Certainly a comfortable property, but not anywhere near as sleek and modern as the Park Hyatt's I have stayed. This was a Four Seasons just a year ago, so maybe a lot of the old lady accoutrements have not been changed out. My grandmother would have loved it.
The beds are great as always, wonderful amenities. The staff is excellent. Evening turndown included only fresh towels and water. The amenities were not replinished. In the 5 diamond properties we have stayed, if amenities are partially used, such as shower gel or shampoo, the bottle is taken away and replaced by a new one. Why? Because it distinguishes the property from run of the mill 4 diamond properties.
Here's a tip to the front desk: When a Platinum Hyatt member checks in and requests a view room a week after Labor Day during a period of very low occupancy, don't say, "Oh we've already upgraded you," and then provide a second floor room overlooking the side of the pool! Seriously, I almost called back down to ask for the manager on duty, but we had such a laugh at the absurdity of this woman's actions that we did not. We went for a run instead. We could have been given an upgrade to about any room or suite in the property and the hotel wouldn't have missed it because the place was empty.
How empty was it, well at Vivace during the prime time dining hours we counted a total of eight tables. Not exactly an overwhelming number of people in residence. Vivace has a well known chef and is in no way inexpensive. Business has been so slow, they sold 4 course dinner vouchers for 2 through Travelzoo for $89 a couple. That's an extreme bargain and a couple of the tables around us were using the set menu vouchers. The servers must be starving for tips.
The golf course was deserted. Afternoon tea, just a foursome of local ladies reliving the Four Season days, was well....just the foursome of ladies for about three hours. At least the server had one table.
There isn't anything around the resort and it's nowhere near the beach, although when it's clear you can see out towards the ocean....that is if you merit an ocean view! Maybe we should have checked in with our Titanium Card rather than our Hyatt Visa. Not that the agent would have recognized it.
My guess since this is our first time at the property is that there is heavy duty pressure on group sales to fill rooms with convention space. Otherwise, I can see no reason they would pull good occupancy except on weekends.
The gym is great, plenty of equipment and cardio. We did not use the spa but it seemed to be busy.
The lobby bar was a nice place to have a drink and they have live music on the weekends.
Parking is an absolute scam. $30. Yes, that is not a typo. It's called another way to make up for very low occupancy by nailing your clientele. Does the management care that multiple people have complained or, gasp, even written about the ridiculous $30 fee? Not in the slightest. It's about revenue.
And here's a new one that we have not experienced before; a Hyatt Time Share Sales Desk in the lobby along with cards in every room encouraging guests to enter a drawing for 1,000,000 Hyatt points. UGH. I wonder if the AAA evaluators who gave the property 5 diamonds, would love that or what.
So, while the property is ok, it's doesn't resemble any Park Hyatt we have stayed. There's not much to do in the vicinity. $30 Parking is well, a rip off and there's nothing you can do about it. Plan to spend up on food and beverage, play golf or sit and enjoy the view.....depending on which view you get!
We came, we stayed, but we won't be back. There are too many amazing properties in Dana Point or San Diego that meet our needs better. Maybe I'm still just a little tweaked at getting my 2nd floor upgrade with stunning views....of the side of the pool.
- Official Description (provided by the hotel):
- On California’s sun-drenched Pacific coast, in the seaside community of Carlsbad, Park Hyatt Aviara Resort lies on the north shore of Batiquitos Lagoon – a vast protected wildlife sanctuary and an enclave of natural beauty. From atop the highest ridge, overlooking the ocean and the lagoon, the AAA Five Diamond San Diego resort provides a respite from the ordinary. Located amid 200 acres of verdant hillsides and rolling valleys, within the master-planned community of Aviara, our North San Diego luxury hotel and resort provides an appealing setting for any function. The resort’s Spanish colonial architecture welcomes with a sense of casual elegance. Each of the 329 spacious guest rooms – including 44 suites – features a private balcony or landscaped terrace offering magnificent views. Expansive facilities for meetings and special events are enhanced by complete resort amenities, from acclaimed dining to a full-service spa, swimming, tennis, a fitness center and an Arnold Palmer-designed 18-hole championship golf course. ... more less
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- Also Known As:
- Park Hyatt Aviara Hotel Carlsbad
- Four Seasons Hotel Carlsbad
- Four Seasons Carlsbad
- Aviara Resort
- Carlsbad Four Seasons
- Four Seasons Aviara