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“Outstanding Hotel!!” 5 of 5 stars
Review of West Inn & Suites Carlsbad

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West Inn & Suites Carlsbad
4970 Avenida Encinas, Carlsbad, CA 92008   |  
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Hotel amenities
Ranked #2 of 34 hotels in Carlsbad
Keller, Tx
1 review
“Outstanding Hotel!!”
5 of 5 stars Reviewed July 8, 2009

I don't travel very much and when I do it is usually at LaQuinta. My brother-in-law booked this at the last minute and made a great find. The room was great and so was the breakfast. The staff is outstanding and very helpful. It is about a block and a half from the beach. The only disappoinment is that this is the one and only West Inn and Suites.

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
Los Angeles
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 8, 2009

Our family enjoyed our stay at the West Inn & Suites Carlsbad. Our room was new and very clean. We liked the very soft towels and confortable bed. You can request to have a 2 king bedroom if you need that. The hotel provides turn-down service as well as milk and cookies in the evening. We wanted to walk to the beach, but forgot our beach chairs. What do you know, the front desk provided them for us to use (free of charge --Wow). The breakfast is complimentary and is good. We just went over the holiday weekend and it got very busy (a little hard to get the food with so many people). The staff working at the hotel were very friendly and made our stay wonderful. We also enjoyed the pool at this location. The food at thier outside restaurant was very good. If you like pizza, drive up the street to the wood stove pizza. We really enjoyed their salads and pizzas.

Stayed July 2009, traveled with family
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Los Angeles, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 4, 2009

Tonight at dinner our family asked, "so at your hotel do you have a view of the freeway or the power plant?" Despite West Inn's proximity to the freeway and the power plant, this hotel is wonderful. Our family stays at a lot of five star hotel chains (four seasons, ritz, etac.) and we have been really pleased with our stay here. The rooms are modern, clean, and new with comfortable beds and thoughtful extras like DVD players,
Aveda amentities, and an abundance of soft towels. The hotel is owned by a retired couple and the attention to detail here is apparent. Beach towels and water are provided poolside, there is 24 hour coffee and tea, a milk and cookie hour, and free breakfast. The staff has been consistently helpful and very friendly. As it turns out the location is not so bad after all, the distance to the beach is walkable (about 4 city blocks) and the walk takes you straight to the strand in Carlsbad which is a lovely walk into the village of Carlsbad (a nice mile or so walk). p.s. we went to have a glass of wine at the Bistro last night and the menu and wine by glass list was great.

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 2, 2009

When our family of five stays in a hotel, we typically have to choose between a large-suite hotel, such as Residence Inn, or book two separate standard hotel rooms in order to sleep everyone comfortably (space becomes more critical as the kids get into their teens). The double King suite at the West Inn fit our needs perfectly. The rate was much cheaper than the Residence Inn was charging, and was about the same price as would have paid for two rooms at the nearby Comfort Inn. The Double King room also has a pull out sofa bed for our 8 year old, and the extra King gives our teen and preteen just enough personal space to prevent the usual midnight fights jockying for covers and mattress real estate.

In addition, the rooms and hotel were well laid out, spacious, and very well decorated. The beds were also very comfortable with nice linens and down comforters (similar to a Westin). The room included a small kitchenette with a medium sized mini fridge, microwave, and coffeemaker that makes pretty good coffee.

Other reviews have done an excellent job of describing the hotel's other amenities so I won't repeat them all here. However, I don't agree with the reviewer that complained about the breakfast. We all thought the breakfast was fine, with many items to choose from, which included awesomely fresh strawberries. The staff was freindly, cheerful and helpful at every instance as well.

We would definitely return to this hotel

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Franklin, TN
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 19, 2009

Chose this hotel as a base for a San Diego Vacation. We loved having two King-sized beds. The staff was extremely courteous, and we were able to do Legoland, San Juan Capistrano, San Diego Wild Animal Park with minimal effort. Pool wasn't really big, but it was clean and very nice. We would stay here again, and recommend it for families without hesitation!

Stayed June 2009
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Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 14, 2009

This is a nice hotel. We stayed in a king suite. It was very nice and had two TV's and two DVD's. Wireless internet was free. The breakfast was average and could have been better. The pool is heated and the grounds are well maintained. The front desk personnel were a little standoffish and not that friendly. The housekeepers and others were fine though. There are two restaurants associated with this hotel. We ate at the Bistro twice. It was quite good and I would highly recommend it. The other restaurant is supposed to be even nicer. When I arrived, the hotel had a higher rate than my reservation. They promptly fixed it when I showed them my printout. That has never happened to me before though.

  • Stayed June 2009, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 13, 2009

Pros: Rooms are nice, windows open, everything is clean and well maintained, internet works well and is free. Breakfast is OK for a free breakfast. Staff is friendly. Parking is free, which offsets the rather high price. The bed was comfortable.

Cons: Right next to train tracks, something of an industrial setting, actually. While the breakfast is OK, the french toast was hard enough that I had to cut it with a knife. Lots of kids and teenagers, which for me is a negative, for families might be a positive.

I have stayed at other hotels in the San Diego area, and I have gotten a better value for a lower price. If I had to go to Carlsbad and this was the hotel I ended up at, I wouldn't mind, but this hotel was definitely not a "must-return" hotel.

  • Stayed June 2009, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about West Inn & Suites Carlsbad

Address: 4970 Avenida Encinas, Carlsbad, CA 92008
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Carlsbad
#2 On the Beach Hotel in Carlsbad
#2 Family Hotel in Carlsbad
#4 Romantic Hotel in Carlsbad
#9 Business Hotel in Carlsbad
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Next to the pristine beaches of Carlsbad, minutes from attractions such as LEGOLAND, the Museum of Making Music, Lagoons and Outlet Shopping, our boutique style hotel offers 86 rooms including 36 suites. All rooms include one or two king sized beds, free wireless HSIA, 37" flatscreen tv's, refrigerator stocked with two complimentary welcome waters upon arrival, microwave, hairdryer, iron / ironing board, and complimentary full breakfast. For relaxation enjoy our water wall around a sparkling pool/whirlpool. Adults take part in our Seasonal Pour while our smaller guests enjoy cookies and milk at bedtime. Let our shuttle service (within 5 miles of the hotel)take your mind off gathering directions while our Concierge team plan your next move. The property features two dining on-site dining options Bistro West (Contemporary Farm to Tabel faire) and West Steak and Seafood (Fine Dining). ... more   less 
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Also Known As:
West Inn & Suites Carlsbad Hotel Carlsbad
West Inn And Suites Carlsbad
West Hotel Carlsbad
Carlsbad West Hotel

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