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“Southern California Getaway” 5 of 5 stars
Review of Park Hyatt Aviara Resort

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Park Hyatt Aviara Resort
5.0 of 5 Resort   |   7100 Aviara Resort Drive, Carlsbad, CA 92011   |  
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Pamper at the Park
Ranked #7 of 34 hotels in Carlsbad
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Southern California Getaway”
5 of 5 stars Reviewed July 4, 2013

My family and I stayed here for 10 days and used it as a base for various Southern California trips. Even though it is a luxury resort, it is a great place for families. The staff treats you very well and seem comfortable around kids and dealing with families with kids. There are two pools -- one for adults and one for families which is a very nice touch. The park suite was perfect, large, and had everything a small family could need. Love the Illy coffee maker.

The valets are professional and will help you with just about anything you need. Everyone calls you by your name. The pool staff was inconsistent at times, but generally also very accommodating. The swim-in movie night is a nice touch. Our kids loved it.

We originally had a hiccup with check-in because our room was promised but not ready. We ended up waiting in the hotel and the lobby for quite awhile. Mostly, I think this was due to poor communication by the desk clerk who was wearing a "trainee" badge. I think she made promises that were just not reasonable as to when the room would be ready. Nevertheless, once the room was ready, the manager stepped in and offered to waive our parking fee as a means of compensating us for our trouble. Very generous.

A couple of tips. Vivace (which is excellent) has a dress code and when you make reservations the concierge should tell you about that. I had to run back up to the room to put on long pants. The Beach Butler is a great benefit and covered by the resort fee. If you go to the beach or are planning on it, get on the reservation list for the Beach Butler early the spots fill up fast and there aren't that many of them. If you don't get on the Beach Butler list, the valets will still give you towels and chairs for the beach if you want to drive yourself. Take advantage of the shuttle to the tennis center. It's beautiful and for those who play tennis, Steve is a great teaching pro.

In short, I felt really lucky to have found the Park Hyatt Aviara and would recommend it to anyone staying in the San Diego area.

Room Tip: Higher floors are better I think. The lobby is on the 3rd floor.
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattAviara, Guest Experience Manager at Park Hyatt Aviara Resort, responded to this review, July 9, 2013
It is so great to hear that you enjoyed your recent stay with us over the holiday weekend. Thank you for your kind comments and feedback. We are especially happy to learn that you had wonderful experiences with so many members of our team, and that the kids had fun with the activities at the pool. The dive-in movies are certainly one of our favorite summertime experiences to share with families. If we can be of any assistance with future reservations, please do not hesitate to contact us. We are thrilled that you found us, and we would love to see you again soon!
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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San Francisco
Top Contributor
56 reviews 56 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 30, 2013 via mobile

Didn't even know it was on the Conde Nast Top 20 Resorts of S. California. Splendid! Gorgeous gardens, space, layout, ... My family walked around, totally stunned with awe for the first day. Could not believe it really was this good. Could not have been happier. Definitely worth all the high praise.

Enjoy!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattAviara, Guest Experience Manager at Park Hyatt Aviara Resort, responded to this review, July 9, 2013
Your kind comments are sincerely appreciated, and we are so happy to hear that the resort exceeded your expectations. Thank you! Please let us know if we can assist with future reservations, as it would be an absolute pleasure to welcome you back soon.
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rancho mirage
Top Contributor
52 reviews 52 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed June 29, 2013 via mobile

Every single thing about this hotel is perfect. The rooms are large and comfortable. The service is professional and friendly. The food in all dining venues is a gastronomic delight and the adult pool incredible. Do your mind and body a favor and check in immediately!!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattAviara, Guest Experience Manager at Park Hyatt Aviara Resort, responded to this review, July 2, 2013
Thank you for your glowing review. Your kind compliments regarding our rooms, service, and restaurants are much appreciated, and we are so happy to hear that the Tranquility Pool was a relaxing oasis beyond your expectations. If you are planning a return visit, please do not hesitate to contact us. It would be wonderful to welcome you back!
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Calif.
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 24, 2013

This Hyatt property is located on a hill with nice views. We did not use the spa, swimming pools, golf course or other amenities like the putting green, game room, etc. We just relaxed.
We personally do not like valet service, especially for the reason that if one forgets something and leaves it in the car one has to decide whether or not to do without it, not to mention tipping again after paying for parking. However, this service was very quick.
The food was very good and well seasoned. The property is beautiful. For those that can afford it or for a splurge, this is beautiful resort.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattAviara, Guest Experience Manager at Park Hyatt Aviara Resort, responded to this review, July 2, 2013
We are thrilled to hear that you were able to simply relax, take pleasure in the views, and enjoy your dining experiences. Your kind compliment regarding our valet service is much appreciated, and we hope to welcome you back soon!
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everywhere
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2013

My husband and I stayed here for a quick, romantic 'staycation' as we live around an hour or so away. Unfortunately on our way to the hotel, I felt myself getting sick. Upon arrival to the hotel, I was full blown sick. Not what we had in mind... that being said, the hotel was amazing! the staff, etc was just fabulous, kind gracious and accommodating. The room and bed were so comfortable, the view from the balcony was beautiful. Again, being sick was not my plan but as I told the staff, if I had to be sick, i'm actually glad it was there because soaking/recouperating in that tub alone was worth it!! and the Le Labo toilletries are out of this world. We're already planning our next 'staycation' there!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattAviara, Guest Experience Manager at Park Hyatt Aviara Resort, responded to this review, June 24, 2013
Thank you for your review. We are thrilled to hear that the staff exceeded your expectations and created a comfortable, relaxing atmosphere during your stay. Your kind comments will certainly be shared with the team. We look forward to welcoming you back soon!
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San Francisco, California
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 22, 2013

This is a lovely property. Huge location with awesome scenery. All the staff are nice and friendly. The valet guys offers us free water and is quick and efficient. I do not like the valet only ($30) and resort fee. Although the internet is pretty fast.

The reason for 3 stars is because the property is a little old. The video games in the game room is about 10 years old. The faucet in the bathroom had mineral deposits buildup. Walls are super thin and you can hear your neighbors when they are talking.

This hotel feels like a hand-me-down (former Four Seasons) and is in need of a major renovation.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattAviara, Guest Experience Manager at Park Hyatt Aviara Resort, responded to this review, June 24, 2013
We are so happy to hear that you had a wonderful experience with our staff and enjoyed the property. Thank you for your review. Your feedback regarding our game room is also greatly appreciated, and we will be sharing your comments with our team in order to improve our offerings. Please let us know if we can be of any assistance with future reservations. We would love to welcome you back soon and share the recent renovations to our guestrooms and California Bistro.
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antywet
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 20, 2013

This used to be a Four Seasons and you can feel it! Lush, beautiful scenary, gorgeous room, fabulous spa! Sign me up for another visit soon! My son and I were touring colleges and decided to treat ourselves and avoid the Hampton Inns and Travelodges! What a treat indeed! Nice pool with cabanas, gold just steps away, beautiful grounds. The beach is a short shuttle down the hill. We went at sunset one night, then had dinner in lovely nearby Encinitas. So fun! Next day, we rented paddleboards nearby and it was a blast.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattAviara, Guest Experience Manager at Park Hyatt Aviara Resort, responded to this review, June 24, 2013
Thank you for your glowing review, and congratulations to your son! Touring colleges is an exciting time for the whole family, and we are thrilled to have had the opportunity to be a part of the experience. Your kind words regarding the property, rooms, and spa are greatly appreciated. Please let us know if we can be of assistance with future reservations. It would be an absolute pleasure to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Park Hyatt Aviara Resort

Also Known As:
Park Hyatt Aviara Hotel Carlsbad
Park Hyatt Aviara Hotel
Four Seasons Hotel Carlsbad
Four Seasons Carlsbad
Aviara Resort
Carlsbad Four Seasons
Four Seasons Aviara
Address: 7100 Aviara Resort Drive, Carlsbad, CA 92011
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Carlsbad
#3 Luxury Hotel in Carlsbad
#4 Business Hotel in Carlsbad
#6 Romantic Hotel in Carlsbad
#6 Family Hotel in Carlsbad
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Aviara Resort 5*
Official Description (provided by the hotel):
On California’s sun-drenched Pacific coast, in the seaside community of Carlsbad, Park Hyatt Aviara Resort lies on the north shore of Batiquitos Lagoon – a vast protected wildlife sanctuary and an enclave of natural beauty. From atop the highest ridge, overlooking the ocean and the lagoon, the AAA Five Diamond San Diego resort provides a respite from the ordinary. Located amid 200 acres of verdant hillsides and rolling valleys, within the master-planned community of Aviara, our North San Diego luxury hotel and resort provides an appealing setting for any function. The resort’s Spanish colonial architecture welcomes with a sense of casual elegance. Each of the 329 spacious guest rooms – including 44 suites – features a private balcony or landscaped terrace offering magnificent views. Expansive facilities for meetings and special events are enhanced by complete resort amenities, from acclaimed dining to a full-service spa, swimming, tennis, a fitness center and an Arnold Palmer-designed 18-hole championship golf course. ... more   less 
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