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“very nice stay!!!” 5 of 5 stars
Review of Holiday Inn Express Encinitas - Cardiff Beach Area

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Holiday Inn Express Encinitas - Cardiff Beach Area
2.5 of 5 Hotel   |   1661 Villa Cardiff Drive, Cardiff-by-the-Sea, Encinitas, CA 92007   |  
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Rancho Cordova, California
Top Contributor
121 reviews 121 reviews
75 hotel reviews
Reviews in 67 cities Reviews in 67 cities
92 helpful votes 92 helpful votes
“very nice stay!!!”
5 of 5 stars Reviewed April 18, 2013

not that far of a drive from the san diego airport and such a nice hotel. We checked in and the front desk staff was very nice. The room was nice, not extra big but nice. the bed was very nice and we got a wonderful night sleep. We had a late check out, and housekeeping did not bound on the door to see if we had left. very nice.
will stay again

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew N, General Manager at Holiday Inn Express Encinitas - Cardiff Beach Area, responded to this review, April 19, 2013
We are very pleased you enjoyed your stay this April. It is always our goal to accommodate your needs, and I am pleased the late check-out made things easier for you. Getting a good night's sleep is also important, and we are pleased you enjoyed the bed. We look forward to seeing you again on your next trip to San Diego. Sincerely, Andrew Nintzel, GM
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160 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Any
English first
Naperville
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 of 5 stars Reviewed April 3, 2013

In today's information age, there is no reason for this hotel's management to have chosen to take the low road to customer service. They have apparently chosen the cheapest of cable TV and internet providers. Travelers shouldn't have to wait 3 1/2 minutes to download 2.6 megabytes of information, and getting to a website should not take forever to connect. What is forever? How about 1/2 minute to one minute on a good day. The speed of this service is atrocious! And the quality of the TV picture is less than travelers deserve, Apparently the management doesn't believe that its customers deserve quality services .... unlike most other HI Expresses that this Priority Club member has stayed with.

It is also exasperating to try to find out what is on television at any time. I asked the front desk who the provider was, since I often check the provider's programing schedule when I'm in a particular city. The folks at the front desk had no idea who the cable provider is. (The TVs are flat screen, but the programming is standard definition. Again, travelers deserve best for upwards of $110 per night.

All other services seem to be average in this motel. The free breakfast menu is at least adequate, and the breakfast room personnel are personable and attentive. The establishment is also fairly close to the beaches and some decent restaurants. Although the bathrooms are pretty small, the rooms are clean, so all is not lost if you happen to stay here. The pool is an outdoor pool and it is heated.

Room Tip: Ask for a room with some sunlight. Some rooms in the rear of the hotel are a little dark from what I...
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  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew N, General Manager at Holiday Inn Express Encinitas - Cardiff Beach Area, responded to this review, April 6, 2013
Dear HarlanD505,

We are very sorry you experienced issues during your stay with us this April. We are in the process of having the both the internet and the television service upgraded, and we apologize you were not able to properly use the internet during your stay. We hope to have these upgrades complete very soon, and we hope that you will return in the future. If there is anything I can do further, please do not hesitate to contact me at (760) 944-0427.

Sincerely, Andrew Nintzel, GM
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California
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 28, 2013

While traveling we hit a wall of driver's fatigue. We looked on Trip Advisor for a place to stay. We were looking for economy (we were just going to sleep and get back on our way) but were pleasantly surprised. This hotel exceeded our expectations. The staff were friendly and efficient. The price was very reasonable. The rooms and grounds were clean and well kept. Bedding felt luxurious. The breakfast was a nice added bonus. Being right near the highway (although we did not hear highway noises) was very convenient. Glad to recommend.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2013

We stayed at the Holiday Inn Express for 7 days during our family trip to San Diego. The staff were very friendly and helpful and the room was kept very clean through our stay. We would definitely stay here again!

Stayed March 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danville, California, United States
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 25, 2013

The HI Express in Cardiff-by-the-Sea offers tremendous value, and is a nicely run hotel. It's close to the 5 (I-5), making it a conventient place to stay for the Encinitas, Solana Beach, and Delmar areas. The included hot breakfast adds value. The room was nice (we had a king with sofa arrangement, that had decent room in it), and the bathroom and furnishings seemed pretty new. San Diego is not too far away, especially the north-side, including La Jolla. But there are nice places to go in the adjacent towns. The rate was very good.

Room Tip: I don't know that room location makes much difference, although perhaps being away from the free...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew N, General Manager at Holiday Inn Express Encinitas - Cardiff Beach Area, responded to this review, March 11, 2013
Thank you for your feedback about your stay this February. Our location off the I-5 does make it very convenient for getting around North County and Greater San Diego. Thank you for taking the time to let people know. We are glad your room was comfy and the bathroom was clean. We look forward to seeing you again on your next trip to San Diego! Sincerely, Andrew Nintzel, GM
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Sacramento, California
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 11, 2013

I have stayed here 3 times now and like this hotel. Staff is friendly and accommodating!! Rooms are good sized and bed was very nice. Big flat screen to watch. Jacuzzi was nice & hot. Breakfast is ok, not the best but it's FREE. Very close to the beach and QUIET. Close to San Diego but still far enough away..

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew N, General Manager at Holiday Inn Express Encinitas - Cardiff Beach Area, responded to this review, March 11, 2013
Thank you for taking the time to provide feedback about your stay this February. We are so pleased you enjoyed the comfort of your room and the temperature of the Jacuzzi. We are sorry our breakfast did not meet your needs. If you could let us know what we could have done better, we would really value your feedback. We hope to see you again soon! Sincerely, Andrew Nintzel, GM
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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 23, 2013

My husband and I stayed at this hotel for a day, We loved the location close to food, Gas and minutes from the beach which was so Great. The rooms were clean and spacious we had a king with a sofa, and they offer free breakfast which was decent. Checking in was easy we arrived early and was given a room right away. We will be returning to this hotel the next time were in Cardiff

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew N, General Manager at Holiday Inn Express Encinitas - Cardiff Beach Area, responded to this review, January 29, 2013
Thank you for feedback regarding your stay at our hotel this January. Making the check-in process quick and easy is our goal and we are pleased this happened during your check-in. I am happy you were able to take advantage of the food options near the hotel. We look forward to seeing you again soon! Sincerely, Andrew Nintzel, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Encinitas - Cardiff Beach Area

Address: 1661 Villa Cardiff Drive, Cardiff-by-the-Sea, Encinitas, CA 92007
Phone Number:
Location: United States > California > Encinitas > Cardiff-by-the-Sea
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Cardiff-by-the-Sea
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Encinitas - Cardiff Beach Area 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
If you are looking for hotels near San Diego, make sure you check out our property located right off I-5 at exit 40. We are located less than a half-mile from the beach, and we provide our guests with the best in quality amenities, making us the smart choice. ... more   less 
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Also Known As:
Holiday Inn Express Encinitas - Cardiff Beach Area Hotel Cardiff By The Sea

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