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“Good place to stay for going to Legoland” 4 of 5 stars
Review of Extended Stay America - San Diego - Carlsbad Village by the Sea

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Extended Stay America - San Diego - Carlsbad Village by the Sea
2.5 of 5 Hotel   |   1050 Grand Avenue, Carlsbad, CA 92008   |  
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Ranked #28 of 35 Hotels in Carlsbad
Anaheim Hills, California
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
“Good place to stay for going to Legoland”
4 of 5 stars Reviewed June 28, 2014

We were there for the Memorial Day weekend to go to Legoland,

The place is decent, even though it's right next to the freeway, we didn't hear any traffic at all during the time we were there.

This is a budge hotel, so we didn't expect otherwise. The service is very minimal but again, it's a budget hotel so we didn't care too much. The price on the other hand, isn't that much of a budget hotel price, yet it could be because it's a big holiday weekend.

The room was clean yet there's the strange smell that lingered the whole time we were there. Don't know if it's something that someone is cooking or cooked there.

Overall this place is OK.

Stayed May 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
    35
    18
    12
    12
    9
See reviews for
34
6
10
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Oceanside, California
Top Contributor
62 reviews 62 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 18, 2014

My Daughter, Wife, and I stayed at the Extended Stay property in Carlsbad Ca in June 2014 based on its proximity to Legoland. The property is located a short drive from Legoland and is also close to other attractions such as the California Surf Museum, Oceanside Pier, and antique row in downtown Carlsbad. It is an attractive building and the rooms were nice with a kitchen setup and full size refrigerator. The pool area also looked nice although we did not use the pool. There is also a Denny across the parking lot and other dining opportunities within walking distance.

They also have grab and go breakfast which consists of pre-packaged muffins, cereal bars, fruit, and coffee.

Nothing fancy but certainly fine for your vacation basecamp.

Room Tip: Do not park under the trees on the backside of the property, they have little cherry like fruits tha...
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review, July 1, 2014
I want to thank you for taking the time to write a review of our hotel. I am glad that you were pleased with our location, our grab-and-go breakfast and your fully equipped kitchen. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide you with another enjoyable stay in the future.
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La Ropa
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 9, 2014

The hotel butts right up against the Interstate 5, the room was very noisy due to the freeway. The bed, for being a hotel that one would spend longer periods of time in, was not at all comfortable. When I checked in there was not one person in the lobby or at the front desk. At another time I needed to stop at the front desk and again there was no one there.

Room Tip: Demand to not be in the rooms that butt up against the freeway
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review, June 11, 2014
Thank you for your recent review of your stay. I am sorry that you were disturbed by noise from the freeway and that our staff was unavailable to attend to your needs. As this hotel's manager, I can assure you that I am addressing these issues with the entire team and will be working to ensure that we enhance our offerings as well as customer service moving forward.

Thank you again for providing us with your feedback. If you have any additional feedback, please reach out to me at clb@extendedstay.com. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
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Atlanta, Georgia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 8, 2014

We spent a week at this hotel while we were looking for a home. The staff was friendly and very accommodating. The room was fine, the bed was comfortable and the cooking amenities were ample. If we had any needs, they were quickly met by the staff. The early morning coffee and snack items were fine. The hotel is located just off Interstate 5 making it easy to get to any shopping or attractions. We received our money's worth at this hotel.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review, June 11, 2014
Thank you for your great review of our property. I am glad that you liked our grab-and-go breakfast and the service our staff provided. As well, it is great to read that our hotel's location was convenient for your needs, close to shopping and restaurants nearby.

Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
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Tempe, Arizona, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 1, 2014

Sorry, but part of the value is grab and go breakfast. If you say you're open until 9:30am, I better find everything ready to go AT 9:29, 9:27, 9:26, etc. Don't get lazy and tear down at 09:25. That's at least $10 of lost value. And this is systemic. This happened in Phoenix a few times over a 2 month stay as we moved/closed on a house, and it happened this morning at the Sorrento Mesa (San Diego County) location. This is NOT ok. You offer something, STICK TO THE SCHEDULE.

Room Tip: Get a handicap room if you can
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  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review, June 3, 2014
Michael - Thank you for taking the time to write a review of your stay. I sincerely apologize that our grab-and-go breakfast was put away early throughout your stay. In response, I will be training the staff on how to manage their morning schedule better so that this is not an issue moving forward.

We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 31, 2014 via mobile

Currently laying in bed wide awake... can never sleep in dirty hotel rooms. At first glance the room seemed nice enough... then I went into the restroom and found black hair on the counter. I got over that and put the foot towel down and found another long black hair. I was officially grossed out. Then as we went to go to bed I pulled back the sheets and found several more hairs and crumbs. Eeww! There was still a gum wrapper on the floor next to the bed and a food to go box in the fridge. May want to Re train your housekeepers. Won't stay here again.

  • Stayed May 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review, June 3, 2014
Thank you for taking the time to provide feedback about your experience. I apologize that our housekeeping services did not meet your expectations. Our goal is to ensure you are provided with a clean, comfortable room while you are our guest. Please be assured that cleanliness is of the utmost concern to us and feedback such as yours is taken very seriously. We will coach our team to provide better service and a clean room in the future.

We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. If you would like to discuss this further, please do not hesitate to contact me at clb@extendedstay.com
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MA
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 28, 2014

We stayed there for one night to visit Legoland next day. Hotel was looking like recently renovated. Very neat and clean. Location was also very wondefful, dennys was just outside the door and lot of grocery stores near by. Not too far from Legoland also. Staff was very nice, she was very helpful with any demands like extra blankets/pillows. Room was also very clean and bed was also good. Kitchen is always an advantage with family and kids.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - San Diego - Carlsbad Village by the Sea, responded to this review, May 30, 2014
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you found your suite to be clean and comfortable. As well, it is great to read that our staff provided you with such great service and that you liked our hotel's location.

Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - San Diego - Carlsbad Village by the Sea

Address: 1050 Grand Avenue, Carlsbad, CA 92008
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 35 Hotels in Carlsbad
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - San Diego - Carlsbad Village by the Sea 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Extended Stayamerica San Diego-Carlsbad Hotel Carlsbad
Extended Stay America Carlsbad
Extended Stay Carlsbad
Carlsbad Extended Stay

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