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“Very enjoyable...just a little too quiet.” 5 of 5 stars
Review of West Inn & Suites Carlsbad

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West Inn & Suites Carlsbad
4970 Avenida Encinas, Carlsbad, CA 92008   |  
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Ranked #2 of 34 Hotels in Carlsbad
Central coast of California
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
59 helpful votes 59 helpful votes
“Very enjoyable...just a little too quiet.”
5 of 5 stars Reviewed May 4, 2009

We recently returned from a two night stay at West Inn & Suites on our trip to Sea World following a stay in Anaheim. The hotel is spotlessly clean inside & out, as others have mentioned. Everything appears to be nearly new & extremely well maintained. The hotel is right off of the Interstate freeway & next to train tracks, but incredibly quiet inside. The free breakfast had the usual offerings and was perfectly adequate and well stocked. The rooms are of good size and the beds heavenly! My 5 & 8 year old daughters enjoyed the cookies and milk at bedtime. My husband used the fitness center one day and said it was decently equipped and clean. The pool and spa are heated to a very comfortable temperature. The free parking was a plus and plentiful. We did not partake of either of the hotel's two restaurants, but the aromas coming from the bistro smelled great. We ventured 5 minutes up the road to Claim Jumper restaurant, and there were two burger restaurants, Marie Callendar's and a pizza grill in the same area. The only thing we would have changed is of no fault of the Inn. We were given early check-in on Friday and did not see another guest until Saturday breakfast. We would have enjoyed socializing with other families at the pool or in the library game area, and my husband even commented that it seemed eerily quiet. One of the front desk staff said it had been a bit quieter than usual lately, perhaps due to the slow economy. However, this is in no way a reflection on the hotel. The staff is friendly and helpful, and other than being a bit quieter than we prefer, it was thoroughly enjoyed by our entire family. We recommend West and would return.

  • Stayed May 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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758 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Arizona
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 26, 2009

I found this hotel on this website, and even though there were a few complaints [the train, the location, etc] I decided to give it a try. I'm very picky about where I stay, and this place was absolutely wonderful. The e-mails I received from the manager were normal as usual, but any questions I had were responded from her e-mail, stating that she was definitely going to meet my needs. And she did! As far as the complaints go, I didn't need it to be beach side but it was not very far at all. You do need to drive to get there, though. The train came through at random times and it was usually very brief - it never woke me. I arrived at 1AM, driving from the phoenix area at 7PM, and the woman at the front desk was nothing but nice. The room was clean and everything the website promises. There are a couple of things I would have changed but they were very minor, such as hand soap. A little pricier than the other hotels for a room this size but they definitely take care of you - I stayed in a king suite and it was very roomy for just me and a guest that stayed with me for one night, I just hope the normal rooms aren't tiny. The free parking is also a great incentive. I will stay here again for any other trips I make out here.

  • Stayed April 2009, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Flower Mound, Texas
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 10, 2009

We stayed here based on Tridadvisor reviews and were not disappointed. The location was great for going to Legoland, a 15 minute walk to the beach, and located close enough to San Diego to enjoy other attractions. The hotel provides an excellent shuttle service to and from Legoland upon request, and the only problem we had was that the staff sold us two day tickets and didn't tell us the park was closed on Tue/Wed during our stay.

The hotel is definitely geared towards families, with a great breakfast, a library stocked with books / movies / games, and warm chocolate chip cookies with milk each night. The rooms were very clean, spacious and had everything we needed. The King suite also helped keep the kids in their own bed ;)

The West Inn Steakhouse adjacent to the hotel was fantastic; the service was great and accommodating kids was not a problem for them. I'd equate the food to a Ruth Chris type steakhouse. The other restaurant onsite was not that great and I'd recommend going out to eat as you get better or comparable food for much less.

Our family plans to return again to visit Legoland and we'll definitely stay at the West Inn.

  • Stayed March 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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SoCal
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 8, 2009

We spent a weekend night after shopping at the outlets.
This was a wedding anniversary getaway.
The location of the property only makes it convenient,since it is right at the end
of an offramp from the Hiway 5. It is not near the ocean but it is in close proxmity
to the flower fields,outlet shopping and Legoland.
It is a nice hotel and the comp breakfast offerings were more than adequate.
It's promo of being a boutique hotel doesn't quite measure up. I guess the economy
has driven their rates up but, I wouldn't stay here again for a buck and a half per night.

  • Stayed April 2009, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Raleigh, North Carolina
Top Contributor
56 reviews 56 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed April 8, 2009

I stayed in Carlsbad for the 20th Junior Carlsbad 5000. I stay in this area last year an found it very difficult to move about in the mornings of race weekend. I chose this hotel based on location and the availability of shuttle services. I can not say anything negative about the hotel and the staff. Maybe the parking can be an issue with the restaurants but even though it was packed I always found a spot. The staff was very welcoming upon arrival and continued throughout my stay. The breakfast was a great way to start our mornings. Not only could you have to every hotel continental breakfast but also you have scrambled eggs, sausage, bacon and either french toast or waffles. They have restaurants on site but I did not take the time to enjoy them. Overall it was great. The two things I an say were the towels were fabulous and flexibility and friendliness of the staff was impeccable. The staff emailed me multiple times to ensure my stay was arranged and all my need were met. Definitely would recommend and stay again.

  • Stayed April 2009, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nevada
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 6, 2009

My family and I came out to califorina from Las Vegas to go to Lego land. We knew the hotel would be nice from the reviews it recieved, but when we got there they totally exceeded our expecttions. Our room was spacious and clean comfortable and beautiful! They are literally 5 min away from lego land. The front desk staff was helpful and super friendly. The housekeeping was acomodating and did a great job. Breakfast was very good and it saves you $ and time! The pool is beautiful and is usually heated but durining our stay the heater was busted, but is wasn't unbearably cold and the hot tube worked just fine:) Cookies and milk time was a great touch! We had a wonderful stay and will definately be back ASAP!

  • Stayed April 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Diego, California
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 26, 2009

The hotel is conveniently located right off the freeway and about five minutes to Legoland. The best part of the hotel are the beds! The pillows are amazing. We had just arrived from the Embassy Suites in Anaheim and the difference in the beds is huge. We stayed in room 100 which was perfect for our family to go out into their living room area. There they have games, couches, and a tv to hang out in. There is access to coffee/tea and ice water anytime of the day. The milk and cookies in the evening were a welcome treat for our kids. Another great detail that my husband and I loved were the complimentary wine and beer in the evening. If you are traveling to Legoland you have to stay here!

  • Stayed March 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about West Inn & Suites Carlsbad

Address: 4970 Avenida Encinas, Carlsbad, CA 92008
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Carlsbad
#2 On the Beach Hotel in Carlsbad
#2 Family Hotel in Carlsbad
#2 Romantic Hotel in Carlsbad
#8 Business Hotel in Carlsbad
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Next to the pristine beaches of Carlsbad, minutes from attractions such as LEGOLAND, the Museum of Making Music, Lagoons and Outlet Shopping, our boutique style hotel offers 86 rooms including 36 suites. All rooms include one or two king sized beds, free wireless HSIA, 37" flatscreen tv's, refrigerator stocked with two complimentary welcome waters upon arrival, microwave, hairdryer, iron / ironing board, and complimentary full breakfast. For relaxation enjoy our water wall around a sparkling pool/whirlpool. Adults take part in our Seasonal Pour while our smaller guests enjoy cookies and milk at bedtime. Let our shuttle service (within 5 miles of the hotel)take your mind off gathering directions while our Concierge team plan your next move. The property features two dining on-site dining options Bistro West (Contemporary Farm to Table faire) and West Steak and Seafood (Fine Dining). ... more   less 
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Also Known As:
West Inn And Suites Carlsbad
West Inn & Suites Carlsbad Hotel Carlsbad
West Hotel Carlsbad
Carlsbad West Hotel

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