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“Great staff - great resort” 5 of 5 stars
Review of Carlsbad Seapointe Resort

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Carlsbad Seapointe Resort
3.0 of 5 Hotel   |   6400 Surfside Lane, Carlsbad, CA 92011   |  
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Ranked #6 of 37 Hotels in Carlsbad
Certificate of Excellence
GreenLeadersPlatinum level
Ossian, Indiana, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great staff - great resort”
5 of 5 stars Reviewed March 11, 2013

My husband and I so enjoyed our stay at Seapointe Resort in Carlsbad CA. It was our first visit to California and I'm hoping it won't be our last. The condo was perfect for our needs and the grounds were beautiful. The staff was ever attentive to our needs - always there to suggest a trip idea or a great place to eat (even providing maps to any suggested destination). Everyone on staff was friendly and welcomed us with a smile. Thanks for making our vacation a memorable one.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Humberstone, Manager at Carlsbad Seapointe Resort, responded to this review, March 14, 2013
mrsbigd53 - "Great staff - great resort"
My husband and I so enjoyed our stay at Seapointe Resort in Carlsbad CA. It was our first visit to California and I'm hoping it won't be our last. The condo was perfect for our needs and the grounds were beautiful. The staff was ever attentive to our needs - always there to suggest a trip idea or a great place to eat (even providing maps to any suggested destination). Everyone on staff was friendly and welcomed us with a smile. Thanks for making our vacation a memorable one.
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643 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (255)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed February 28, 2013

The Seapointe Resort at Carlsbad is a wonderful place to stay while you take in all the sights, activities, and beaches that surround this beautiful area. It is cozy , well managed, and has a staff like no other! Their attentiveness and eagerness to help in every situation adds to the charm. Hats off and our thanks to everyone on staff!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PINEAPPLE_WAY, Manager at Carlsbad Seapointe Resort, responded to this review, March 7, 2013
ArleneAmy - "Fabulous!"
The Seapointe Resort at Carlsbad is a wonderful place to stay while you take in all the sights, activities, and beaches that surround this beautiful area. It is cozy , well managed, and has a staff like no other! Their attentiveness and eagerness to help in every situation adds to the charm. Hats off and our thanks to everyone on staff!
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Las Vegas, Nevada
2 reviews
5 of 5 stars Reviewed February 26, 2013

This resort is top notch. The grounds are immaculate, rooms recently renovated, directly across from the beach, beautiful views and the staff is fantastic. The customer service is great, they are "johnny on the spot" for anything you may need. Everyone is so friendly and helpful. Great amenities; beach chairs, towels, boogie boards, wagons, activities, separate adult pool & spa; family pool and spa. Nice gas BBQs throughout the grounds. Clean workout facility with updated equipment. Wi-Fi is weak but staff advised they are in the process of upgrading. Enjoyed our stay wish is was longer.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PINEAPPLE_WAY, Manager at Carlsbad Seapointe Resort, responded to this review, March 7, 2013
Eileen956 - "Carlsbad Seapointe Beautiful Resort & Great Location, Five Star Staff"
This resort is top notch. The grounds are immaculate, rooms recently renovated, directly across from the beach, beautiful views and the staff is fantastic. The customer service is great, they are "johnny on the spot" for anything you may need. Everyone is so friendly and helpful. Great amenities; beach chairs, towels, boogie boards, wagons, activities, separate adult pool & spa; family pool and spa. Nice gas BBQs throughout the grounds. Clean workout facility with updated equipment. Wi-Fi is weak but staff advised they are in the process of upgrading. Enjoyed our stay wish is was longer.
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Victoria, Canada
1 review
4 of 5 stars Reviewed February 26, 2013

We stayed at the Carlsbad Seapointe Resort in late January. We found the decor in our ground floor, one-bedroom suite rather dated. The configuration of the suite was odd, with the door to the bedroom from the hallway opening into the bathroom opening. Minimal closet space. The bedroom itself was extremely small. The mattress was too soft - I was very glad to get out of bed in the morning.
On the plus side, the staff were extremely friendly and helpful. Really outstanding. On the first evening we were tired and didn't want a fancy restaurant, just someplace to relax. The concierge recommended a restaurant, then gave us a coupon for a free appetizer to go along with it. Very nice.
The kitchen was well equipped with everything we needed to do some simple cooking. We appreciated the gas fireplace since the weather was chilly at the beginning of the week.
The beach is just across the street from the resort and we enjoyed a beach walk each day of our stay. Unfortunately, from the ground floor rooms, there is no view. Request a second or third floor room. We also enjoyed the hot tub each evening and had it to ourselves most of the time. Everything was clean and well-maintained. I think they are working on renovating all of the suites.
The drive to San Diego took about 30 minutes and we enjoyed visiting Balboa Park, La Jolla Caves, and Old Town San Diego during our visit.

Room Tip: Choose a room on the second or third floor if you want a view.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PINEAPPLE_WAY, Manager at Carlsbad Seapointe Resort, responded to this review, February 28, 2013
Hi Lorrie O,
Thank you for reviewing Carlsbad Seapointe Resort. We appreciate your feedback and always enjoy hearing from our guests regarding their stay. We're glad you made use of the hot tub each evening and hope you had a great time visiting San Diego. We hope to welcome you back in the future!
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Lakewood, California
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 25, 2013

Recent spent a few days at the Carlsbad Seapointe Resort in Carlsbad, CA and were very happy with the staff and the great location. We discovered that Oceanside has a street fair on Thursday nights with food booths,and various other booths with stuff to buy, etc. We had a great few days for my husbands birthday and can't wait to go back in June!!

Room Tip: We usually get an ocean view room but we didn't this time but we still enjoyed out time at the r...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PINEAPPLE_WAY, Manager at Carlsbad Seapointe Resort, responded to this review, February 28, 2013
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed February 24, 2013

Overall, the resort is well maintained and attractively furnished and landscaped. Front desk staff on check in were extremely pleasant. Our biggest issue was with the poor WiFi signal. Although, we reported it and maintenance were sent to reboot the nearest signal, we continued to experience pitiful to no wifi service during our stay. The resort charges over $15.00 per day for many amenities which include parking and wifi but these 2 were the only amenities we used. So, in reality, we paid $15/day parking with no wifi. This seems to be a common trend with resorts now so I am not being over critical of this resort but do wish they would ensure that when they advertise that they have Wifi, that it is, in fact, available in all of the units.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PINEAPPLE_WAY, Manager at Carlsbad Seapointe Resort, responded to this review, February 28, 2013
Hi DaisyDora,
Thank you for reviewing Carlsbad Seapointe Resort. We hope you had a great time and are sorry to hear of the inconvenience with the Wi-Fi. We will certainly pass along this feedback to our maintenance team for check up. We hope to have you back again soon!
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Elm Grove, Wisconsin
1 review
5 of 5 stars Reviewed February 19, 2013

This oceanfront property is in a perfect location. Additionally, the staff is Wonderful. We travel
OFTEN, and have never encountered service quite like this. Staff smiled and said "hello" and
actually looked as if they were happy to be working there !
I had an activity staff director actually offer to go to local store to purchase a craft item that
I was looking for !

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PINEAPPLE_WAY, Manager at Carlsbad Seapointe Resort, responded to this review, February 28, 2013
Hi jsgilly,
Thank you for reviewing Carlsbad Seapointe Resort on TripAdvisor. We're always thrilled to hear how our staff brightens our up our guests' vacations, we're glad they made your stay! We hope to see you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Carlsbad Seapointe Resort

Address: 6400 Surfside Lane, Carlsbad, CA 92011
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Carlsbad
#4 On the Beach Hotel in Carlsbad
#5 Family Hotel in Carlsbad
#7 Romantic Hotel in Carlsbad
#17 Business Hotel in Carlsbad
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Carlsbad Seapointe Resort 3*
Number of rooms: 95
Official Description (provided by the hotel):
Carlsbad Seapointe Resort offers an unbelievable location for visitors visiting San Diego. These vacation condos sit along some of the most beautiful beaches in Southern California, and are within easy driving distance of LEGOLAND California, SeaWorld, the San Diego Zoo and the Wild Animal Park. After a day of sightseeing or enjoying the sand and surf, relax in your own one or two bedroom designer-decorated condo. With an average of 800 square feet of space, beautiful balcony views, and a romantic fireplace, you can rest and unwind while listening to the sound of the ocean nearby. Guests can enjoy on-site amenities including swimming pools, a spa, fitness room, activity center, basketball, volleyball and tennis courts. ... more   less 
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Also Known As:
Carlsbad Seapointe Hotel Carlsbad

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