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West Inn & Suites Carlsbad: Traveler Reviews

4970 Avenida Encinas, Carlsbad, CA 92008
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West Inn & Suites Carlsbad
Ranked #1 of 32 hotels in Carlsbad
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548 reviews from our community

Traveler rating
    452
    70
    17
    8
    1
See reviews for
Families
376
 
Couples
61
 
Solo
15
 
Business
47
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Santa Barbara, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Quality in all areas keeps us coming back whenever we're in the area.”
5 of 5 stars Reviewed February 10, 2013

We love this hotel! The service is excellent-friendly and helpful staff. The rooms are beautiful. They are clean and really nicely decorated. Aveda products and great coffee maker are perks. Great towels and comfy robes for the fabulous jacuzzi and pool. They also provide guests with warm cookies and milk in the evening, and a wonderful buffet breakfast is included. They called us two days before our stay to see if there was anything they could do for us. We will always stay there and highly recommend this wonderful hotel!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Toni M about West Inn & Suites Carlsbad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California City, California
1 review
4 helpful votes 4 helpful votes
“weeked stay”
3 of 5 stars Reviewed January 28, 2013

Here are the facts!

Very clean.
Good location.
Poor to Average service. (depending on who you are)
Overpriced hotel.
poor views from room window.

Train noise sucks.

Television picture quality was poor.
Television remote was even poorer.

Would not recommend this hotel.

For the price, Could have stayed at the Hilton Grand Marbrisa resort!!!!!!

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
Ask L S about West Inn & Suites Carlsbad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cebu City, Cebu City, Philippines
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Loved this Hotel”
5 of 5 stars Reviewed January 28, 2013

The hotel is conveniently located with a service to Legoland which was a huge plus for us and our kids. The rooms are HUGE and beautifully decorated. The beds are so comfortable I had a great sleep. I would definitely recommend this hotel to my friends.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Janice G about West Inn & Suites Carlsbad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Excellent family hotel”
5 of 5 stars Reviewed January 26, 2013

Great hotel. We had 3 adults and 3 kids in a two king suite and it was clean, spacious, and comfortable. Staff was super helpful with restaurant and beach recommendations. Breakfast buffet had varied selection so we were all able to find something to make us happy. Shuttle to Legoland was efficient and easy. Great selection of free DVDs - we found one movie for the grownups and one for the kids each night. The kids liked the milk and cookies each evening. Good size, clean pool and nice hot tub. Plus a good deal with the AAA rate. We would definitely stay here again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Stacey L about West Inn & Suites Carlsbad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“What a great place”
5 of 5 stars Reviewed January 22, 2013

The location is fabulous. The staff is outstanding. Service is incredible. Friendly people. Very helpful. Great breakfast is included. This independently owned and operated Inn far exceeded my expectations. The price was very reasonable too. I would stay here every time I visit the area. It is very close to many attractions. Kid friendly without being only for kids. In a word: terrific!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask miclaine about West Inn & Suites Carlsbad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about West Inn & Suites Carlsbad

Also Known As:
West Inn & Suites Carlsbad Hotel Carlsbad
West Inn And Suites Carlsbad
West Inn & Suites Carlsbad Hotel
West Hotel Carlsbad
Carlsbad West Hotel
Address: 4970 Avenida Encinas, Carlsbad, CA 92008
Phone Number:
Region: United States > California > Carlsbad
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Carlsbad
#1 Family Hotels in Carlsbad
#2 Best Value Hotels in Carlsbad
#6 Business Hotels in Carlsbad
Price Range: $$
Official Description (provided by the hotel):
Next to the pristine beaches of Carlsbad, minutes from attractions such as LEGOLAND, the Museum of Making Music, Lagoons and Outlet Shopping, our boutique style hotel offers 86 rooms including 36 suites. All rooms include one or two king sized beds, free wireless HSIA, 37" flatscreen tv's, refrigerator stocked with two complimentary welcome waters upon arrival, microwave, hairdryer, iron / ironing board, and complimentary full breakfast. For relaxation enjoy our water wall around a sparkling pool/whirlpool. Adults take part in our Seasonal Pour while our smaller guests enjoy cookies and milk at bedtime. Let our shuttle service (within 5 miles of the hotel)take your mind off gathering directions while our Concierge team plan your next move. The property features two dining on-site dining options Bistro West (Contemporary Farm to Tabel faire) and West Steak and Seafood (Fine Dining). ... more   less 
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West Inn & Suites Carlsbad
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