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“My favorite place to stay!” 5 of 5 stars
Review of West Inn & Suites Carlsbad

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West Inn & Suites Carlsbad
4970 Avenida Encinas, Carlsbad, CA 92008   |  
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Ranked #2 of 35 Hotels in Carlsbad
Los Angeles, ca
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
“My favorite place to stay!”
5 of 5 stars Reviewed May 2, 2012

I travel to Carlsbad a couple of times a year. I've tried other hotels but always come back to West Inn and Suites. The beds are super comfortable, the staff is very accomodating, and the nightly milk and cookes are yummy! West Inn and Suites is my home away from home!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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784 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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English first
Dublin, CA
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 2, 2012

We recently returned from a trip to San Diego where we visited Legoland, SeaWorld, and the San Diego Zoo. I must have made 4 different hotel bookings before finally deciding to book outside of San Diego, and book at the West Inn & Suites in Carlsbad instead. What a great decision!

The West Inn & Suites is rated the #1 hotel in Carlsbad here on TripAdvisor, and luckily, TripAdvisor reviewers did not lead me astray. The hotel is located just 5 minutes from Legoland which was the 2nd most deciding factor I used when making our reservation, since Legoland was going to be our first stop.

As for the hotel, we booked a double king suite, not because we needed 2 king beds, but just to get the additional space (it is the largest room they offer). The double king suite comes with a separate living area, 2 HDTV's, 2 DVD players (one with gaming device), and a mini kitchenette, which was a requirement for us with our 2 year old who eats special food.

The hotel was very clean, the bathroom was clean, housekeeping service was PROMPT with every request I made (add'tl silverware, plates, towels, etc.) and very friendly. We utilized the free buffet breakfast every morning and the free cookies & milk at night. We did not utilize the free shuttle as we had a rental car, but it is there should you need it and offers free transportation to anywhere in Carlsbad. We also had a real crib (not a Pack N Play - hello Ritz Carlton!) for our daughter, thank goodness!

Best of all, this hotel was CHEAP, in my opinion, and cost almost half of what we were originally going to pay had we stayed directly in San Diego. They also offer a AAA discount for those of you with AAA cards!

I would not hesitate to recommend this hotel to families and wouldn't want to stay anywhere else in Carlsbad!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2012 via mobile

The West Inn will be my go to hotel any time I am in the San Diego area. It's with in walking distance to beaches and has multiple restaurants on premises. The suites are gigantic and the beds are super comfortable. There is a complimentary happy hr every week day from 5-6pm and free hot breakfast every morning. The staff is responsive 24/7. I could not ask for a better experience for such a reasonable price.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fremont,CA
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 30, 2012

We stayed here based on friends' and tripadvisor's recommendations. Excellent customer service - just fabulous (thanks, Corey and Carl and everyone else). Made staying with a very active 5-year-old a breeze. They also surprised us with birthday balloons on our son's birthday (Thanks, Corey!!)

The rooms were great - the beds were comfy, though I'm not sure if the bedding was cotton.
The Bistro West restaurant was just awesome - the best value for money for a restaurant of that caliber we've ever experienced!

1 star off because of the location - we were surprised to be sandwiched between a railway line, a busy highway, and a power plant!!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AZ
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed April 28, 2012

Honestly, this was the best hotel experience we have had as a family. Beautiful, clean resort with two restaurants, a gas station, and market. The pool was heated, and pool toys were available. The beach is nearby, and beach toys are also available at the front desk. Milk and cookies at 8pm every night was a treat! Breakfast at 6:30am was delicious! Best hotel breakfast ever! The room was large with two king-sized beds, a flat screen t.v., two armoires, a desk, side table, and bedside table. Bathroom with clean white towels plus one black towel for make-up removal. Extra towels are available at the pool.
PROS: Located right down the road from Legoland. Best hotel breakfast we've ever had.
CONS: Hard bed.

Room Tip: Check hotel's website for discounts.
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Top Contributor
63 reviews 63 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 28, 2012

Service was amazing, they absolutely have a great staff! Good size rooms, and the beds are very comfortable. We made sure to get some cookies and milk at night, just for fun!
At the reception desk there was a sign welcoming a guest dog, I loved that! Perfect for a stay if you are visiting Legoland, the Flower Fields or the outlet mall. We chose it for a good night of sleep after a party in Carlsbad, and loved it. We only wish it had an ocean view! The restaurant next door, The West, is amazing... great choice for a nice dinner, and the hotel can arrange your reservations.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elkhorn, NE
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 25, 2012

Great place, great staff, great location. Very clean and up to date, nice amenities, but still affordable!

Room Tip: King suite with kids on sofa sleeper gives you a little separation after kids are in bed.
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about West Inn & Suites Carlsbad

Address: 4970 Avenida Encinas, Carlsbad, CA 92008
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Carlsbad
#2 On the Beach Hotel in Carlsbad
#3 Best Value Hotel in Carlsbad
#5 Romantic Hotel in Carlsbad
#7 Business Hotel in Carlsbad
Price Range (Based on Average Rates): $$
Number of rooms: 86
Official Description (provided by the hotel):
Next to the pristine beaches of Carlsbad, minutes from attractions such as LEGOLAND, the Museum of Making Music, Lagoons and Outlet Shopping, our boutique style hotel offers 86 rooms including 36 suites. All rooms include one or two king sized beds, free wireless HSIA, 37" flatscreen tv's, refrigerator stocked with two complimentary welcome waters upon arrival, microwave, hairdryer, iron / ironing board, and complimentary full breakfast. For relaxation enjoy our water wall around a sparkling pool/whirlpool. Adults take part in our Seasonal Pour while our smaller guests enjoy cookies and milk at bedtime. Let our shuttle service (within 5 miles of the hotel)take your mind off gathering directions while our Concierge team plan your next move. The property features two dining on-site dining options Bistro West (Contemporary Farm to Table faire) and West Steak and Seafood (Fine Dining). ... more   less 
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Also Known As:
West Inn & Suites Carlsbad Hotel Carlsbad
West Inn And Suites Carlsbad
West Hotel Carlsbad
Carlsbad West Hotel

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