I was very impressed with the service. The manager Jorge, is amazing!. He is low keyed but right there when you need him. For example, when we wanted to go to the beach, as the location is quite a plus, and the resort did not have any beach chairs or beach umbrellas, Jorge made sure that two chairs were purchased and delivered to us and he personally picked up an umbrella from a sister property and had it delivered to our room as well. Certainly, beyond the call of duty:) The property is also in a perfect location for families with young children as it shares a private entrance to LEGOLAND with the Sheraton located next door. The property however, does lack activities for adults, as nothing was going on while we were there. The fitness center was very nice and I even brought my own DVD player and DVD to exercise to. DVD's can be taken to one's room on a complimentary basis to view and then returned for another selection. I must mention that the beds need feathered pillows. The only pillows available at the resort are foam. We saw the plans for the continuation of construction of this resort. It will have a magnificent lobby which is now very small, two beautiful pools, a sprawling site, etc. it has the potential to be truly magnificent. If one is looking for a timeshare and has a young family, this may be a good idea. Location-beach + legoland and potential of a future beautiful resort!
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- Also Known As:
- Hilton Grand Vacations Club At Marbrisa Hotel Carlsbad