We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“My three week hotel stay” 5 of 5 stars
Review of Courtyard San Diego Carlsbad

Save Saved
You added Courtyard San Diego Carlsbad to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Courtyard San Diego Carlsbad
3.0 of 5 Hotel   |   5835 Owens Avenue, Carlsbad, CA 92008   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Free Parking
Ranked #16 of 34 hotels in Carlsbad
Kansas City, Missouri
1 review
“My three week hotel stay”
5 of 5 stars Reviewed March 20, 2013

The freindly staff and customer service at the front desk, the coffee bar, maintenance, etc were excellent. I stayed for an unexpected amount of time and was surprised my the consistent friendliness. It was a welcome feeling to return every evening. The fireplace in the lobby and easy access to computers and printer was great too. I'll be back!

Room Tip: I would choose a room away from the side of the building where deliveries are made. Early morning t...
See more room tips
  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSDMarriotts, General Manager at Courtyard San Diego Carlsbad, responded to this review, March 22, 2013
Winnieowen,

Thank you for staying with us for three weeks! We appreciate that you recognized our inviting lobby, Starbucks Coffee, and great breakfast options!

Most of all, thank you for recognizing our staff and their friendliness. We can have the greatest rooms, or the greatest breakfast, but it is our staff that sets us apart from the others. Thank you for recognizing them. We cant wait to share your comments with them!

As a side note, we took your feedback and we actually changed all of our delivery times. We don't want our operations to interfere with a good night's sleep. After all, that's why we are here. Thank you for pointing this out!

We look forward to your next visit. Happy Travels!

Warmly,

Trent Selbrede
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

137 people have reviewed this hotel

Traveler rating
    57
    42
    28
    6
    4
See reviews for
48
13
9
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Pittsburg, California
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 16, 2013

I only stayed 1 night for business but it was a really nice stay. Absolutely no problems at all. Nice nights sleep, nice breakfast and excellent staff. I did not notice another hotel in the area. Usually you don't have to try to hard when you are the only hotel, but the staff here was very friendly and professional

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMSDMarriotts, General Manager at Courtyard San Diego Carlsbad, responded to this review, March 22, 2013
HoltED,

Thank you for the great review. We realize that our location may not appear optimal but being away from all of the traffic and activity also provides our guests a quiet and serene environment.

Most of all, we are pleased that you took time to recognize our staff. This means a lot from a senior reviewer with so many reviews. We have already shared your review with our staff and the recognition from our guests means so much to them. Thank you for taking the time to tell fellow travelers about our staff. They are what sets us apart from the others.

We look forward to welcoming you back soon!

Warmly,

Trent Selbrede
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
charlotte nc
Top Contributor
52 reviews 52 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 22, 2012

This courtyard is really quiet and out of the way.Its very close to palomar airport,but if your are driving you will have to look for it. The hotel staff is very professional and knowledgeable. The hotel has very comfy beds the marriott way.This hotel needs a little updating has not reached the new style of marriott rooms as of yet,but still clean and comfortable.

Room Tip: upper floors and away from steps and elevator
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange County
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 16, 2012 via mobile

We stayed overnight and instead of a continental breakfast, we were entitled to two free breakfast sandwiches at their cafe to go. We tried ordering 3 different sandwiches and they were completely out! The breakfast was a joke. Plus it took over 15 minutes of waiting to order then for the guy to try and figure out his frozen sandwich inventory. It was also overpriced and we were going to have to pay for two meals for our kids because you only get two complimentary breakfasts. I miss the continental breakfast! We ended up going to Carls Jr by the freeway instead, better value although less convenient.

The hotel overall is nice, new looking! Close to Legoland!

  • Stayed December 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
los angeles, ca
Top Contributor
56 reviews 56 reviews
33 hotel reviews
Reviews in 36 cities Reviews in 36 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 25, 2012

Stayed at this Courtyard for one night after business in San Diego. The hotel is a few miles off I-5 and in a business park area so you will need directions or a GPS to find it. Check in was quick. The lobby looks newly decorated, the rooms are fine and what I expected from previous stays at Marriott Courtyards. The made to order breakfast at the hotel was very nice and the staff attentive and wanting to please. This Courtyard feels more geared toward the business traveler, not the tourist - a good place for a one night stay.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 25, 2012

I stayed at the Marriott Courtyard for 3 days for leisure. During my stay on the first night, we found 2 empty vodka bottles and a few dead spiders. After complaining to the manager on duty, he was very apologetic and asked if I needed anything of him at the current moment besides seeing to it that my room was cleaned thoroughly; and I told him no, just as long as I did not find any more empty vodka bottles or spiders. Besides the room not being cleaned well, there were only 2 ice machines working within the whole hotel (one being on my floor…thank God). However, the beds, and pillows were nice and comfy so I did get a good night’s sleep. On the upside, the pool was open late for late swimmers to enjoy, as well as free Wi-Fi. On my last staying at the hotel, I woke up with two more spiders in the restroom…at this point not only was I disgusted but also angered at the fact I could have been sleeping with spiders. I went down and spoke to the Guest Services Manager and she too was extremely apologetic and made sure I did not leave there unhappy. After speaking to her, I left I was reassured that the room would not be occupied until it was looked at. Giving there are no more spiders in the room, I may return.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 24, 2012

Spoke to a friend who also stayed here 3 months before and he had the same problem.
Both the 1st and 2nd floor Ice Machines were not working thru the 3 days we were there.
They knew about it and didn't tell us . So after searching and wasting time we finally received ice from the nice cafe/bar area at the front of the Hotel.
Located close to LegoLand and very modern hotel , just wish they would maintain it , in a better condition.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Courtyard San Diego Carlsbad? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard San Diego Carlsbad

Also Known As:
Courtyard San Diego Carlsbad Hotel Carlsbad
Courtyard San Diego Carlsbad Hotel
Courtyard Carlsbad
Carlsbad Courtyard
Address: 5835 Owens Avenue, Carlsbad, CA 92008
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Carlsbad
#16 Family Hotel in Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard San Diego Carlsbad 3*
Official Description (provided by the hotel):
The Courtyard by Marriott Carlsbad hotel is located just 3 miles from the Pacific Ocean and Carlsbad beach, blocks from LEGOLAND® California and Carlsbad Premium Outlets, near the Carlsbad and Vista business parks 15 minutes from Camp Pendleton and close to the McClellan-Palomar Airport. When travel takes you to Carlsbad for a California hotel room, the Marriott offers all the comforts and quality you have come to expect from a Courtyard by Marriott hotel. This hotel near LEGOLAND® California offers guests easy access to the sprawling park and nearby outlet malls and more. Business travelers attending meetings and conferences in the Carlsbad area enjoy a large work desk with an ergonomic chair, high speed Internet access and relaxing atmosphere to unwind at the end of the day. Nearby area Carlsbad businesses include McClellan-Palomar Airport (CLD), United States Marine Camp Pendleton Marine Base, Cal State San Marcos, Callaway Golf, Invitrogen, Western Flight and many more Carlsbad and Vista Business Park companies. Both leisure and business travelers will appreciate the warm welcome by our friendly north San Diego hotel staff as you join us in Carlsbad, California at our Marriott hotel.Attractions Near Our Carlsbad CA Marriott hotel Include:• Carlsbad Beaches• Carlsbad Premium Outlets• Carlsbad Village• Del Mar Race Track• Del Mar Fairgrounds• Flower Fields at Carlsbad Ranch• LEGOLAND® California Theme Park• LEGOLAND® California Waterpark• Leo Carrillo Ranch Historic Park• Museum of Making Music• Safari Park Other points of interest to our north San Diego Carlsbad area hotel include all the attractions of San Diego such as Sea World California, the San Diego Zoo, Downtown San Diego, Old Town and much more. Other nearby points of interest include the Sealife Aquarium, Gemological Institute of America, San Clemente and much more. The courteous friendly staff of the Courtyard by Marriott® Carlsbad Hotel guarantees your stay with us will exceed your expectations! Amenities of the Courtyard by Marriott Carlsbad Hotel include: • Ample & Complimentary Parking• Business Center with Media Pods• New Redesigned Courtyard Lobby• GoBoard Technology Center®• Boarding Pass Station• Carlsbad Area Meeting Rooms (1,200 square feet)• High Speed Internet Access (Complimentary)• Indoor Fitness Center• Outdoor Heated Pool & Deck Area• Luxury Marriott Bedding and Pillows• The Bistro featuring Starbucks Coffee (open breakfast and dinner)• Whirlpool Suites Available• The Market 24-Hour Café ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Orbitz, Booking.com, Priceline, Tingo, Hotels.com, HotelsClick, Agoda and Venere so you can book your Courtyard San Diego Carlsbad reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Courtyard San Diego Carlsbad, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.