemporary Farm to Tabel faire) and West Steak and Seafood (Fine Dining). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, TravelClick, Travelocity and Otel so you can book your West Inn & Suites Carlsbad reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
West Inn And Suites Carlsbad
West Inn & Suites Carlsbad Hotel Carlsbad
West Hotel Carlsbad
Carlsbad West Hotel

Owners: What's your side of the story?

If you own or manage West Inn & Suites Carlsbad, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.