We chose West Inn and Suites solely based on the reviews on Trip Advisor. We were not disappointed. Yes, it is right off the 5 Freeway, but we absolutely could not hear any traffic. After booking 2 suites, I received a call a few days later from Kristine asking if there was anything she could do for us upon our arrival. Because of my grandkids allergies, I wanted to make sure that we didn't receive a room that had been previously occupied by someone with pets. She made sure right then that we were not in one of those rooms. Check in was easy. The rooms were clean, new, and roomy! It was nice to have a small refrigerator and microwave. The beds were wonderful. We went to the Flower Fields, which everyone enjoyed. The Outlet Stores were great. Beautiful day at the beach. The housekeeping staff were friendly and helpful. Breakfast was fine. Better than continental. The kids were very happy with the cereal, fruit, french toast, and cold milk! The kids were in the pool and spa the night we arrived (until 10:00 p.m.) and the next day. And of course, the cookies and milk in the evening was an added treat. We would definitely stay here again, even if we will be going to attractions in San Diego. I recommend this hotel for anyone with little kids, teenagers, or just a couple. I filled out the survey that was left in our room. A few weeks later, I received a letter from the General Manager thanking me for taking the time to do the survey and to single out those that were so nice and helpful. It's this personal touch that makes this hotel far superior to the bigger hotels.
You have no recent hotel searches.