My husband and I recently exchanged our Santa Fe timeshare for a week at the Carlsbad Inn & Resort. If we had payed the going nightly rate to stay at this resort, I would have been very, very upset & disappointed. It's bad enough that we exchanged a timeshare week to stay here but paying over $300/night would have made the situation unacceptable.
As others have stated, the Carlsbad Inn has several positive apsects going for it. The resort is very accessible to Rte. 5 and other major highways, so getting in and out of Carslbad is a breeze. The resort is smack dab in the center of Carlsbad, so you can easily walk to shops, stores, restaurants, coffee shops, boutiques, a 7-11, etc, etc. The staff were friendly enough but not overly so. One morning, the computers & printers were down and a staff member went above and beyond to help me...but that was about it. No one was overly happy, solicitous or friendly...just average. The resort is 1/2 block to the beach...not right on the beach...which is a bit misleading on the website. Getting to the beach involves walking down a short alley and an incline...no biggie. Each guest is given one free underground parking space, which is nice 'cause parking around the resort and in Carlsbad is difficult. The property is pretty and kept relatively clean but as others have mentioned, the major problems for my husband & I involved the horrible odor in our room and the general run down & dated nature of the resort (some areas worst than others).
Without doubt (and I have traveled quite a lot), when we entered the room, my husband and I were overwhelmed by th odor. The room smelled worst than just about any other room I have encountered in all my travels. Our room was dank, dark, smelly and musty...there is no other way to describe it. And the temps never went above 67 degrees during our entire week...cannot imagine this place in August!
Our unit had been "partially updated," which seemed peculiar to me. What is the point of painting walls & updating a kitchen when the bathroom remains damp, moldy & mildewy, the furniture is worn and stained and the entire unit has an awful odor??? My husband said, "Well, timeshares do things in stages..." However, that made no sense to me. Our kitchen was nice enough and was cleaned once during our stay (mid-week) along with the rest of the unit. Long pieces of black hair were left on our bathroom floor after the mid-week cleaning (my hair is short and reddish-brown...husband's is very short & salt/pepper). Every piece of furniture in our living room & dining room was faded, torn, worn and stained. I didn't even want to sit on the couch or side seats during our entire stay. As others have pointed out, our living room & dining room furniture was OLD, probably dating back to the 80's (husband thought it was newer but poorly maintained). Nonetheless, furniture was worn out, faded, discolored & stained...even the curtains & drapes were discolored, dirty and smelly.
Our bedroom had a bed (of course), two end tables (which looked kinda new), two closets and a small dresser. The pull-back shades & curtains in our bedroom were gross...looked like they had dried up blood or chocolate stains on them. Some of the decorative pillows (in the living room & bedroom) smelled like dirty hair. I didn't DARE take a look at the matress. The carpeting in the unit looked okay (some looked newer, some looked older), but the entire room smelled like an old person's home that's been locked up forever...or a dirty nursing home room that needs to be aired out...you know the smell I'm talking about.
I think the odors were made worse by worn carpeting and OLD UPHOLSTERED furniture...not a smart idea when a place is 1/2 block to the ocean! The elevator to the "Condo" units (timeshares) was broken a few times during our stay. We were on the third floor, so walking to and fro was difficult at times. There is only one, old elevator servicing the entire timeshare area...definitely needs replacement. My husband thought the pool was waaaaay too small given the size of the resort...and it really was. The majority of the crowd was Senior Citizens or folks with young children. So, the pool was loaded first thing in the morning with towels strewn on chairs and irritable kids & mothers with blow-up floaties. If this was a true "resort...stay by the pool...sun...relax...read type of vacation," it would have been really, really bad!
I hate to give a place a negative review but I would be misleading if I said that this place was anything beyond average. Stains, smells & mold creep me out. Truthfully, if we were not able to keep ALL THE WINDOWS AND THE PATIO DOOR OPEN at all times, along with ALL CEILING FANS & THE BATHROOM EXHAUST FAN RUNNING CONSTANTLY, 24-7...I would not have been able to stay at the resort. With the temps dropping into the low 50's at night, DH & I were uncomfortable. Closing windows & the patio door made the room smell unbearable. We left doors/windows wide open during our absence during the daytime, too. I told DH, "I don't care if someone steals everything we have...the room smell is UNBEARABLE if we button up every door & window."
I would never stay at the Carlsbad Resort & Inn again...would never think of recommending it to others. My husband and I glanced at each other and had to surpress laughter when someone pitching timeshare sales said to us, "You know...this resort is such a 5-star RCI gem, you can only trade here once in a 4 year period!" When DH & I left the front desk, we simultaneously said, "Why would anyone want to?" For us, it was that much of a disappointment...sorry to offend anyone :0(
- Official Description (provided by the hotel):
- Park your car... You won't need it! Steps to the beach, in the Village of Carlsbad with shops, restaurants, wine bistros and bars. All of life's comforts are conveniently included in each guest room with our signature Sleep Therapy beds, iHome, flat screen TV, DVD player, small refrigerator, Keurig coffee brewer, plantation shutters and luxury linens. Our resort offers heated pool, ocean view courtyard with fire pits, adult hot tub, fitness center with sauna and an activities center with beach chairs, umbrellas, boogie boards, sand toys, bikes (for guests over 16 with ID) and many other amenities to make the most of your stay. ... more less
- Reservation Options:
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- Also Known As:
- Carlsbad Inn Beach Hotel Carlsbad
- Carlsbad Hotel
- Carlsbad Bed Breakfast