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“Everything was outstanding” 5 of 5 stars
Review of Cape Rey Carlsbad, a Hilton Resort

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Cape Rey Carlsbad, a Hilton Resort
4.0 of 5 Hotel   |   1 Ponto Road, Carlsbad, CA 92011 (Formerly Hilton Carlsbad Oceanfront Resort & Spa)   |  
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Special Offer
Easy Breezy Beach Package
Ranked #8 of 37 Hotels in Carlsbad
Certificate of Excellence
Sun Lakes, AZ
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Everything was outstanding”
5 of 5 stars Reviewed July 10, 2012

The hotel opened two weeks ago and they really had their act together. We had a beautiful oceanfront room, enjoyed the pool and hot tub. The entire staff was amazing. Ernie, in maintenance, was a wealth of information about the area, etc. What an incredible person!
Everyone smiled, was helpful and made us feel like our visit there was the most important thing in their lives. We had breakfast, lunch and dinner in Chandlers restaurant. We were never disappointed. They have a breakfast buffet, you can dine inside or out on the patio. They have a light fare pool menu as well. The beet salad was incredible.
We were visiting friends in Escondido and they thought we'd enjoy staying in Carlsbad near the ocean. We were very lucky that the Hilton opened there!!! We look forward to returning soon.

Room Tip: Since we live in AZ and there are no oceans there, it was very important for us to have an oceanfron...
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  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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722 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
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English first
san diego
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 10, 2012

We had a great two night stay at Hilton Oceanfront. I loved the walk -in pool for my 4 year old. It was perfect since she is still learning to swim. We order several items off the pool side menu and my kids loved the gourmet mac n cheese. I was hooked on the sweet potato fries with the pomagranate/ ketchup. Yummy !The staff was very accommodating and the rooms were lovely.
I wish I was by the pool right now!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Diego, California
1 review
5 of 5 stars Reviewed July 8, 2012

We had such an outstanding time during our stay this brand new hotel. The staff was friendly and catered to our every need. The pool was relaxing...with fire pits...and great food and drinks poolside. The rooms are super clean with extremely comfortable beds. Loved the restaurant "Chandlers": We will definitely be planning a return trip!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 8, 2012

this is a beautiful hotel. we would like to give the hotel staff and the customer service we received an outstanding A+. the rooms are well appointed and have all the amenities you would expect from a luxury hotel. the pool area was very modern and was very peaceful. we ordered drinks and food poolside. the food and drinks were delicious and the service was outstanding. dining at CHANDLERS is a must with it's modern california cuisine and excellent wine list , you won't be disappointed. we will be back. thank you again to all the HILTON STAFF for making our stay a memorable one.

Room Tip: ask for an upper ocean view
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
1 review
5 of 5 stars Reviewed July 8, 2012

Just got back from staying at the brand new Hilton Carlsbad Oceanfront Resort & Spa! The Resort was fantastic. We stayed in the 2 Queen Bed room, and it was very large and spacious. The 400 plus thread count sheets made you fall deeply asleep. Each room includes a Microwave as well as a Refridgerator and a laptop safe. We had an Oceanfront room which provided a small balcony and an incredible view of the Pacific Ocean. The Bathrooms were very large, with a very large walk in shower. Great lotions and soap amenities were included in the bathroom as well. Brand new state of the art Fitness Center with all of the excercise equipment that is needed. The fitness Center overlooks the Pool area. The pool is quite large and has many options for the adults with Cabenas and lounge chairs, as well as a pool for the children. At nighttime, the outside is lit up with fireplaces with lounge chairs to enjoy the evening. We ate at the indoor Restaurant Charlies, which has a great Breakfast buffet as well as many dinner options. The Hilton also has a complimentary van that can take you within a 10 mile radius. We hopped onto the van for a drop-off at one of the local beaches. The Hotel also has many great meeting rooms, that overlook the Pacific Ocean.

I would definetely consider this Hotel Resort in your itinerary to Carlsbad. You will be greatly impressed as I was, and will definetely return back!

Room Tip: Make sure to book a full ocean view room with the Balcony. It is well worth it!
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Memphis, Tennessee
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 4, 2012

My family and I stayed at the Hilton for six nights, beginning just four days after the hotel opened, and we were thrilled with our experience. The staff was relaxed, attentive, and accommodating for our entire stay. Since my husband is a Hilton Honors member, we were upgraded to an ocean-view room, and I can't say enough about the gorgeous view! The room was spacious, with a great TV, two comfy beds, and a balcony to perch on and appreciate the view. The bathroom was great, but there was no bathtub- only a shower- in our room. Parking is $12/day, or valet can be chosen for $16/day. The restaurant, Chandler's, has a beautiful breakfast buffet that runs around $25/person. The pool area is fabulous, with luxurious chairs to relax in while the kids splash in the heated pool. There is also a hot tub, and in the evening, a firepit is lit near the pool area to relax around with a cocktail and listen to the waves roll in. The hotel was still working on a few things...the interior was complete, but workers were finishing sprinkler systems, landscaping, and a crosswalk to the public beach. Beach chairs and umbrellas can be rented for $5/day from the front desk to take with you on your beach excursion. I cannot say enough about this wonderful resort! Highly recommended.

Room Tip: Ocean view rooms, with a balcony, are PRIME.
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
1 review
5 of 5 stars Reviewed July 3, 2012

I just wanted to thank the staff at the newly opened Hilton. We made a last minute decision to stay in a hotel after a long day at the Del Mar fair. We live in San Diego so packed our bags and figured it would be easy to get a reservation. It was more challenging than we thought! I heard that the new oceanfront Hilton had opened. I believe it was only the second night it was open. They were very busy and the hotel manager Bob Moore walked up to us and asked if he could help us in any way. Within 5 mins we had an oceanfront room with a balcony! We also ate at Chandlers, the food and service was outstanding! We ended up staying two nights, got to hangout poolside and had a great overall experience!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Cape Rey Carlsbad, a Hilton Resort

Address: 1 Ponto Road, Carlsbad, CA 92011 (Formerly Hilton Carlsbad Oceanfront Resort & Spa)
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 37 Hotels in Carlsbad
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Cape Rey Carlsbad, a Hilton Resort 4*
Number of rooms: 215
Official Description (provided by the hotel):
Nestled along the sunny Pacific Coast in Northern San Diego and only 150 steps to the surf, Cape Rey is the adventurous choice for the California traveler who seeks something different and unique. With spectacular views of picturesque South Carlsbad beaches, the resort sits atop the crest of a series of gently rolling berms - a crest we like to call the Cape! At the Cape you are just minutes from LEGOLAND(R)California and the historic Del Mar Race Track, or a short coastal drive to SeaWorld, the San Diego Zoo or Safari Park, famous regional wineries, and award-winning craft breweries. For the adventurous types we outfit you for local deep-sea fishing, sailboat cruises, horseback riding, paddle boarding, snorkeling, surfing lessons, and kayak explorations. Foodies enjoy dining on-property at Chandler's, where you'll find familiar favorites prepared with a twist. For connecting rejuvenation with mind, body and soul, we offer one of the top 5 Hotel Spas in the U.S. By Travel & Escape, the Ocean Crest Spa. And with an array of excursion locales and onsite amenities, there's always something to do, see or eat at the Cape. ... more   less 
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