We checked into hotel and the fun began! Party of three, 2 old grandparents & one 4 year old. He fell in love instantly. There was much to see in the lobby. Kids play castle area is very nice with plenty of seating where adults can watch kids clearly. No problems checking in, there was no wait at all. The staff was great the entire stay. I really appreciated them. Everyone we dealt with were kind and respectful & as helpful as they could be. We dropped off our bags to bell hop and went immediately to LEGOLAND park, which is about a 1 minute walk from the hotel. Check in is 4pm but we got a phone call on my cell at exactly 11:52 informing that our room was ready for us. We arrived back at the hotel around 4:30 pm where our grandson was given his treasure map to follow. There are clues / questions that give #'s as answers, put #'s together, it is the combination to a safe in your room that contains toys candy and prizes. He was thrilled! The pirate room had a small kids area with bunk beds and a trundle. There was a flat screen on wall for kids, nice touch. A bathroom separates adult area from kids area. Beds were comfortable enough, linens were clean as was the whole room. There is a fridge and upon request, a microwave. There is all the usual stuff, coffee maker, hair dryer, etc. Room was smaller then it appears on website but it did the job. The room doors are interior so has hotel feel as opposed to motel feel. There are super fun stuff such as costumed Lego characters, talking Lego sculptures everywhere in hallways and something that we dubbed "fart stations" that fart when you step on them. The elevators are playing "elevator music" until the doors close then you are suddenly in a disco. A disco ball on ceiling lights up and you find everyone dancing to hit such as YMCA or Dancing Queen, among others. Really fun. In the evening there is entertainment for the kids that lasts a long time. It is at the play castle and, while we were there, it was a pirate character who did all kinds of things. There was Lego building contest where each child was called up on stage to explain their sculpture, There was parachute play and other fun stuff. It was nice. Show started at 6 and went on until 9:30ish with several breaks for performers. We did eat all meals at the Bricks Family restaurant but that almost did not happen (hence the 4 stars and not 5) when we first arrived we were told the restaurant would not be opened!! WHAT?? REALLY?? I had called the day before our arrival to ask specifically about the restaurant and was told it would be open. The guy even went into how cool it was for kids because the kid section was low so the kids could get there food all by themselves & he told of all the kid friendly choices there was. So when I learned that there was no restaurant, I was kind of miffed. When I asked why I was told that they sometimes do that during low occupancy times. Unbelievable, I know. But what would one expect from an amusement park that is closed on Tues. and Wed !! When we got back to the hotel we were planning to go to a Claim Jumper restaurant that my husband said he had seen as we arrived but to our surprise, Bricks was going to be opened. I guess they had a reservation for a large party so they went ahead and opened. The place was PACKED, too! The next morning we even heard the staff talking about it how busy it was. The food at bricks was pretty good. Really it was what I expected from a theme park hotel. There was plenty of it and some things I really liked a lot and some things I didn't. We were not disappointed though. Some nice touches were Bath and body works shampoos, lotions, soaps & such, the public area bathrooms have low sinks for children and hand washing caused voices to tell you how nice your hands are & telling kids how long to wash for. It was very cute. There is a small fitness room and there is a pool area which we did not use, although we saw plenty of people out there. All in all we really had a great stay and would do it again as long as the kids we had with us were between 4 years and 10 years.
Pirate rooms (2nd floor) seem more colorful then others.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.