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“Very much like Hawaii.” 5 of 5 stars
Review of Ocean Palms Beach Resort

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Ocean Palms Beach Resort
2950 Ocean St, Carlsbad, CA 92008   |  
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Ranked #5 of 34 hotels in Carlsbad
Carlsbad, California
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Very much like Hawaii.”
5 of 5 stars Reviewed June 26, 2010

Have yet to stay at their super-fancy Tahitian suite, but I am a big fan of their deluxe rooms and the welcoming atmosphere.

  • Stayed June 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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481 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Eugene, Oregon
1 review
4 of 5 stars Reviewed June 14, 2010

My partner and I had to rush to Carlsbad on a family emergency from Oregon. We drove around the corner to see a lovely tropical hotel. As I walked into the lobby I was immediately greeted by Denise who did everything possible to set our hearts at ease. She talked with the owner and they were able to find us a wonderful room. Although we arrived at night we were able to take in the beauty of this little gem by the sea with the grounds alive with beautiful tiki carved palms, exotic tropical flowers, incredibly comfortable outside seating throughout the entire property, outside fireplaces/pits and the list goes on! Even though our stay was not a vacation, this hotel, it's loving and caring staff, the magical grounds, the central location to everything truly made this stay much more than we could ever have imagined. Thank You Ocean Palms and all your staff for helping us through a very difficult and stressful time. We will see you again!!
Jess and Frank

  • Stayed June 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Palmdale, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2010

Stayed at the Ocean Palms Hotel in Carlsbad ca for our Daughters Graduation for three days in May and was blow away on the great accomidations and the whole quality of the Staff, Rooms and the Hotel Grounds felt like we were in the Tropics.
Two Thumbs Up !!!

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
whittier, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 4, 2010

My boyfriend and I stayed at the Ocean Palms Beach Resort on May 21, 2010 for one night. When we checked in, the lady at the front counter said that she needed to charge $100 on my credit card to HOLD until we checked out the next day, just in case there were any unexpected charges, this is was with me. She ended up “ACCIDENTALLY” charging me $300 instead! We were later woken up around 2 am to VERY loud music, yelling, doors slamming and screaming. I called the front desk, but no one answered so I called the police. Around 3am the police came out and shut the party down. Later that morning we complained to front desk. They offered us a free stay for our troubles, but we both declined her offer and told her we would never be returning to Ocean Palms Beach Resort. After arguing with her for a while regarding a free nights stay, she offered to give us a refund which we then happily agreed to. After a week of calling they began telling me that the person who offered the refund had no authority to do so and that they were not going to honor it and there was nothing they could do. I finally received a phone call from him informing me that I was still not going to get my refund and that I have no proof that it was ever offered. I proceeded to tell him that this isn't a very good way to run a business and he then told me that "he has been running a business since before i was born," and that "everyone loves his place." I then told him I saw bad reviews online and would be reporting him to the chamber of commerce. He then proceeded to tell me, "stay away from them, don't mess with me, you'll be sorry."

This place has done nothing but cause problems and headaches for the two of us. The employees are extremely rude and sneaky. I couldn't help but feel they were giving us a hard time so we would give up the fight and walk away.

I believe this company takes people for granted and does not value their customers.

  • Stayed May 2010, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlsbad, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2010

My husband and I stayed here for our first night as a married couple. Even though the stay was short because we were heading to Cabo the next day, it was a perfect place for us go after our wedding instead of back to our house at the other end of Carlsbad Village Drive :). We definitely recommend Ocean Palms because of it's location in the village of Carlsbad (you can walk to many restaurants/shops AND your right by the ocean.) We loved the "island feeling" it gave us and the staff was very accomodating by putting our Champagne in the room before we arrived. Thanks Ocean Palms!!

  • Stayed June 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff by the Sea, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2010

You cannot ask for anymore from a resort. The staff are all very nice and friendly, and go out of their way to make your stay enjoyable. I stayed at the resort for about a month in between home moves. It was like being on vacation. The rooms are clean and very spacious. The fire pits at night, surrounded by the palm trees make you feel like you are in a exotic location. Walk across the street and you are at the beach. Walk one street up and there are numerous restaurants and unique shops. I have paid a lot more at resorts that do not even come close to he Ocean Palms Beach Resort. You cannot go wrong here.
David Fisher

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2010

We've stayed at ocean palms for over twenty years,yes its had it's good and bad but they seem to have it all together now.Not all rooms are glamerious but there clean and perfect for a family vacation.I wouldn't consider staying any where else.

  • Stayed August 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ocean Palms Beach Resort

Address: 2950 Ocean St, Carlsbad, CA 92008
Phone Number:
Location: United States > California > Carlsbad
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Carlsbad
#6 Romantic Hotel in Carlsbad
#8 Family Hotel in Carlsbad
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
For generations, families visiting San Diego's North County for fun and relaxation on America's greatest beaches have enjoyed staying at the Ocean Palms. Our casual Carlsbad resort is ideally located along the coast in Carlsbad Village, home to one of Southern California's best collections of shops and restaurants. The Ocean Palms offers a wide choice of Carlsbad accommodations. From comfortable budget rooms to luxury suites, 1, 2 and 3 Bedrooms, some with ocean views, every room offers a fully equipped kitchen. We have the unique ability to provide you with the exact sleeping arrangements you need. Whether it's adjoining rooms or a suite, we can get you the space you need at a rate you'll love. Enjoy a continental breakfast, with fresh fruit, fresh-baked cookies, Danishes, and fresh-brewed coffee. Enjoy the laid back atmosphere and the lush landscaping. We're pet friendly, there's free WiFi, a heated pool and Jacuzzi. We love families who can't get enough of the beach, so we provide free beach chairs, beach towels, boogie boards, and even free surfboards. The beach is right across the street, and the charming Village of Carlsbad is just a block away. Visiting Legoland? We're only a 10 minute drive. We're also just three blocks from the Coaster railroad station, so you can ride the train and take in all the attractions in San Diego, from a Padres Game at Petco Park to a tour of the historic aircraft carrier U.S.S. Midway. Here in North County San Diego, explore wineries and microbreweries. Welcome to your beachside home away from home. Come to the Ocean Palms, where cool Pacific breezes sweep across the enchanting Village of Carlsbad. There is no better place for families to capture the magic of Southern California. ... more   less 
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Also Known As:
Ocean Palms Beach Hotel Carlsbad
Ocean Palms Beach Carlsbad

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