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“Awesome” 5 of 5 stars
Review of West Inn & Suites Carlsbad

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West Inn & Suites Carlsbad
4970 Avenida Encinas, Carlsbad, CA 92008   |  
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Hotel website
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Hotel amenities
Ranked #2 of 34 hotels in Carlsbad
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Awesome”
5 of 5 stars Reviewed December 9, 2011

One of the nicest family hotels we've ever stayed at. Staff was more than helpful. Breakfast was excellent and short drive to legoland. Also playground a few blocks away toward beach was great

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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705 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
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  • French first
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English first
Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 30, 2011

We were really looking forward to this hotel. It had great reviews, and the front desk staff was helpful and friendly even before check-in. Because we have 3 young children, we were specifically looking for a suite. Not an "executive suite" or a "studio suite." We were looking for two rooms. And on the website, the King Suite is described as having "Separate family room with full size sofa bed...." Well, I'm not sure what they mean by "separate", but it's not what I consider a separate room. The suites are essentially oversized hotel rooms. When my husband went back to talk to the woman at the front desk, he was told that our options were to instead pay more (almost twice as much) for two adjoining rooms or we could check-out. We had just driven through 3 hours of Thanksgiving traffic and the kids were set on going to Legoland, so we didn't check out, but we shortened our stay, after spending the first night looking for other hotels in the area that we could move to

Other than that issue (which was a big issue, imo), the staff are friendly, the rooms are clean and have nice touches like Aveda toiletries. They have toys, games, and dvd's for kids available. The pool area is nice and was heated so that we could go swimming even in November. The location is not so great. It's nice that they are close to Legoland (and the courtesy shuttle even has carseats), but it's right next to the 405, train tracks, and some kind of power plant.

  • Stayed November 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem, Oregon
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 30, 2011

We are just now leaving from a three nights stay with our dog and it was the best hotel we have ever stayed in with a pet. The rooms were huge and they totally catered to our pooch! Staff was so helpful and friendly! The front desk made us always feel welcome as did everyone else. The Bistro had great food! Breakfast was more then ample and beer and wine tasting too!! I would love to stay here again!!!!

Room Tip: 118 was quiet and close to everthing
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Carlsbad, California
Top Contributor
142 reviews 142 reviews
22 hotel reviews
Reviews in 36 cities Reviews in 36 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed November 17, 2011

Great rooms with lots of space. Amazingly clean, especially as there are many children here, due to the proximity of Legoland. Easy parking, pet friendly and two outstanding restaurants on property. In addition, the staff was truly "at your service."

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 16, 2011

The kind of hotel I always want to stay in when we travel. The rooms were quiet, hardly realized anyone else was there until we went down for (free) breakfast. Our room had two KING beds, grand there wasn't much floor space left over, but it was well worth it. The staff were helpful and friendly, everything was clean and we had all the amenities in the room that we needed (iron, dryer, fridge, safe). It is also conveniently located next to the premium outlets (about 3 minute drive) and Legoland (about 5 minute drive.)

Will stay here again.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 12, 2011

Great rooms, clean, spacious, easy to park, nice areas for dogs to go potty with poop bag stations! We had noisy people above us at 1am which was unfortunate and sadly the property is in between the train and the freeway...so unless you are used to road noise, you aren't going to sleep well. Aveda products, nice touch. Mini kitchenette was WONDERFUL. Not sure I would stay again due to noise issues, but otherwise a lovely hotel in a convenient location.

  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Newark, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2011

We so enjoyed our stay here for my grandson's 6th birthday. We had a suite on the 1st floor room 121, it met all our needs (Quite, spacious room, comfy beds, w micro, refrig etc). Wonderful and helpful staff. A special thank you to "Kristine" who made sure there were "Birthday Ballons" in our room for Emanuel! He so loved the heated pool and we the hot tub. Hot breakfast was plentyful and very good, not to mention the cookies and milk each night yum! Plenty of resturants w shopping outlet near by. Legoland also close by with a complientary shuttle to and from the hotel. We also did a day at the beach which is a five minute drive from the hotel. This by far is one of the BEST places to stay while visiting Carlsbad/Legoland...we will be back!

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about West Inn & Suites Carlsbad

Address: 4970 Avenida Encinas, Carlsbad, CA 92008
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Carlsbad
#2 Family Hotel in Carlsbad
#2 On the Beach Hotel in Carlsbad
#4 Romantic Hotel in Carlsbad
#9 Business Hotel in Carlsbad
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Next to the pristine beaches of Carlsbad, minutes from attractions such as LEGOLAND, the Museum of Making Music, Lagoons and Outlet Shopping, our boutique style hotel offers 86 rooms including 36 suites. All rooms include one or two king sized beds, free wireless HSIA, 37" flatscreen tv's, refrigerator stocked with two complimentary welcome waters upon arrival, microwave, hairdryer, iron / ironing board, and complimentary full breakfast. For relaxation enjoy our water wall around a sparkling pool/whirlpool. Adults take part in our Seasonal Pour while our smaller guests enjoy cookies and milk at bedtime. Let our shuttle service (within 5 miles of the hotel)take your mind off gathering directions while our Concierge team plan your next move. The property features two dining on-site dining options Bistro West (Contemporary Farm to Tabel faire) and West Steak and Seafood (Fine Dining). ... more   less 
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Also Known As:
West Inn & Suites Carlsbad Hotel Carlsbad
West Inn And Suites Carlsbad
West Hotel Carlsbad
Carlsbad West Hotel

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