Wonderful family friendly place to stay, rooms are beautiful, beds are very comfortable and maid service was excellent, enjoyed the breakfast, Plenty of variety, would stay again. Close to shopping outlets and legoland, great places to eat all very close. Highly recommended.

I was delighted that the staff at West Inn & Suites checked with us before our arrival to welcome us and meet any needs we might have. They assured us that if we were to arrive early we would be welcome. When we arrived at 2:30am check in was a breeze and we were all ( my husband, myself and our three Cavalier King Charles Spaniels) quickly asleep in our TWO king size beds. The room was very clean and the beds so very comfortable. Plenty of pillows and the bed made so that you could have covers to meet your particular comfort level.
Since we came to spend time on the beach with three dogs sand became an issue. Housekeeping cheerfully accommodated our needs and worked around our schedule . Their cheerful and willing attitude was indeed delightful.
Information was provided in our room about special care for our pets.
Breakfast was hot and good every morning. On Christmas day a special list of restaurants that were open in the area was provided.
The hotel and grounds were well maintained and our comfort and relaxation was well thought out. I truly felt removed from my very busy life.
The only thing I felt wanting was the television system. I had never experienced LodgeNet and found it frustrating with few choices. I prefer the new Dre by DirecTv.

I will most assuredly stay at West Inn & Suites whenever I can in the future.

We stayed at West Inn for a brief trip to Legoland. The rooms were clean and up-to-date, the hotel was well-maintained, and I found the place to be quiet (we were on the side away from the freeway).

But what really stood out was the service. We had to change plans suddenly and leave a few days early, which meant asking the staff to hold our bags and provide shuttle service even after we had checked out. No problem, they said -- no quibbling about whether we qualified for amenities or not. When our Legoland trip went longer than expected, they sent a shuttle out anyway just to get us (again, after we had already checked out).

My compliments to Corey in particular for excellent service at the front desk.

Breakfast was good, as was the business center for printing out boarding passes and so on. There were many other amenities we had planned on checking out but were unable to because of our change in plans. Next time!

If we ever need to stay in a hotel in San Diego, we will almost certainly come up north and stay here instead. It's that much better than everywhere else in the area.

Our family of 6 recently stayed for 3 nights for a trip to Legoland. Originally I had planned to stay at La Costa in a 2-bedroom suite, but when I looked on Trip Advisor and saw the amazing reviews, we decided to get two adjoining rooms at West Inn. It is the perfect hotel for a family like ours. The breakfast buffet was a great start to the day. It made it very convenient to be able to take the kids down in their PJs to eat when they woke up. There was a great selection of foods for them. The kids loved being able to rent DVDs from the front desk. The lobby pantry was stocked with all of the basic items you might need and even ice cream for a treat. I packed bathing suits based on the reviews and I was shocked to find that even in December the pool was warm enough for us to get in! The kids were so exhausted from the days at Legoland, we ordered room service from Bistro West and the food was really good. We really appreciated being able to use the shuttle service to Legoland. There were even two car seats for our 2 year olds and two booster seats for our 4 and 6 year olds. I didn't feel that we were compromising on quality- the towels are nice and thick, furnishings and bedding are nice. We look forward to staying again!