The Holiday Inn Express in Cardiff by the Sea (North of San Diego) is the best choice for lodging in Southern California. We are repeat customers because the greatest asset at this hotel is the staff which excels in every facet of customer service. The rooms are comfortable, clean and spacious. The breakfast are good. The location of the hotel is ideal being situated mid way between attractions as Sea World and Legoland. But the main reason to stay here is the hotel staff.
My wife and I had booked a two night stay to celebrate our grandson’s 12th birthday. However, due to my wife having a skateboard accident on day two of our trip, it became a two week stay with my wife spending a week in the hospital while I stayed at the hotel.
Prior to the accident upon initial registration, we were greeted with a great smile by Edilie, the Front Desk associate. She excelled in her amicable attitude which made us “feel at home.” This feeling was prevalent with all the front desk personnel: Holly, Jason and Marlon who always asked my wife’s condition when I returned to the hotel from the hospital.
The hotel General Manager, Andrew Nintzel, is an outstanding manager and individual. He inquired about my needs while my wife was in the hospital and daily followed up on her condition. Upon her discharge, Andrew moved us to a handicap room and furnished it to our needs. My wife convalesced for a week at the hotel before we were able to return to our home in Tucson.
If you want to find great customer service which is genuine, Holiday Inn Cardiff by the Sea, should be your hotel of choice while in the San Diego area.
- Official Description (provided by the hotel):
- If you are looking for hotels near San Diego, make sure you check out our property located right off I-5 at exit 40. We are located less than a half-mile from the beach, and we provide our guests with the best in quality amenities, making us the smart choice. ... more less
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- Also Known As:
- Holiday Inn Express Encinitas - Cardiff Beach Area Hotel Cardiff By The Sea