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“Great getaway for R & R” 5 of 5 stars
Review of Holiday Inn Express Hotel and Suites Carlsbad Beach

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Holiday Inn Express Hotel and Suites Carlsbad Beach
751 Raintree Drive, Carlsbad, CA 92011   |  
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Ranked #27 of 35 Hotels in Carlsbad
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Great getaway for R & R”
5 of 5 stars Reviewed May 29, 2014

Hotel is new. Easy access to walk on the beach. Had ocean view. Front desk was honest about the view obstructed by houses but if we went back, we would get the ocean view again. Shopping just across the street - room had refrigerator and microwave and wifi. We didn't use room service and lots of restaurants were nearby. Benihanna Restaurant adjacent to hotel which we heard was excellent but didn't try it. Perfect place for r & r

Room Tip: We always prefer upper rooms.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRManager751, Guest Relations Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review, June 2, 2014
Thank you for staying at the new Holiday Inn Express & Suites Carlsbad Beach.

We are pleased that you enjoyed your stay and we hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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71 reviews from our community

Traveler rating
    31
    21
    5
    6
    8
See reviews for
36
13
3
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
Tempe, Arizona
Top Contributor
56 reviews 56 reviews
23 hotel reviews
Reviews in 36 cities Reviews in 36 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 29, 2014

This hotel is located just north of Poinsettia. Take Poinsettia Lane down to the beach! The State beach has 20 minute free parking in the camping area. Go north on Carlsbad Blvd to find the walk along the ocean. The hotelblocation is great and the staff very pleasant.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRManager751, Guest Relations Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review, June 2, 2014
Thank you for selecting the new Holiday Inn Express & Suites Carlsbad Beach during your recent time in Carlsbad.

We are pleased that you enjoyed your stay and were bale to enjoy the many local attractions near the hotel.

We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elk Grove, California
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 29, 2014

I had to work in the Carlsbad area and it was wonderful to come to the hotel after a long day and be so well taken care of. the staff was great and would go out of the way to help with any request from a nice place to eat to a quite place at the beach. the pool and spa were excellent and very well maintained. If your in this area you can't go wrong staying here. the rooms are very clean and you can melt away in the beds. I will be back soon!!

Room Tip: I loved my corner room.
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRManager751, Guest Relations Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review, June 2, 2014
Thank you for selecting our new hotel and for your feedback regarding your stay.

We are thrilled that the staff was able to give you fine dining suggestions, as well as local beach information.

We are pleased you had a comfortable night's sleep and were able to relax at the hotel pool and spa.

We look forward to seeing you again!
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Carlsbad, California
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 20, 2014

I live in Carlsbad and had to evacuate due to a fire in the area. Fortunately, although this hotel is just 4 minutes from my house, it was not in danger so it was open. I wanted to be close to my house but that eliminated many options because most hotels in the area had to evacuate as well. I decided to go with this hotel because of its proximity to the freeway since we had to go to work the next morning. I usually spend a long time reading Trip Advisor reviews before I book a hotel but I could not do that this time. I knew time was of the essence and that many people were in my situation so I reserved 2 rooms by phone. I must have gotten the last 2 rooms they had available because by the time I got to the hotel they were turning people away. Their customer service was outstanding at such a difficult time. The hotel waived their no pet policy for that night for guests displaced by the fire so I was able to bring my cat. Frankly, they could have charged me almost anything for a pet fee given that I did not have a choice. I found their $30 fee to be very reasonable. The staff called hotels in the area so that when they had to turn people away they could send them someplace that had rooms available. They were very caring during such a difficult time and I will be forever grateful. The hotel itself was great. There is a Benihana's in the same parking lot. It is near the I-5, the beach and several stores and restaurants (Ralph's, Rite Aid, Starbucks, fish place, pizza place, fast food, etc). The 2 rooms we got were very clean and had a microwave and fridge. I am very picky about cleanliness and this place was excellent. I will definitely recommend it to our visitors.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRManager751, Guest Relations Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review, May 21, 2014
Thank you for your positive feedback.

We hope that all is all right with you and your family. It was, and always will be remembered as a trying time when the City of Carlsbad really came together. If there is anything we can do for you now or in the future to assist, please let us know
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CA
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 5, 2014

Hotel is a short walk to the ocean. It's very pleasant to drive along the pacific coast highway that is within one minute of the hotel. You can drive either south to Del Mar or north to Dana Point. Hotel staff is warm and friendly and the parking lot and lobby are clean and bright. This is actually a nice area with canyon and ocean nearby. A pleasant stay!

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRManager751, Guest Relations Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review, May 6, 2014
Thank you for selecting the new Holiday Inn Express & Suites Carlsbad Beach during your recent visit to the San Diego area.

We are delighted you were able to visit so many tourist destinations by taking advantage of central location. Thank you for your feedback regarding the condition of the hotel and staff service.

We hope to see you again the next time you are in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 30, 2014

Stayed here for a work trip. From the walk up to the front, the place was better than I expected. Landscaping was nice, building was new, front desk staff were friendly. Odd elevators, they run separate of the other. The guest hallways were clean and new, and the room was clean with all the amenities you may need. Even a fridge and microwave. Had a pool, small fitness center, and computer/printer for printing documents which saw but didn't use. Will definitely go back if I have the need to stay in the area again.

Room Tip: As for a corner unit, on the third floor, as you do get some noise through the walls.
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  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRManager751, Guest Relations Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review, May 1, 2014
Thank you for selecting Carlsbad's newest hotel, the Holiday Inn Express & Suites Carlsbad Beach, during your recent visit to the area.

We are delighted that you enjoyed your stay and appreciate your feedback as we are always trying to improve our service and product.

We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Everett, Washington, United States
1 review
5 of 5 stars Reviewed April 29, 2014

Really impressed with this hotel. The staff was great and very accommodating to our family. New clean and inviting building. Walking distance to beach and shopping centers. Centrally located to disneyland and san diego. Gym laundry wifi heated pool and spa. Free breakfast and it was delicious! Staff went above and beyond very warm and hospitable and a cost efficient place for famillies adventuing on a budget. We will definitely keep this place in mind and tell our friends!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRManager751, Guest Relations Manager at Holiday Inn Express Hotel and Suites Carlsbad Beach, responded to this review, April 30, 2014
Thank you for selecting our newest Carlsbad property and for your valuable feedback.

We are pleased that you enjoyed the staff and amenities we offer, as well as taking advantage of our ideal location.

We hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel and Suites Carlsbad Beach

Address: 751 Raintree Drive, Carlsbad, CA 92011
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 35 Hotels in Carlsbad
Price Range (Based on Average Rates): $
Number of rooms: 120
Reservation Options:
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