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“Legoland trip with family” 5 of 5 stars
Review of Hilton Grand Vacations Club at MarBrisa

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Hilton Grand Vacations Club at MarBrisa
5500 Grand Pacific, Carlsbad, CA 92008   |  
Hotel amenities
Ranked #25 of 35 Hotels in Carlsbad
GreenLeadersSilver level
vancouver, canada
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
42 helpful votes 42 helpful votes
“Legoland trip with family”
5 of 5 stars Reviewed January 6, 2012

We booked into this hotel for a 7 night stay in September 2011. We had a usual Hilton top notch room and the staff were very accommodating. It is literally across the street from Legoland in Carlsbad, California. There is a short walk across the street and you end up at the back end of Legoland entrance, which means not too many people waiting in lines as they use the other entrance. I highly recommend Legoland for toddlers up to teens. My children had a blast.
After checking out the pool area and the grounds of Hilton Palisades Resort I noticed that they had a timeshare presentation going on everyday. I went up to the desk and asked, yes, I know, I asked for a presentation. They scheduled hubby and I the next day and said our children could go to the kids club while were attending the presentation. So hubby reluctantly came with me and we had a lovely timeshare rep named Olivia. She was wonderful not pushy and very conversational. We toured the one bedroom and the two bedroom which had just recently been upgraded to Hilton standards. Absolutely beautiful. Hilton is in the process of building Phase two across the street closer to Legoland and it will have a spa and more pools, tennis courts etc.. After spending time and looking at the blueprints of Phase Two my hubby and I bought a week but we wanted two weeks and a two bedroom. Unfortunately they did not have two weeks in one calendar year so we booked an odd and an even year. Because of Hilton Vacation Club not having what we wanted they also gave us Bonus Points to be used at any property or RCI, Cruise, Rv whichever we chose. The people that own here are very nice and friendly. We just booked to go back to Hilton Grand Vacations Club at MarBrisa for Spring Break April 2012 and when we booked they didn't have a two bedroom available so we are staying in a 3 bedroom plus. We are so excited to be going back. You are not on the beach at this Vacation Club but the sunset views over the water sitting having a cocktail from your front porch more than makes up for that fact. We are anxiously awaiting to go to one of the firepits they have set up outside and making smores with the kids. Something we saw other families doing but we just never made it over there. The fitness centre is very clean and spacious and the adult pool is quiet and children are allowed in there but not at night as the adults like to have quiet time. The Children's pool is large and they have a spray park next to it where the kids had a blast. Legoland now has a waterpark made out of lego and our kids loved being there during the day and the pool at the resort at night. I highly recommend this Vacation Club. The restaurant on site is very good and the children loved making waffles at the buffet breakfast during the mornings. The Sheraton is next door and you can use their spa and eat over there if you wish. Why would you? Downtown Carlsbad has some amazing resaurants that cater to children. The beaches are great and the people in Carlsbad are fantastic. Costco is down the road and across the street and the premium outlets are less than 2 miles away. It will be lovely to sit on our porch and see the fantastic Carlsbad Flowers in Bloom this time we are there as we are both avid gardeners and in September they had already bloomed. I highly recommend this Hilton Vacation Club at MarBrisa.

Room Tip: There are no elevators so if you have mobility issues ask for a ground floor when you book.
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  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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474 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Keystone, Colorado
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 2, 2012

As an HGVC Owner in another location we are happy there is a property in Souther CA. There are things that are good about this hotel and things that are substandard.
First the pros: Rooms are well appointed and very clean. The staff is very attentive and when we called for things they were brought over immediately. The staff is friendly and seem to be working constantly to provide good service. The location is convenient to I5 and Legoland and the Factory Stores. The beach is an easy drive as are the beach towns up and down PCH.
Cons: There are no elevators. Unless you stay on floor two you much climb stairs. (we asked for assistance and they provided a maintenance person to help us) There are no washers and dryers on each unit, but a laundry room in each villa. They are free, but again, you much climb stairs unless you are on floor two.
Parking is not adequate if you are staying in the lower villas - we were in 51, I think. We had to park on curbs if we came in late. The rooms that are sold as ocean view do have a peek of the ocean in the distance. Unfortunately, to see that ocean view you much look over all the back lot at Legoland which means maintenance, trash bins, etc. That's not very attractive. The upper villas look out at a parking lot to golf club.
The pool area is ok, nothing special and certainly now worthy of being called a resort. Check in has limited parking the there is no real lobby area - just a condo that has been converted into a check in area.

All and all, it's an ok place to stay. I certainly would not put in on the same scale as other HGVC resorts. Don't go there expecting a beach resort, or even a resort nearly as well put together as the Grand Pacific which is a stone's thow away.

I think in time things will get better. It is my understanding that future units may have elevators and washer and dryers. I can't imagine building timeshares in the shadow of an amusement park which will obviously cater to families that is set in such an un-family friendly fashion. Other than offering a kitchen, it's not any better (and maybe worse) than staying in a full service hotel.

Room Tip: Depends on what you are looking for. Villa 51 has a peek of the ocean and Legoland, but is a long w...
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  • Stayed December 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2011 via mobile

What a great place to spend your precious time... The staff "Jorge" and the rest of the team was amazing! Anything you needed from customer service, you were accommodated immediately! Far enough away... yet close to everything. I will be back if they will have us!

The Valdez Family.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whittier, California
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 26, 2011

My husband and I stayed at the MarBrisa December 20 - 25th. The weather was fabulous, couldn't ask for anything better. When we checked in I asked for the top floor, but nothing was avaliable, so we took the 2nd floor. This was a MISTAKE. The family that was above us had children that jumped, tumbled, ran, jumped from 7 am to 10 pm. Not what i wanted to hear on a husband/wife getaway. The next day i did complain about the family upstairs and asked for a 3rd floor room, but nothing was avaliable. So for 5 days - we heard the running, jumping, tumbling.

Other than that, the resort is extremely lovely with wonderful views of the ocean. We will not be staying there again during the Winter Break, since it's so close to LegoLand - there were ALOT of young kids at the resort. I do not have young kids or grandkids, so all the noise was not my cup of tea.

We would stay there again during an off time, but not on any major holidays. The room was nice - clean - except when the last family checked out the maid service had forgotten to dust the bedroom furniture, I did not appreciate seeing dusty furniture - also the shower could have used some type of mold/mildew remover on the grout lines.

Room Tip: All the rooms are good!
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  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ukiah, California, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 23, 2011

This is a beautiful resort close to San Diego. Wonderful staff and great accommodations! Hilton has done it again. Right next to Legoland with a private entrance.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valley Forge, PA
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 5, 2011

Arrived late, but they have a great system in place for late arrival check ins. Lobby staff and concierge were friendly and very helpful.
Room was clean. Good size bathroom - no hint of mildew, and plenty of towels.
Kitchen area included all dishes, pots, etc., but no dishwasher.
Daily maid service was not provided. This didn't pose a problem for us, but families or those with kids might find this disconcerting.
The room we had (5411) didn't have a view other than the street, so if it's important to you, be sure to specify. Noise from upstairs was noticeable, but no more than to be expected. Lucky for us the people staying upstairs kept reasonable hours.
Pool was a good size, clean and inviting (too cold for us, but others did enjoy it). Nice picnic area with grills.
Private entrance to Legoland. We didn't visit the attraction, but would be a great convenience for those who plan to do so. Premium outlets are nearby as are a great selection of restaurants.
Tip for a breakfast spot (recommended by lobby staff): Tip Top Meats - German deli that serves fresh made sausage and excellent smoked ham!

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midwest
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 4, 2011

Overall decent place to stay. A short drive from the ocean, rooms are good size and well maintained. Staff is super friendly, informative and quick to help answer any questions one might have.

Room Tip: Definitely try to get Ocean View.
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  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Grand Vacations Club at MarBrisa

Address: 5500 Grand Pacific, Carlsbad, CA 92008
Location: United States > California > Carlsbad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Carlsbad
#4 Green Hotel in Carlsbad
#5 Top resorts Hotel in Carlsbad
#25 Family Hotel in Carlsbad
Price Range (Based on Average Rates): $
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Grand Vacations Club At Marbrisa Hotel Carlsbad

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